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Hyatt Regency Sydney

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Hyatt Regency Sydney
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3,066 Reviews from our TripAdvisor Community

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Showing 2,773: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

i was fortunate to be invited by my work to the Australian Paralympic evening so many talented sporting legends and the Hyatt Regency did the best evening in its presentation the food was absolutely fantastic a great salad to start with made of cold poached with potatoes and sized tuna in a delicious sauce. All the was followed by a...

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Helpful?
Thank mje0250400
Reviewed 2 days ago NEWvia mobile

Always offer nice service as they can, duty manager offer sweet service to us while he knows we are on honey.Besides, staffs always have a sweet tips to us on treavelling every days The only thing can be improve is the laundry service is expensive. It will fine if you do not need to use it.

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Helpful?
Thank Pine C
Melbourne, Australia
Reviewed 3 days ago NEW

When you review anything, you factor in all sorts of things such as price, staff, location, amenities etc; I've given this hotel an "excellent" rating as the price was good considering the location (exit at the rear, down some steps, and there's Darling Harbour!), the very friendly and helpful staff, very comfortable king size room, cleanliness, and good WiFi.

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Helpful?
Thank Mornpen
New York City, New York
Reviewed 5 days ago NEW

While the stay began nicely, this hotel fails on its customer service. I checked in when the hotel was a 4Pts and Dustin helped merge 2 single night stays that were booked separately. I was upgraded to a nicer room (harbourview), albeit across the elevator, which is something I note as least preferred location. While I had to wait approx...

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Helpful?
Thank yucanuck
MalcolmZancanaro, General Manager at Hyatt Regency Sydney, responded to this review

Dear yucanuck, Thank you for taking the time to advise us of your recent stay at Hyatt Regency Sydney. I’m sorry to hear about the recent issue you encountered with your amenity voucher. Our Rooms Division Manager has been in touch with you to discuss the issues surrounding the breakfast charge which have now been resolved along with a full...

Reviewed 1 week ago

Everything about the Sheraton four points hotel in Darling harbour,was fantastic from front of house,to the view from our room on the ninth floor.Without doubt we wouldn't hesitate to stay here again whilst visiting Sydney.Chris & Tony Alexander.

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Thank Tony A
Reviewed 1 week ago via mobile

We had a early flight and hence required a early check in.They gave us a one hour wait time at the reception, but checked us inn in 20 mins. The rooms are very neat, the view facing the darling harbor was a killer. You can walk to the darling harbor, location is the best. We loved the stay at four...

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Thank Divyatkrishnan
Australia
Reviewed 1 week ago via mobile

The Four Points team have done an outstanding job with their new restaurant offering. The Coffin Bay Oysters were second to none, the smoked lamb rack and the signature dessert "Dragons Breath" would give the top Sydney Restaurants a run for their money. Carl Contractor and Executive Chef Robert Sauer and his team have really turned up the heat on...

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Thank catherinemj
Sydney, Australia
Reviewed 1 week ago

We booked the Four Points by Sheraton Darling Harbour as most all other Hotels were booked out due to a number of events in Sydney that night. I’m so glad we did. The public areas are bright, modern and with a sense of open space. The staff although very professional were also warm and friendly. We made a request at...

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Helpful?
Thank Headsterb
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi Headsterb, What great feedback! We are thrilled to know that you enjoyed your stay with us and have exceeded your expectations. We have a great team here dedicated to delivering service excellence and it is very reassuring to know that you our associates looked well after you and our facilities suited your needs. Our excellent location is indeed a...

U K
Reviewed 2 weeks ago via mobile

So we arrived at the four points to be told it's rebranding ATM & will become something else by the 1st of December. First impression was that's not good. The hotel itself was clean quite & very comfortable. I'm sure if back in Sydney this would be my first choice to stay again. Found the bar & breakfast a little...

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Helpful?
Thank fatpunkradia
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Hi fatpunkradia, Thank you for choosing our hotel for your holiday in Sydney and taking the time to provide feedback on Tripadvisor. We are glad to know that overall, you were pleased with your stay especially with our fantastic location with amazing views and the fine service of our associates. Indeed, our hotel is situated in one of Sydney’s top...

Canberra
Reviewed 2 weeks ago via mobile

So I have stayed here on a number of occasions. But this time I was very impressed.. The renovations have changed this hotel dramatically. I never really liked staying here before, but the location is fantastic. You stairs that go straight to darling harbour and bring you out at the Aquarium. We ask carried our pram down here, not many...

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Helpful?
Thank hayley B
FPSS, Manager at Hyatt Regency Sydney, responded to this review

Dear Hayley B, Thank you for your continued patronage of our hotel and sharing your favourable review on Tripadvisor. We are delighted to read your feedback and we’re happy to know that you were impressed with the new enhancements. Indeed, the new porte cochere, main lobby and reception areas, including our friendly associates create a warm and welcoming sense of...

Learn about Hyatt Regency Sydney Content provided by Hyatt Regency Sydney
Hyatt Regency Sydney

Introducing Hyatt Regency Sydney

Following a significant $250 million redevelopment and refurbishment, Hyatt Regency Sydney is centrally located in Sydney's Central Business District adjacent to the stunning Darling Harbour, providing the perfect setting for both corporate, and leisure travel as well as meeting and events programs.

Find out more about Hyatt Regency Sydney

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Central Business District

Neighborhood Profile
Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Everything you need to travel the way you like. Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), our hotel is a haven of relaxation for the business or leisure traveler. As Sydney's largest hotel, Hyatt Regency Sydney (formerly a Four Points by Sheraton Sydney, Darling Harbour)boasts 892 guestrooms, three dining experiences, and 3,450 square metres of flexible meeting space. We invite you to enjoy an unparalleled Australian getaway. Hyatt Regency Sydney has the facilities to cater for all your needs. This includes complimentary Wi-Fi, tour services, laundry services, convenient room service, 24-hour front desk, limousine service, car rentals, parking (for a fee) and babysitting services - We can help you with all of that! Plus our guests have complimentary access to a 24-hour fitness centre. Hungry? Enjoy a tasty meal in a casual setting. The Sailmaker features 272 seats and an Australian-inspired menu. The Rooftop Bar, an open-air rooftop lounge (opening late December), offers guests unparalleled views of Darling Harbour. The Lobby Bar is located in the lobby and serves coffee, tea, snacks, and alcoholic beverages, while the Regency Club Lounge (opening late December) offers Regency Club guests a daily continental breakfast and all-day refreshments. At any hour of day, room service is available with an extensive menu. Our guest rooms feature comfortable beds, large flat screen TVs, cable television, movies on-demand, over sized work desk, complimentary Wi-Fi, in-room safe, air conditioning, alarm clock, wake-up service, hairdryer, tea & coffee making facilities, and a free weekday newspaper (on-demand). ... more   less 

Additional Information about Hyatt Regency Sydney

Address: 161 Sussex Street, Sydney, New South Wales 2000, Australia (Formerly Four Points by Sheraton Sydney, Darling Harbour)
Location: Australia > New South Wales > Sydney > Central Business District
Price Range: $160 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Sydney 4*
Number of rooms: 648
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Expedia, HotelTravel.com, Hotels.com, Booking.com, Travelocity and Odigeo so you can book your Hyatt Regency Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Darling Harbour Hotel Sydney
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sheraton Sydney
Sydney Sheraton
Sydney Four Points
Hotel Style:
#31 Romantic Hotel in Sydney
#34 Family Hotel in Sydney
#35 Business Hotel in Sydney
#69 Luxury Hotel in Sydney
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Regency Sydney staff and other travelers.
29 questions
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Burnley, United Kingdom
MISSOULA
1 month ago
over a year ago

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Questions? Get answers from Hyatt Regency Sydney staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“a fantastic conference and formal evening venue highly recommended”
 of 5 bubbles mje0250400, 2 days ago | Read review
“The higher the better”
 of 5 bubbles Mornpen, 3 days ago | Read review
“harbourview on higher floor, lest you get the motorway”
 of 5 bubbles yucanuck, 5 days ago | Read review
“Ask for a room with a harbour view if available.....”
 of 5 bubbles , 1 week ago | Read review
“Quoted $110 for weekend self park across the road at 168 Sussex St. I booked Wilson Parking online at exactly the same carpark for $20.”
 of 5 bubbles Headsterb, 1 week ago | Read review
5 of 5
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