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Park Hyatt Sydney

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7 Hickson Road The Rocks, Sydney, New South Wales 2000 Australia
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Traveler (1689)
Room & Suite (618)
Dining (109)

About

#16 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Seated majestically on one of the world’s most beautiful harbors, Park Hyatt Sydney perfectly personifies contemporary harbourside luxury with its coveted location between the iconic Sydney Opera House and Harbour Bridge. Reminiscent of an exclusive harbourside residence, Park Hyatt Sydney offers intimate surrounds with architecture, art and design that reflect the Australian landscape. Highlights include 155 spacious guestrooms and suites with contemporary interiors and floor-to-ceiling glass doors that open to private balconies; 24-hour butler service; and a day spa with rooftop pool and sundeck. The hotel’s dedicated team of butlers provide for an unparalleled guest experience with around-the-clock discreet, personalised service for all hotel guests. Eleven luxuriously appointed suites, including the exclusive Sydney Suite, offer one and two bedroom suite options ideal for the most discerning traveller. Park Hyatt Sydney’s restaurant and bar offer a quintessentially Sydney dining experience, whilst The Living Room provides guests with a comfortable and elegant setting to enjoy refreshments throughout the day. The Spa at Park Hyatt Sydney offers the ultimate in beauty and body treatments, with a selection of spa rituals tailored to individual needs and preferences. A relaxation room, aromatherapy steam room, sauna and pool complete the tranquil pampering experience.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Ocean View

Location

Full view
100Great for walkers
Grade: 100 out of 100
117Restaurantswithin 0.3 miles
64Attractionswithin 0.3 miles
3,264Reviews29Q+A100Room tips
Traveler rating
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Escape170702 wrote a review Jul 11
1 contribution
I spent the weekend in a $1500 room,not impressed. Recived dinner Never ordered,never recived help for luggage,at 10.20 pm tried to get samething to eat without any luck(no menu avail in room)called reception at 10.40 pm no 1 Picked up.needs big improvements. No value for money
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Date of stay: July 2020Trip type: Traveled as a couple
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jnychn wrote a review Jul 9
Sydney, Australia76 contributions51 helpful votes
Had an amazing time at Park Hyatt Sydney on the weekend. Upon check-in, we were greated by Courtney who was friendly and had great service. The check-in process was smooth and parking inside the car park was a breeze also. Since it is during COVID-19 times, valet parking wasn't available so you had to self park. Only downside of this was that the car park was full when I came back at night and ended up parking on the street until 8am the next morning. Another minor downside also was the credit card authorisation required at check-in. I was told that a $500 deposit would be taken out of my card if it was a debit card and that if I had a credit card, it would be $100 instead. I don't really understand this as majority of five star hotels only take $100 even if it was with a debit card? $500 per night for incidentals with a debit card is quite a significant amount. We had been allocated a nice room overlooking the city and if you looked outside the window enough, you could also see the Opera house which was a bonus. The room was spotless and also very clean! Not to mention a Japanese toilet in all the room. This brought back memories of Japan! One downside of the bathroom was that the blow dryer was broken and it took ages for someone to come deliver me a replacement to use. I had to call down to reception twice and upon the second call, this was then brought up to the room. Also, a bonus in this room was the Chrome cast available on the TV. This gave me the option to use my phone to watch Netflix and also YouTube. The in room dining menu was very limited in options since it is covid times so I can understand that not everything was available for offer. The Yuzu posset dessert a must try if you stay here and are a fan of citrus! The next morning, we ordered breakfast to be brought up to the room and Jonathan brought up our food and had a small chat with us also. So props to him too for the great service and for setting our table up! Breakfast was not too bad, but could have been better. Overall, a pleasant stay and the service from the team have been lovely and accommodating. I would recommend having abit more staff on though as it is starting to pick up now since people are leaving their homes and going out more now but that is just my feedback. Looking forward to my stay next month!
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Date of stay: July 2020Trip type: Traveled as a couple
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HHM95 wrote a review Jul 5
15 contributions3 helpful votes
What a treat. Simply stunning views, incredibly well appointed room with jaw dropping view of the Opera House and harbour. The level of professionalism in all their staff always shines when I have stayed at Park Hyatt’s. Sydney is no different. It was a late check-in. Courtney on the front desk was incredibly helpful and professional. A majority of the hotel amenities are closed due to COVID-19 but it doesn’t distract from what a relaxing and enjoyable hotel it is. I requested a late checkout and was told not a problem. Worth spending more for the view. An iconic view and everything one hopes for when wanting a truely 5 star hotel experience. I stayed in an Opera House view room (335). I can’t not wait to return. Sent from my iPhone
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Date of stay: July 2020Trip type: Traveled solo
1 Helpful vote
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Response from Marc von Arnim, General Manager at Park Hyatt Sydney
Responded 1 week ago
Dear HHM95, Thank you so much for providing us with feedback from your recent stay. It was a pleasure to have you stayed with us recently and we are pleased to hear your overall experience was excellent. I will share you lovely comments with the team and especially Courtney. We look forward to welcome you back again next time. Best regards, Marc
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Marc P wrote a review Jun 2020
Atlanta, Georgia11 contributions8 helpful votes
Stayed here a couple weeks prior to all travel being shut down due to COVID. This is a very nice, well run hotel situated in a great location, with nice views of the Opera House. All staff we interacted with were outstanding and most helpful. Could not have asked for better service. Lots of restaurants and shops within walking distance of the hotel. Great place to stay in Sydney and would definitely go back! Try to get a room with view of the Opera House.
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Book a room with a balcony and view of the Opera House
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1 Helpful vote
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Response from Marc von Arnim, General Manager at Park Hyatt Sydney
Responded 1 week ago
Dear Marc P, Thank you for providing us with feedback following your recent stay earlier this year. We are so glad to hear your overall experience was enjoyable. I will be sure to share it with the entire team and we cannot wait to welcome you back again soon. Best regards, Marc
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N D wrote a review Jun 2020
Sydney, Australia5 contributions11 helpful votes
For a five star hotel, particularly one that charges as much as the Park Hyatt Sydney, our stay was a massive let down. This was a special birthday gift from my husband and we were both looking forward to a luxury stay in a beautiful hotel especially as we had been in COVID-19 lock-down for many weeks. The service was very poor to say the least - no greeting on arrival - we were told to bring our bags in and check-in inside, the upgrade that had been requested and paid for was not processed and we were told to wait until 6pm to check-in to the upgraded room (we did not do that), the newspapers that had been requested were not delivered and breakfast was a debacle. Needless to say, we will not be visiting the Park Hyatt Sydney again.
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Date of stay: June 2020
Value
Service
Sleep Quality
Room Tip: Expensive hotel with extremely poor service. There are other beautiful hotels in Sydney which...
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1 Helpful vote
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Response from Marc von Arnim, General Manager at Park Hyatt Sydney
Responded 2 weeks ago
Dear NDCN2014, Thank you for providing us with valuable feedback from your recent stay. For you to have chosen to celebrate your occasion with us and for the experience to be underwhelming is truly disappointing. Please be assured that I have noted your concerns from your arrival experience to all aspects of your stay and will be sure to further discuss with our management team who will further assist in improving our service delivery and offerings at the hotel. We truly appreciate your comments and hope we can welcome you back next time. Best regards, Marc
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PRICE RANGE
$709 - $978 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt sydney hotel sydney, hyatt sydney, sydney hyatt
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
155
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Frequently Asked Questions about Park Hyatt Sydney
Which popular attractions are close to Park Hyatt Sydney?
Nearby attractions include Sydney Harbour (0.2 miles), Sydney Harbour Bridge (0.3 miles), and ATTY Gallery (0.2 miles).
What are some of the property amenities at Park Hyatt Sydney?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Park Hyatt Sydney?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Sydney?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Sydney?
Yes, parking is available to guests.
What are some restaurants close to Park Hyatt Sydney?
Conveniently located restaurants include William Blue Dining, Dare cafe, and The Gantry Restaurant.
Are there opportunities to exercise at Park Hyatt Sydney?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Park Hyatt Sydney located near the city center?
Yes, it is 1.0 miles away from the center of Sydney.
Are any cleaning services offered at Park Hyatt Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Hyatt Sydney offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Park Hyatt Sydney?
Many travelers enjoy visiting Chinese Garden of Friendship (1.5 miles), State Theatre (1.0 miles), and Vaucluse House (3.7 miles).