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Mercure Sydney

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Traveler (686)
Room & Suite (761)
Pool & Beach (52)
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Overview
  • Excellent29%
  • Very good49%
  • Average17%
  • Poor3%
  • Terrible2%
Travelers talk about
“central station”(676 reviews)
“darling harbour”(320 reviews)
“george street”(184 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Additional information
Offers from Mercure Sydney
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Mercure Sydney
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,182)
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4,857 results
Traveler rating
1,468
2,249
836
187
117
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1,468
2,249
836
187
117
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All reviewscentral stationdarling harbourgeorge streettwo double bedspillow menuaccor memberpublic transporttop floorconcierge deskbuffet breakfastcity viewpaddy's marketlight railexcellent locationstandard rooman upgrademini bar
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1 - 5 of 4,857 reviews
Reviewed 2 days ago via mobile

Have been staying in Mercure Sydney for a few times before. As a gold member, they always treat me well with room upgrade, welcome drinks, sometimes even complimentary happy hour in Eve Bar. But this time really disappointed me. I stayed here during 11-13 June...More

1  Thank BallLeung
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded yesterday

Dear BallLeung Thank you for your review. We sincerely value your continued loyalty, and I am very sorry to read that your experience did not meet up to your usual expectations. As you know this is not the usual high level of service to which...More

Hotel's Favorite
Reviewed February 25, 2018 via mobile

I have been using this hotel for around 14 years. I have stayed for work purposes for up to 2 weeks at a time or as little as a one night stay. I have always found the hotel to be friendly, clean and the perfect...More

1  Thank Cr1ssy
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded February 26, 2018

Hi Cr1ssy Thank you for your review. I sincerely appreciate your continued loyalty and am pleased you enjoy the hotel's ideal location, our facilities and services. I have also noted your comments regarding fluctuating room prices and advise this is driven by market demand. At...More

Reviewed 5 days ago

Located five minutes walk from Central Railway Station, very convenient if using public transport to get around Sydney. Very quick access to Airport via rail link. Close to CBD, and good value for money. Perhaps not the best views in Sydney but a modern and...More

Review collected in partnership with Accorhotels.com
Thank Keith J
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 4 days ago

Hi Keith Thank you for your review. I am delighted you had a great stay with us and you particularly enjoyed the hotel's convenient location. e look forward to the opportunity of welcoming back when next you visit Sydney. Kind regards Daniel Barnard

Reviewed 6 days ago via mobile

Plus - relatively decent Loaction, close to all major attractions - shopping, nightlife, darling harbour. Rooms were relatively smaller in size. Service were good. Only issue was Vegetarian food option. Not much options as compared to number of Indian tourists.More

1  Thank Sejal D
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 4 days ago

Hi Sejal Thank you for your review. I am pleased to note your overall stay was most satisfactory and you enjoyed the hotel's convenient location and the excellent services you encountered. I have also taken on board your comments regarding vegetarian food options in which...More

Reviewed 6 days ago

Summary: In a span of 8 days, ive moved 3 rooms. @ adults and 2 kids (5 year old and a 10 month baby) The 1st room was a double queen bed and everything was ok. however i had difficulty bathing my 10 month baby...More

1  Thank Edric C
Response from Daniel_Barnard, General Manager at Mercure SydneyResponded 4 days ago

Hi Edric Thank you for your review. I am very sorry to note of your disappointment regarding the number of room moves you had to endure, and sincerely apologise for the inconveniences caused throughout your stay. This is certainly not the usual high standards to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Concierge
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
$127 - $256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Sydney
#38 Business Hotel in Sydney
#45 Romantic Hotel in Sydney
#60 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
Details
Price range
$127 - $256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Sydney
#38 Business Hotel in Sydney
#45 Romantic Hotel in Sydney
#60 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms
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Traveler (686)
Room & Suite (761)
Pool & Beach (52)
Dining (48)
Amenities (41)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Questions & Answers
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thepiratefairy
March 23, 2018|
AnswerShow all 7 answers
Response from Brenero | Reviewed this property |
I think it may have been $25 but not 100% sure whether there was deposit or not but they certainly scanned a credit card. Suggest you contact the hotel re cash.
0
Votes
Carlafandango
February 17, 2018|
AnswerShow all 2 answers
Response from Tinyteena | Reviewed this property |
The restaurant in the Mercure hotel is excellent. Great variety and well presented.
1
Vote
Pei L
January 18, 2018|
AnswerShow all 4 answers
Response from Joanne205205 | Reviewed this property |
The hotel is right next to central train station ... I never stay anywhere unless it’s within easy reach of the train. Parking can be expensive.
0
Votes
Room Tips
"Pay more for a better room, believe me i've seen the different types."
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"High floors."
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"Higher rooms will have better views"
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"All the upper rooms have views and are very quite."
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