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The Star Grand Hotel And Residences

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80 Pyrmont Street, Sydney, New South Wales 2009 Australia
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Traveler (863)
360
Panoramas (15)
Room & Suite (554)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#39 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Travelers' Choice
A huge mural sets the scene for the first of many custom street art pieces which then leads through to a blue urban grotto, complete with twinkling red lights. When you've had time to absorb the unique surroundings with the best Hip Hop and RnB tunes setting the tone, step on up to our 8m long bar where our team will whisk you up a signature ML Cocktail (Bueno, Reeces or Bubblegum Sour) or your favourite old school classic. Stacked high with top shelf spirits and indulgent garnishes, there's always something new to try on our incredible and creative drinks menu. who features, even shared it on Instagram, reaching 29 million followers worldwide
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Babysitting
Parking garage
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Room service
Safe
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Harbor View
Languages Spoken
English, Chinese
1523Reviews29Q+A100Room tips
Traveler rating
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Popular mentions
Sean wrote a review Jun 15
1 contribution
Eyad and Muy provide a great customer service. They are friendly and make the check in and check out process so easy. Thumbs up to them. Thank you! The room is super comfortable. We had a fantastic stay here. I wish I could stay longer. :)
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded yesterday
Dear Sean2111111111111111, Thank you for your feedback. We are glad to hear our team could make your experience with us a positive one! We will pass your thanks to Eyad , Muy and the rest of the Star Grand team. We hope we can welcome you back for another great stay... hopefully for longer next time!
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Laura wrote a review Jun 15
1 contribution
We stayed for just one night for our anniversary and it was perfect. The staff were very accommodating upon arrival and the room was more than I expected. We thoroughly enjoyed our stay and will be back again in the future.
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Date of stay: June 2021Trip type: Traveled as a couple
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Laura F wrote a review Jun 14
Gold Coast, Australia164 contributions97 helpful votes
We stayed in a twin room. My daughter, 14 year old and I. The two double beds that were meant to be in the room were barely bigger than a king single. Certainly barely big enough for two adults to sleep in. But after speaking to reception, they were happy to supply us with a roll away bed. This hotel is very classy and comfortable. My only negative would be the cigarette that was pushed up against the edge of the bed probably when vacuuming, and the empty box in the bathroom that was meant to have a shower cap inside but didn’t. Silly little things, but I’d have thought in an expensive hotel like that, things like this would be checked. Was nice to be able to stay here though as it was in the same complex as the show we went to see.
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Date of stay: June 2021Trip type: Traveled with family
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JillNarrabeen wrote a review Jun 11
Narrabeen16 contributions13 helpful votes
We were booked in to see Hamilton the musical and I thought why not make a night of it. I looked at the hotel website and saw that they had deals on accommodation. I am a senior and my son is an adult so I decided to go the whole hog and booked a 2 room suite with separate lounge area AND balcony. For us it was luxury. It was very well appointed in the kitchen area, 2 bathrooms very nice. After the show we had room service meal from a very extensive 24.7 room service menu. Very nice. Then we went down to the casino to play black jack where we lost our money but enjoyed ourselves. We are Sydney suburban family and staff at the Star made sure we had a great stay.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Pyrmont view was fine, especially at sunset and at night.
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1 Helpful vote
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Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 5 days ago
Dear JillNarrabeen, Thank you for taking the time to provide us such a detailed review on your stay with us. We are thrilled to know that your experience with us had been such a positive one. Thank you for also mentioning the highlights from your stay. We are glad that you and your son had such an eventful and great night! We will make sure your praises will be passed onto the team. We hope to welcome you again in the future for another great stay!
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FrequentlyMovearound wrote a review Jun 8
Brisbane, Australia25 contributions25 helpful votes
Absolutely stunning rooms - wanted to stay longer. Thank you May for dealing with our small issue and upgrading us on the second night. We very much appreciated the view and the room was like a palace.
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: Best views Harbour Rooms
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Response from The Star Management, General Manager at The Star Grand Hotel And Residences
Responded 1 week ago
Dear FrequentlyMovearound, Thank you for this short and sweet review. We are so glad your stay with us was such a positive one! We will send your thanks to Muy and the rest of the Star Grand team. We hope to welcome you back for another stay.. hopefully a longer one!
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PRICE RANGE
$138 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
astral tower and residences hotel sydney, star city sydney, star city hotel sydney, city star sydney
LOCATION
AustraliaNew South WalesSydneyCity West
NUMBER OF ROOMS
435
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Frequently Asked Questions about The Star Grand Hotel And Residences
Which popular attractions are close to The Star Grand Hotel And Residences?
Nearby attractions include Flight Experience (0.3 miles), James Craig Tall Ship (0.2 miles), and Australian National Maritime Museum (0.2 miles).
What are some of the property amenities at The Star Grand Hotel And Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Star Grand Hotel And Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Star Grand Hotel And Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Star Grand Hotel And Residences?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Star Grand Hotel And Residences?
Conveniently located restaurants include Cucina Porto, Social Brew Cafe, and Sokyo.
Are there opportunities to exercise at The Star Grand Hotel And Residences?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Star Grand Hotel And Residences have an airport shuttle?
Yes, The Star Grand Hotel And Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Star Grand Hotel And Residences located near the city center?
Yes, it is 0.8 miles away from the center of Sydney.
Are any cleaning services offered at The Star Grand Hotel And Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The Star Grand Hotel And Residences offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.