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Shangri-La Hotel Sydney

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176 Cumberland Street,The Rocks Sydney 2000, Sydney, New South Wales 2000 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$447
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Free cancellation until 02/11/21
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Traveler (4260)
Room & Suite (1389)
Dining (272)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La Hotel Sydney
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 205 hotels in Sydney
Location
Cleanliness
Service
Value
Travelers' Choice
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant and fabulous cocktails at the glamorous Blu Bar on 36.
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Room & Suite (1,389)1,389
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Chinese, Japanese
Hotel links
Special Offer:Book Direct and Save

Location

Full view
100Great for walkers
Grade: 100 out of 100
311Restaurantswithin 0.3 miles
90Attractionswithin 0.3 miles
7,978Reviews93Q+A100Room tips
Traveler rating
  • 4,626
  • 1,960
  • 763
  • 362
  • 267
Time of year
Traveler type
Language
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  • English
Popular mentions
Mel H wrote a review Sep 19
Sydney, Australia5 contributions2 helpful votes
We booked a club room at Shangri-La and it has been absolutely amazing! I couldn’t fault our stay at all. Sheikh and Mai at the Horizon Club lounge have provided us spectacular service. They have been so amazing and made our birthday celebrations extraordinary even though we told no one we were celebrating our birthdays (my 30th and hubby’s 31st). I would come back here in a heart beat because of their exemplar service :)
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Kieron Hunt, Owner at Shangri-La Hotel Sydney
Responded 6 days ago
Dear MelHircock, We are honoured you chose to spend such a momentous occasion with us at Shangri-La Hotel, Sydney. I'm delighted to hear you enjoyed our Horizon Club, and that our colleagues were able to delight you. We look forward to seeing you again soon. Kind regards, Kieron Hunt Resident Manager
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Julia B wrote a review Sep 9
Sydney, Australia330 contributions107 helpful votes
Had a wonderful 3 nights at the Shangri-la recently. It was a special birthday for me and like many others, this was the fourth holiday we had booked. So we were very excited that it actually happened!! We took advantage of their special offer "suite for a room" which gave us a great view of the bridge and opera house from level 33. We also had access to the Horizon Club lounge, which was very luxurious. The service was great and there was plenty of good quality, complimentary food and drink served 3 times per day. The COVID safe processes were very thorough. This is an up-market property, so not the cheapest on offer in the city. But we felt that the value received on this occasion was well beyond our expectations. We have been telling all our friends and a number of them have already booked themselves in!!
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
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Response from Kieron Hunt, Owner at Shangri-La Hotel Sydney
Responded 1 week ago
Dear Julia B, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you enjoyed our accommodation, luxurious views and dining, and that our colleagues in Horizon Club were able to delight you. We look forward to having you stay with us again soon. Kind regards, Kieron Hunt Resident Manager
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Julie V wrote a review Sep 7
Sydney, Australia31 contributions11 helpful votes
We stayed at the Shangri-La for the weekend as a getaway during COVID and it was exactly what we needed! From the moment we arrived and the valet took our car, the service was first class. We stayed in a Horizon Club room on level 34, the room was very spacious and very clean and the view was spectacular. The bathroom had a separate bath which we loved and while rooms were not being serviced due to COVID, housekeeping were very responsive when we called for additional supplies. The Horizon Club was amazing for breakfast, afternoon tea and evening drinks - it was all very generous and the quality of the food and drink was exceptional. The service was fantastic from all team members, in particular Jerry took great care of us and nothing was too much trouble! It was definitely worth getting Horizon Club access. We would never have considered a city stay previously, but will definitely be adding this to our list of things to do annually!
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Kieron Hunt, Owner at Shangri-La Hotel Sydney
Responded 2 weeks ago
Dear Juliev269, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you enjoyed our accommodation, and our colleagues in Horizon Club were able to delight you. We look forward to having you stay with us again soon. Kind regards, Kieron Hunt Resident Manager
Read more
Chris B wrote a review Sep 5
146 contributions46 helpful votes
Stayed in a Harbour View Room and thought it was great! All the staff were friendly and the hotel itself is nice. Only downfall is the ridiculously over priced room service menu, i think it was $38 dor a small Chicken Brest, a bob of potato and some spinach.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Kieron Hunt, Owner at Shangri-La Hotel Sydney
Responded 3 weeks ago
Dear 3C_20, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you enjoyed our accommodation, and our colleagues were able to delight you. Please be assured we have taken your feedback on board. We look forward to having you stay with us again soon. Kind regards, Kieron Hunt Resident Manager
Read more
Jon wrote a review Aug 2020
Sydney, Australia4 contributions6 helpful votes
This was an opportunity for myself and my partner to escape for the weekend and have a break from our busy lives. Wow the Shangri-la delivered in all aspects. We didnt leave the hotel with the staff being so great and the room was clean and felt fresh. I highly recommend this hotel.
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Date of stay: August 2020
Location
Cleanliness
Service
Room Tip: If you can obtain a room which comes with the horizon club it is worth it.
See more room tips
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Response from Kieron Hunt, Marketing at Shangri-La Hotel Sydney
Responded 3 weeks ago
Dear Jon1925, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you enjoyed our accommodation, and felt that all aspects of the hotel delivered. We look forward to having you stay with us again soon. Kind regards, Kieron Hunt Resident Manager
Read more
Previous
PRICE RANGE
$169 - $296 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri la sydney, shangri la hotel sydney
LOCATION
AustraliaNew South WalesSydneyThe Rocks
NUMBER OF ROOMS
563
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Frequently Asked Questions about Shangri-La Hotel Sydney
Which popular attractions are close to Shangri-La Hotel Sydney?
Nearby attractions include ATTY Gallery (0.2 miles), Sydney Pub Tours (0.3 miles), and Dave's Pub Walks (0.2 miles).
What are some of the property amenities at Shangri-La Hotel Sydney?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Shangri-La Hotel Sydney?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La Hotel Sydney?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La Hotel Sydney?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Shangri-La Hotel Sydney?
Conveniently located restaurants include Bulletin Place, William Blue Dining, and Dare cafe.
Are there opportunities to exercise at Shangri-La Hotel Sydney?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Shangri-La Hotel Sydney have an airport shuttle?
Yes, Shangri-La Hotel Sydney offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Shangri-La Hotel Sydney located near the city center?
Yes, it is 0.6 miles away from the center of Sydney.
Are any cleaning services offered at Shangri-La Hotel Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La Hotel Sydney offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.