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The Darling

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831 Reviews from our TripAdvisor Community

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Showing 813: English reviews
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Reviewed 2 days ago NEW

Do you believe in Hotel Loyalty? We certainly were very pleasantly surprised when we last checked in to The Darling at The Star Sydney. The Darling is my preferred and most favourite hotel to stay in the city. From the moment you enter the modern foyer and inhale the signature Eucalyptus and White tea scent, you know that you're set...

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Helpful?
Thank Anand N Matilda A
The_Star_Management, Manager at The Darling, responded to this review

Dear Anand N Matilda A, How can we not get excited for you to experience one of the best suites in the hotel. We knew it would be a pleasant surprise and we are delighted you got to experience it recently. We value your patronage and thank you for considering us your preferred hotel. We can't wait to welcome you...

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

From the moment we were greeted by the lovely reception staff member (I think her name was Belinda), who was extremely friendly, efficient & knowledgable - after enquiring on whether we were staying was a particular occasion (yes, my birthday!!) she secured us an incredible room, the porter who brought up our bags then wished me a happy birthday. Both...

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Helpful?
1Thank harpers89
The_Star_Management, Manager at The Darling, responded to this review

Dear harpers89, Thank you for taking the time to review your recent stay with us at The Darling! Once again, a big Happy Birthday from the team and we’re thrilled to hear you were so satisfied with the hotel and level of service you experienced. We will also pass on your lovely feedback about The Darling Spa. They have some...

Sydney, Australia
Reviewed 1 week ago via mobile

Third time I stay at this hotel. Overall great location. The rooms are comfortable and the spa is amazing. Design of hotel is Chinese orientated as well as the food. Guests are mainly Asians/Chinese (nothing wrong with that). Customer service was ok but not great. Staff didn't have a yes attitude over the phone or on reception but the gentlemen...

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Helpful?
Thank ClassicalWeirdo
The_Star_Management, Manager at The Darling, responded to this review

Dear ClassicalWeirdo, It is always a pleasure having you at The Darling. We are pleased to hear that you had an overall satisfactory stay. Your comments in relation to the service have been shared with the team. We sincerely appreciate you taking the time to provide your review of the experience at The Darling. We would like to invite you...

Canberra, Australia
Reviewed 1 week ago

Our stay at The Darling Hotel could not have been any better! From the moment we arrived and were greeted by the concierge, who swiftly took care of our car and luggage, to the friendly receptionist who informed us that we were upgraded to a Star Suit, to a wonderful gift of cheese plater and a bottle of wine, to...

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Helpful?
Thank alicjam55
The_Star_Management, Manager at The Darling, responded to this review

Dear alicjam55, Thank you for taking the time to write such a lovely review on your recent stay at The Darling! Our entire Darling team including Housekeeping strive to make each guest's stay an experience and your review is very encouraging. We're glad that you could enjoy one of our beautiful suite rooms during your visit, and access some of...

Reviewed 1 week ago

The hotel and all amenities are modern, comfortable, and extremely clean. The location is perfect, and the service from each and every staff member far exceeded our expectations. We would highly recommend staying at The Darling while in Sydney.

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Helpful?
Thank Melissa W
The_Star_Management, Manager at The Darling, responded to this review

Dear Melissa W, Thank you for taking the time to write a review on your recent stay at The Darling! We're so happy to hear that you enjoyed your stay with us and that you experienced the friendly and personalised service we are known for. Our hotel is definitely in a great location with many attractions and amenities only a...

Reviewed 2 weeks ago via mobile

I just arrived back to the gold coast from sydney australia staying at the darling at star casino . I had a relaxing 4 nights staying at one of the suite at the darling which i know as one of the best room in the hotel. Thanks to daniel worseley who made it all possible and we will be staying...

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Helpful?
Thank evelyn s
The_Star_Management, Manager at The Darling, responded to this review

Dear Ms evelyn s, It is always a delight having you here at The Darling. It is great to hear that you had a relaxing stay in one of our well appointed suites. We will definitely pass on your kind words to Daniel and the rest of the team. We sincerely look forward to welcome you back soon. Until then!...

Sydney, Australia
Reviewed 2 weeks ago

Checked in for a surprise for my husband's birthday. When told why we where there, front desk upgraded us to the penthouse and sent up a bottle of champagne. Room was gorgeous, with views of Darling Harbour and the Harbour Bridge. Beautiful amenities and a fabulous bathroom were highlights of the room. Also had a fabulous spa treatment. Very pricey...

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Helpful?
Thank Kelly H
The_Star_Management, Manager at The Darling, responded to this review

Dearest Kelly H, What a way to celebrate your husband's birthday. We are delighted to hear that you got to experience the best room in the hotel which features 180 degree view of the harbor and enjoyed your treatment at The Spa. Our penthouse suites is definitely a favorite of guests celebrating special occasions such as yours. We sincerely can't...

Gosford, Australia
Reviewed 3 weeks ago

My brother shouted us an evening on the 15th Floor in Room 1530 with drop dead georgeous views over Darling Harbour, Sydney Harbour and the Bridge, Berangaroo and lots of other beautiful parts of the Harbour. This amazing hotel is an absolute delight in every way, the staff are ever so friendly and helpful, the decor and furnishings of the...

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Helpful?
Thank Caravanning54
The_Star_Management, Manager at The Darling, responded to this review

Dear Caravanning54, Thank you for taking the time to write a review on your recent stay at The Darling. Firstly, what a great gift from you brother! We are thrilled to hear you enjoyed your visit, and were able to take advantage of the great facilities The Star has to offer. It seems you stayed in one of our Stellar...

Mount Druitt, Australia
Reviewed 3 weeks ago via mobile

My gosh. My stays in Australia just got from bad to worse. I stayed at the Fullerton Singapore which is Forbes 5 star rated and that was beyond anything I've experienced. This hotel still has a lot to learn. Firstly check-in, upon arriving. They have a great scented Lobby. Without a doubt it has a sense of luxury. However as...

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Helpful?
1Thank NKETravels
The_Star_Management, Manager at The Darling, responded to this review

Dear NKETravels, Thank you very much for taking the time in giving us detailed feedback on your recent stay. We genuinely value all forms of feedback as this gives us the opportunity to learn and improve on our service. We are sorry to hear that your experience was not what you would of course expect from a 5 star hotel...

Jamberoo, Australia
Reviewed 3 weeks ago

My husband surprised me with a stay at The Darling for my 50th birthday - unbelievable experience. There was the upgrade, the views, strawberries & flowers, personalised hand written note with birthday wishes, I could go on and on ...however, the staff are supreme. They are incredibly courteous & attentive. Special mention to Charles, true gentleman. Would highly recommend &...

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Helpful?
Thank lucyanddanny
The_Star_Management, Manager at The Darling, responded to this review

Dear lucyanddanny, Thank you for taking the time to write a review about your recent stay at The Darling. We are thrilled to hear you enjoyed your stay, and most of all, had a wonderful 50th birthday! The team love the opportunity to spoil our guests on special occasions such as yours. It's fantastic to hear also that our staff...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Sokyo
Sokyo
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Welcome to The Darling. 171 rooms and views from the Sydney Harbour to the Blue Mountains, Sydney's most lovingly detailed hotel is now open at The Star.***Named one of the Top 60 Best New Hotels in the World by Condé Nast Traveller*******Winner of Best New Hotel Construction and Design 2012 at the Asia-Pacific International Hotel Awards***DISTINCTIVELY DARLING FEATURESFloor-to-Ceiling GlassOur rooms feature floor-to-ceiling glass and windows that open to showcase what are possibly the best views in Sydney.The Darling BedOnce you've slept on a Darling bed, you'll be reluctant to leave it. Every one features a customised 1000 spring mattress, 400 thread count 100% Egyptian cotton bed linen and a goose down comforter. A menu of 12 luxury pillows is offered for your comfort.Molton Brown ProductsEvery bathroom contains a range of Molton Brown products, exclusive in Australian hotels, to The Darling.Rain ShowerheadsEvery bathroom comes with a relaxing rain showerhead and a European wand.Control Four Integrated SystemComplete control is at your fingertips. One touch of a button and you can do anything - from lower your blinds to adjust the air temperature.EXPERIENCE THE SPA AT THE DARLING Our spa has 16 private rooms - including an intimate couples suite - and every one of them is devoted to making you look incredible, and feel even better.We offer signature Asian and European treatments, a hamam and a level of pampering that is unparalleled. ... more   less 

Additional Information about The Darling

Address: Star City Casino Entertainment 80 Pyrmont St | The Star, Sydney, New South Wales 2009, Australia
Location: Australia > New South Wales > Sydney
Price Range: $322 - $885 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Darling 5*
Number of rooms: 171
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Sydney
#6 Luxury Hotel in Sydney
#10 Romantic Hotel in Sydney
#19 Business Hotel in Sydney
#33 Family Hotel in Sydney
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Questions & Answers

Here's what travelers have asked, with answers from The Darling staff and other travelers.
11 questions
Ask a question
3 months ago
Sydney, Australia

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Questions? Get answers from The Darling staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room in The Darling is great!”
alicjam55, 1 week ago | Read review
“Higher up gives better views.”
598KellyH598, 2 weeks ago | Read review
“Definately go for the Sydney Harbour views.”
Caravanning54, 3 weeks ago | Read review
“best views”
S3898ULfrancescof, 4 weeks ago | Read review
“Perhaps not a room overlooking the pool as you can see out, but those in the pool area can see in!”
BerniceD885, Jan 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question