My wife and I had a great two-night stay here on a Friday and Saturday night. The hotel has a great heritage ambience to it despite being modernised. The King Studio Suite to which we were upgraded free of charge was very nice without being particularly large. The room was clean but lacking a few of the niceties such as mini-bar and shower cap. We do understand that these things are not standard these days under COVID conditions. There was also very little room in the bathroom for setting out our bathroom items. We had breakfasts and one dinner at the on-site Tayim middle eastern restaurant and enjoyed the meals. The “3 glasses of wine from Lebanon” we chose to accompany our dinner were different and great. However, the desk service was quite slow. It seems that the staff (more than one) struggled finding details on the computer and didn’t seem to have the checking in, checking out, and other processes sorted. Having checked in online ended up being useless but again that might just be COVID. Our complimentary bottle of wine was not in the room when we arrived and despite being told it would be sent up, we had to go get it ourselves later. The hotel is in a fantastic location at The Rocks in Sydney and although others have complained about party noise, we really didn’t hear that much and slept well. The local hotels, cafes, and restaurants were buzzing the whole time we were there which was a great atmosphere but restricted where you could get in at short notice. Nice stay, but Accor really don’t have their act together at all. We are Accor Plus members and have had various problems with service levels over the past year or so.

We stayed here for two nights in a king suite and it was just beautiful. Our room was on the corner of the Suez Canal (a little laneway running down from Harrington to George St). It was so convenient to get to the Harbour/Circular Quay from the hotel. Lots of cafes and eateries nearby. The room itself was very comfortable and had a separate lounge area. Windows awere double glazed so noise from nearby bars etc was minimal. I have to add that the hotel smells amazing and they use gorgeous Sydney apothecary brand Appelles (I bought some online when I got back home as I loved it so much but you can purchase them there) so they are supporting local business. Staff were very friendly and helpful and there was coffee/tea and a reading area in the foyer. We stayed at the Shangri La last time and I prefer this hotel. It had some character and you felt like you were part of the Rocks area here in an old building instead of a big fancy hotel built in the 80's. If you want character, charm and a stylish, comfortable experience instead of flashy marble foyers, lap pool and gym, try this hotel and you won't be disappointed.

The Harbour Rocks Hotel is a boutique hotel located right in the heart of the Rocks district of Sydney. It’s the perfect location as a base to explore the city as well as being in one of the most fashionable parts of town with plenty of restaurants and bars just a short walk away. The check in to the hotel was quick and easy. There is an option to check in online before you arrive but I am at a loss to how much quicker it could be. We were also given a lovely warm brownie when we arrived and the offer for a hot drink, but as we had just had a very long flight, we declined the drink. The building was originally a wool warehouse due to its proximity to Sydney Harbour. It has been tastefully converted whilst still maintaining some of the original features. Our room was lovely. It had all what you would expect in a hotel these days… but……… The rooms at the rear of the hotel back onto a small lane on which is a restaurant. Then restaurant isn’t too noisy and closes at a reasonable time except the staff seem to have a habit of clearing out the bottles between 1 am and 2 am, making no effort reduce the amount of noise they are creating. It was OK for one night, but became a bit tiresome when it happened every night. This problem may be exacerbated by the fact that the windows look to be original (possibly an historic preservation requirement) and not double glazed. The hotel staff are lovely and nothing was too much trouble but if you do stay here, try and get a room at the front of the hotel.