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Level 8 68 Market Street, Sydney, New South Wales 2000 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1097)
Room & Suite (619)
Videos (3)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swissôtel Sydney
Updated 07/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 205 hotels in Sydney
Location
Cleanliness
Service
Value
Travelers' Choice
Step into a world of 5-star Swiss hospitality in the heart of Sydney. From the moment you enter our striking contemporary lobby and are warmly welcomed at reception to the moment you check out, sincere Alpine friendliness and generosity accompany you every step of the way. Our 369 airy, uncluttered rooms and suites boast intuitive modern design, premium comforts and city views – a tranquil retreat for a business trip, a weekend in the CBD or a Sydney holiday. Because we’re Swiss at heart, we believe that health and happiness go hand-in-hand. Everything we do – from the sophisticated wholesome cuisine we serve at Crossroads Bar to the soothing massages and treatments at Spa & Sport – is geared toward enhancing the Quality in Life of our guests. Meetings and events of all sizes run with clockwork precision in the heritage-listed Blaxland Ballroom and our smaller spaces, all of which are equipped with the latest AV technology. Because we care as much about future guests as we do about present ones, sustainability is at the core of our philosophy – from where we buy our produce and how we treat our colleagues, to our behind-the-scenes energy-saving measures. Just minutes from Town Hall and St. James stations, Swissôtel Sydney puts you in the centre of the CBD, right where you want to be. The city’s finest shopping destinations and the famed State Theatre are all on your doorstep. Landmarks and iconic areas like Darling Harbour, the Rocks and the Sydney Opera House are a comfortable walk away.
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Room & Suite (619)619
Full view
Property amenities
Valet parking
Free internet
Rooftop pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Walking tours
Babysitting
Paid private parking nearby
Wifi
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Books, DVDs, music for children
Children's television networks
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, French, Russian, Spanish and 14 more
3,139Reviews69Q+A100Room tips
Traveler rating
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Popular mentions
junecc wrote a review Nov 2020
Sydney, Australia9 contributions5 helpful votes
Thank you for a great stay. The Swiss is in a great location in Sydney. The staff were friendly and attentive. As it was our wedding anniversary we given an upgrade for our room and received a beautiful bottle of wine to help celebrate. Thank you Swiss.
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Date of stay: November 2020
Value
Location
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Henry H wrote a review Feb 2020
Brisbane, Australia117 contributions31 helpful votes
Hotel's Favorite
After staying at the brand new Swissotel Jakarta in December 2019, Swissotel to celebrate late Valentine's day with my partner who lives interstate. Guess what? We loved our stay. I would like to thank Maggie and Yuz from the Reservations team for looking after our booking and making sure it was seamless. You guys rock! The suite room was so beautiful and spacious. We stayed in room 1613 next to the lifts but trust me we couldn't hear anything from our bedroom except at the time when we used the toilet :-) We were welcomed by Katrina on arrival and assisted by Sally on departure at the Front Desk. Both ladies were efficient, professional, friendly and helpful. Not to forget Thiago was so kind as well. Last but not least, thanks for going above and beyond Susmita from the Executive Lounge. You're always ready to assist us. We highly recommend anyone looking to stay at the heart of Sydney to book your stay at Swissotel. Location wise is so strategic close to the Trem and Town Hall trains. Westfield and the nearby big dept stores are just steps away. Book directly on their website, become an Accor member and you'll be looked after like a royal.
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Date of stay: February 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Swissotel Guest Services, Guest Services / Front Office at Swissôtel Sydney
Responded Jul 9, 2020
Dear Henry H, Thank you for taking the time to write this review and I am delighted to hear that you had such a wonderful stay at Swissotel Sydney. We hope to welcome back you and your partner very soon, in the near future. Kind Regards
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ausiam wrote a review Nov 2020
central coast australia350 contributions19 helpful votes
Having now stayed at many Accor hotels in Sydney we now have a standard to compare to. Rooms were nice and location is great for the shopper but being Accor members they didn’t honour our 50% discount with breakfast. One of our kids was 5 and they only gave us 25% off. Food and drinks were expensive and I definitely don’t rate the breakfast for the price. I think Accor really needs to start offering better deals for their members as a non member can get almost a better deal without paying the yearly fee.
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Date of stay: November 2020Trip type: Traveled with family
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Jc R wrote a review Nov 2020
1 contribution1 helpful vote
We were originally booked into the Sofitel Wentworth (another Accor hotel in Sydney) but a month out from our booking, which was made in March, I received an email letting me know that our accommodation had to change as The Sofitel was now a quarantine hotel. I asked which of their “sister hotels” would give us a similar experience to that of the Sofitel which we had stayed in previously and loved. When we stayed at the Sofitel we had the club lounge experience which included wonderful service, beautiful food, a drinks and canapés 2 hour window before dinner and an amazing breakfast. We were promised a similar club lounge experience at Swissotel and were nothing but disappointed and frustrated by the incompetence of the staff and very ordinary food. They were clearly understaffed and we waited ridiculously long periods of time to be served and had to repeatedly flag down staff to remind them that we still hadn’t been served. We also met some ladies by the pool who waited almost 2 hrs for a bucket of ice and some glasses for a bottle of champagne they were hoping to have poolside. After 2 hours and constantly going back down to check it was still coming, they gave up and returned to their rooms. Another 2 ladies had ordered food poolside and gave up on waiting also. The talk of the poolside was quite laughable as we all shared our stories of the comedy of errors that was the Swissotel. We will not be returning any time soon and do not recommend.
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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shicobon wrote a review Nov 2020
Sydney, Australia24 contributions
We enjoyed our stay very much in this beautiful hotel with the amazing staff assisting us all the way till check out. Location is fantastic with walking distance to all venues in the CBD. I would highly recommend this awesome hotel for anyone thinking of spending some time in the city
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Review collected in partnership with swissotel.com
Date of stay: November 2020
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PRICE RANGE
$120 - $256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel sydney hotel sydney, swissotel hotel sydney, sydney swissotel hotel
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
369
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Frequently Asked Questions about Swissôtel Sydney
Which popular attractions are close to Swissôtel Sydney?
Nearby attractions include Virtual Room: Virtual Reality Sydney (0.08 miles), Big Night Out Pub Crawl (0.2 miles), and Volle Jewellery (0.1 miles).
What are some of the property amenities at Swissôtel Sydney?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Swissôtel Sydney?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Swissôtel Sydney?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Swissôtel Sydney?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Swissôtel Sydney?
Conveniently located restaurants include Caffe' Amici, Bopp & Tone, and The Baxter Inn.
Are there opportunities to exercise at Swissôtel Sydney?
Yes, guests have access to a fitness center, a heated pool, and a sauna during their stay.
Is Swissôtel Sydney located near the city center?
Yes, it is 0.1 miles away from the center of Sydney.
Are any cleaning services offered at Swissôtel Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissôtel Sydney offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Swissôtel Sydney?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.