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Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort
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980 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Carey Bay, Australia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

For the price including hot breakfast it was very good value for money. The room was very clean with a king bed which was very comfortable. The breakfasts had everything one would wish for . We are definately going back there on our return from sunshine coast.

Helpful?
Thank Barry C
Canberra, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The resort is set on beautiful grounds which when we arrived were hoping the rooms and facilities were of the same quality however for the cost of a king spa suite for two nights the room was in desperate of a makeover. The furniture and decor are very old and outdated. I could put up with the leaky toilet, cold... More 

Helpful?
1 Thank Susan M

Travelers are raving about these Coffs Harbour hotels

lee on solent
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is like stepping back in time. Would have been modern once upon a time but seems it is long overdue an update. Not usual Novotel standards. Internet access is literally non-existent (nothing in rooms and patchy in Reception area). At check in we were given wrong type of room (motel instead of apartment) and it was only after... More 

Helpful?
Thank tasha73
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear tasha73, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort We will pass on your comments in regards to the upgrading of the rooms onto the apartment owners for them to address. We will have our IT provider look into the internet access issues that you have mentioned in... More 

Sydney, Australia
1 of 5 stars Reviewed 1 week ago

We ordered room service twice at the Novotel Coffs Harbour, the first time one item did not arrive, the second time we found a live cockroach in the sealed desert container my sons desert arrived in. On check out I advised the reception staff of the issue, who said they would not remove the $6 cost of the cockroach desert... More 

Helpful?
Thank Paulwb2016
Perth, Australia
Level Contributor
67 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights o a business trip and was very grateful for the service, facilities and close by amenities. The team here are wonderful, they provide good quality customer service, rooms are every clean as well. The Spa apartment I had had full kitchen including a wonderful dish washer. as well as its amazing view over the... More 

Helpful?
Thank RachealP
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear RachealP , We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It was pleasing to read that you enjoyed your stay with us, we will share your comments with the team. We thank you again for your comments and we look forward to welcoming you back to the... More 

Brisbane, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

The room we stayed is was old, small, dark and uninviting. The shower barely had enough pressure to wash my shampoo out. You could hear people from next room over as both rooms were behind a single door. what I assume was the fridge or some other kind of electrical thing made very loud noises throughout the night.

Review collected in partnership with Accorhotels.com

Helpful?
Thank laurelouise1991
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear laurelouise1991, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort We will pass on your comments in regards to the upgrading of the rooms onto the apartment owners for them to address. Thank you again for your comments and we look forward to welcoming you back to the resort... More 

Melbourne, Australia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been here before - love the friendly staff at reception, and the restaurant. Bed was great - room clean. and the conference centre was excellent . The hotel is set on a very large acreage and its great to walk around and enjoy the serenity or play golf!!! Loved the dinner at the restaurant

Helpful?
Thank Sally C
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Sally C, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It was pleasing to read that you enjoyed your stay with us, we will share your comments with the team. We thank you again for your comments and we look forward to welcoming you back to the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent place to visit,friendly staff great food and excellent accommodation, this is our second family stay here, and we love it. Only a 5 minute walk to the beach. So many attractions in very close proximity to the resort such as the "big banana ", solitary islands aquarium,dolphin marine magic and the clog barn to name a few, theres also... More 

Helpful?
Thank David H
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear David H, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It was pleasing to read that you enjoyed your stay with us, we will share your comments with the team. We thank you again for your comments and we look forward to welcoming you back to the... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Our stay has been extremely disappointing to say the least. Torrential rain & wind & room has a huge gap in sliding doors causing a massive draft & accompanying noise. Decor tired, however bed comfy. Dinner in the restaurant was over priced & generally tasteless. On a positive note the Receptionist Rachael was helpful making sure our room was ready... More 

Helpful?
Thank Judi G
Melbourne
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for one night on my way to Gold Coast from Melbourne. I'm an Accor member and booked because of its location and its description "Our superior room mixes modern décor, ergonomic comfort and high-end facilities" after check in, I drove to my tower which looked like a housing commission flat. Very disappointed with the room. They may have featured... More 

Helpful?
Thank kojamoz
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Beachfront
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range: $108 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Hotwire, HotelTravel.com, Booking.com, Hotels.com, Priceline, Travelocity, Agoda and Orbitz so you can book your Novotel Coffs Harbour Pacific Bay Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#3 Spa Hotel in Coffs Harbour
#5 On the Beach Hotel in Coffs Harbour
#6 Luxury Hotel in Coffs Harbour
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