Pullman Quay Grand Sydney Harbour
1,833 reviews
#52 of 204 Hotels in Sydney
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61 Macquarie Street East Circular Quay, Sydney, New South Wales 2000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$384
Free cancellation until 10/17/21
$413
$361
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Full view
View all photos (1,321)1,321
Room & Suite (717)
Dining (92)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Quay Grand Sydney Harbour
Updated 11/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#52 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Located right in the heart of Sydney, the Pullman Quay Grand Sydney Harbour is a 5-Star apartment hotel located at the edge of East Circular Quay boasting stunning views of the iconic Harbour Bridge or the beautiful Royal Botanic Gardens. This luxurious and boutique hotel features spacious 1 and 2 bedroom suites, the iconic Hacienda Sydney bar, one of Sydney's finest restaurants Q Dining, 3 versatile function rooms and superb hotel recreation facilities.
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Full view
Property amenities
Paid private parking nearby
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Paid wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Complimentary instant cofffee
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Kitchenette
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Great View
Location
Full view
100Great for walkers
Grade: 100 out of 100
219Restaurantswithin 0.3 miles
75Attractionswithin 0.3 miles
Contact
61 Macquarie Street East Circular Quay, Sydney, New South Wales 2000 Australia
Getting there
Circular QuaySydney Trains3 min
Martin PlaceSydney Trains11 min
Rental CarsSee rental cars from $24/day
1833Reviews40Q+A100Room tips
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Popular mentions
Fantastic bridge and Circular Quay views. Walk to opera house and all the inner city attractions. No room service though Sunday night stay . Good service and valet parking. The room was great. I'm over Accor though very rarely giving a room upgrade for Gold Accor members , even after asking . And I know they were plenty of free rooms also
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Date of stay: May 2021Trip type: Traveled with family
Helpful
Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 2 weeks ago
Dear Steveact74, Thanks so much for taking the time to post your review on Trip Advisor. More importantly thank you for being an Accor loyalty member. I'm pleased you enjoyed your stay overall. In terms of upgrade I am sorry you found this frustrating. It is not that we do not "give" upgrades its just that we do not have a different type of room to upgrade into. All of our room floor plates are nearly identical with the key difference only being harbor views or opera house views, so its not about what was free or not as they are all effectively the same. I hope this makes sense. Thanks again. Regards Steve
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A favourite hotel since the COVID issue. We are confident it isn’t a quarantine hotel. The location can’t be faulted. Nor can the ease of access when coming off the bridge by car. We have stayed here previously with no issues however this time although we requested an early check- in my husband waited three hours until a room was available. Thank you to Ruth for her reassurance throughout the wait. There was also an issue with using the bar which hadn’t been available on previous visits. I assume something to do with COVID. The staff are extremely obliging and rooms well appointed. As customers who are coming into the city usually to attend the theatre this makes an ideal spot even for Darling Harbour.
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Date of stay: April 2021Trip type: Traveled as a couple
Room Tip: Close to ferries, light and heavy rail and bus services to the Eastern suburbs.
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Helpful
Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 2 weeks ago
Dear Battybudgie, Thank you very much for taking the time to provide some feedback on your recent stay. We are very fortunate to be in such a great location and it is fantastic that you enjoyed such. Early check ins are subject to availability, however it looks like on this occasion we have missed the mark. I am delighted to hear that Ruth was extremely helpful in assisting you with your wait, I will share your comments with her and our team. Thank you again for your review and of course choosing to stay with us. Sincerely, Steve Savic, General Manager.
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Just arrived at pullman grand quay and the front staff were amazing, friendly and courteous. I never write reviews, but I thought they deserve 5 stars after we walked into the garden view king room to see how spacious and well kept it is. Really is the best value in the city. Highly recommended!
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Date of stay: May 2021Trip type: Traveled as a couple
Helpful
Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 4 weeks ago
Dear geejaymate, We are so glad to hear you enjoyed so many aspects of the Pullman Quay Grand Sydney Harbour. It is always a pleasure to receive positive feedback as a team, we continuously work on maintaining our standard of service to ensure each and every experience is a memorable one. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Steve Savic, General Manager.
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We recently stayed at the Pullman Quay Grand Hotel in Sydney and had a wonderful stay. We stayed in 2 rooms during our time- the garden view and the harbour view. Both rooms were fabulous. The harbour room was obviously the better view but until we moved we thought the garden room was perfect. We had a couple of hiccups along the way which were handled beautifully by Joshua. We cannot thank the staff in reception enough for their care. A big thank you to Joshua and Sheila along with other reception staff whose names I don't have. You were fabulous. We will be back :)
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 4 weeks ago
Dear TheRealVicki, Thank you for taking the time to leave us feedback from your stay with us here at the Pullman Quay Grand Sydney Harbour. We are so pleased to hear that you had a fantastic stay! I am so delighted to hear that Joshua and Shellia was extremely helpful in assisting you during your stay, I will share your comments with them and our team. We hope we get the chance to welcome you back again in the future and we look forward to providing another wonderful experience at our hotel. Sincerely, Steve Savic, General Manager.
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The residence I've been longing to book and stay, which has met my expectation in all aspects. Service was great. Felt welcomed and valued during check-in and check-out. Thank you! Breakfast was still quite limited due to COVID restriction. The shower room door can't close seamlessly. Please fix.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Steve Savic, General Manager at Pullman Quay Grand Sydney Harbour
Responded 4 weeks ago
Dear ggisland, Thank you for you feedback from your recent stay here with us at the Pullman Quay Grand. It is always a pleasure to receive positive feedback. We are very fortunate to be in such a great location and it is fantastic that you enjoyed such. Thank you for choosing to stay with us here and we hope to see you again soon. Sincerely, Steve Savic, General Manager.
Read more
PRICE RANGE
$186 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quay grand suites sydney hotel sydney, quay grand hotel sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
70
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Claim Your Listing Frequently Asked Questions about Pullman Quay Grand Sydney Harbour
Which popular attractions are close to Pullman Quay Grand Sydney Harbour?
Nearby attractions include Sydney Harbour (0.2 miles), Sydney Opera House (0.3 miles), and ATTY Gallery (0.3 miles).
What are some of the property amenities at Pullman Quay Grand Sydney Harbour?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Quay Grand Sydney Harbour?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Quay Grand Sydney Harbour?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Quay Grand Sydney Harbour?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Pullman Quay Grand Sydney Harbour?
Conveniently located restaurants include Bulletin Place, William Blue Dining, and La Renaissance Patisserie (The Rocks).
Are there opportunities to exercise at Pullman Quay Grand Sydney Harbour?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Pullman Quay Grand Sydney Harbour have an airport shuttle?
Yes, Pullman Quay Grand Sydney Harbour offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Pullman Quay Grand Sydney Harbour located near the city center?
Yes, it is 0.7 miles away from the center of Sydney.
Are any cleaning services offered at Pullman Quay Grand Sydney Harbour?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Quay Grand Sydney Harbour offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.