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Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort
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995 Reviews from our TripAdvisor Community

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Showing 973: English reviews
Adelaide, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed on 2 occasions, 2 nights & 6 nights in a 1 bedroom apartment. Spacious room with a comfortable King bed. Due to work commitments I didn't get to take advantage of all the activities on offer, pool area looked welcoming (although quite cool while I was there so no one taking advantage). Many people dining & enjoying a drink... More 

Helpful?
Thank anniejwright13
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We were looking for a hotel/motel with a bit of class to break our trip north to Queensland. Our room was well appointed and comfortable. The noise from the Pacific Highway was annoying at night although the highway was some distance away. A room facing away from the road would be a better choice. The restaurant was great with well... More 

Helpful?
Thank Bill R
Caloundra, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Our family of four stopped here for the night because it was half way on our road trip south. I had read the reviews on trip adviser about the hotel being tired etc and was prepared in my mind. I was pleasantly surprised. I really don't know what people could complain about. Ok some of the furniture and blinds are... More 

Helpful?
1 Thank HappyJoes
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for two nights. Was on the 6th floor in a standard room. Everything was clean and comfortable. Great balcony overlooking the green gardens. Reception and restaurant staff were helpful and friendly. Parking was a little tight in the block I was in, but always managed to find a spot.

Helpful?
Thank Vicki K
Dene_Zahner, Front Office Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Vicki K, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It was pleasing to read that you enjoyed your stay with us, we will share your comments with the team. We thank you again for your comments and we look forward to welcoming you back to the... More 

Melbourne, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently, and the view from the room was amazing. Comfortable bed and reasonable room, though the decor was due for an overhaul. Restaurant breakfast was nice, and the view from the restaurant was great too. Staff were friendly. Parking near the apartment was a challenge the night I stayed, but managed to get one undercover. The resort appears... More 

Helpful?
Thank Troy P
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Troy P, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We were happy to read that you enjoyed your stay with us, and we will pass on your comments in regards to the upgrading of the rooms onto the apartment owners for them to address. Thank you again... More 

Sydney, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed for 2 nights. The area is beautiful with a little beach at the back of the hotel. The reception and the rooms are separate buildings. However the reality kicks in when you go into your room. It is so depressing with small outdated bathroom and room. The fridge reeked of some bad smell and only had a small milk... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Arch_yildiz

Travelers are raving about these Coffs Harbour hotels

Dubbo
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Wanted an up market property for a two night stay in Coffs Harbour! This property disappointed us! It was very tired ! Bathroom gas leaking shower head that sprayed everywhere ! No fan in bathroom ! Bedroom was very tired also out dated furniture that was heavily marked with age! The A/C was a bulky unit under the TV !... More 

Helpful?
1 Thank CassandraTraveler
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear CassandraTraveler, We thank you for recent feedback regarding your recent stay with us, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. Please let me appologise that the room did not meet your expectations, we will pass on your comments... More 

Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We originally booked somewhere else but it was on the main road and The Boy said No! We rang around and managed to get a room at the Novotel. Within 10 minutes we were checked in and directed to our spa room! This place is awesome. Massive grounds, friendly staff and lots of nature near by. We did a little... More 

Helpful?
Thank Claire M
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Claire M, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It was pleasing to read that you enjoyed your stay with us, we will share your comments with the team. We thank you again for your comments and we look forward to welcoming you back to the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

First arrived to the room, room smells like mould. Chair is like an old cane chair which the cushions are dirty. May as well just throw it out. Behind the bed is another tacky cane thing like bed head. On the bed they put 2 European cushions/pillows for decoration. How often do they get washed it cleaned? Every time someone... More 

Helpful?
1 Thank Junjun S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Unless you get a really good room rate then don't bother with this hotel. The grounds and pools are the best and only part of the resort that deserves a mention for the right reasons. We had a one bedroom apartment layout. The room was outdated and in poor condition to the point where I didn't want to sit on... More 

Helpful?
Thank Bek4691
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Beachfront
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range: $108 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#4 Spa Hotel in Coffs Harbour
#6 On the Beach Hotel in Coffs Harbour
#7 Luxury Hotel in Coffs Harbour
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