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Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort
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1,058 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
Newcastle, Australia
Reviewed 6 days ago NEWvia mobile

We stayed in a "studio spa suite" and paid through the nose for the privilege. We therefore had a certain expectation of what we would be getting, however the room fell far short of our expectations. The room seemed as though it's furniture and decor had not been updated since the 1970s. It was musty and old and, although clean,...

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Helpful?
Thank MJDaw
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear MJDaw, We thank you for recent feedback regarding your recent stay with us, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. Please let me appologise that the room did not meet your expectations, we will pass on your comments...

Sydney, Australia
Reviewed 6 days ago NEW

We stayed overnight at the Novotel Coffs Harbour on our way to the QLD Sunshine Coast over Christmas 2016. We had a room overlooking the main building and the man made lake. While the view was nice, our room was quite tired. Popcorn ceilings and old joinery made it look disappointing. The bath/shower had mould and the outdoor balcony needed...

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Helpful?
Thank kc0nyers
Yatala
Reviewed 1 week ago

We stayed in a lagoon view room on the ground floor, was lovely views and close to everything but a bit noisy with people walking past and kids on scooters. Next time would choose a room up higher with more of a view over the mountain. Had dinner in the restaurant one night, awesome service, but my daughter and myself...

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Helpful?
Thank Leanne And Gran... E
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Leanne And Gran... E, We thank you for your recent feedback regarding your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We were happy to read that you enjoyed your stay with us, and thank you for your great comments about our room and facilities. We will speak to the Executive Chef about the over cooked chicken...

Sydney, Australia
Reviewed 1 week ago

Service is good but quality of the rooms and facilities has declined since our last stay 3 years earlier. Split fly screens, bugs in the room on arrival and spa bath not working. Staff were great though, and moved us to another room. Unfortunately there was a faulty bedsite light that could have had more severe consequences than blowing the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank B5438WUpauld
Reviewed 2 weeks ago

We knew we were staying at Coffs as an overnighter only, so we searched for budget accommodation. After having our first choice message us to cancel, and our second choice to be a disappointment, we were so glad we chose this resort, turns out third times a charm. We'd happily advise to pay the little extra for this place, it's...

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1Thank wattsycam
Australia
Reviewed 2 weeks ago

Nice resort located not far from the main shopping centre. Our 1 bedroom unit was quite spacious with a large balcony, laundry and kitchen. I agree with other reviews that the units can do with a makeover. The unit was very clean and tidy and the air conditioner worked well. The bed was very comfortable

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Thank Angela01234
Sydney, Australia
Reviewed 2 weeks ago via mobile

We were welcomed by the friendly reception staff and management with exceptional service that continued for the duration of our stay. Our rooms were large and comfortable, bed and bathroom good -the views from the balcony over the lakes and hillsides relaxing. The decor in the room needs refreshing, so while clean and neat, items like the air conditioner are...

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Helpful?
Thank David M
North Parramatta, Australia
Reviewed 2 weeks ago via mobile

We stayed here as a stop over point to Sydney. We stayed in a one bed studio room & it was very outdated. The carpets may be the only thing that is new? The bathroom was clean for an old bathroom. I am surprised that this hotel goes under Novotel. One good point is that the grounds are immaculate &...

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Helpful?
Thank flightylife99
Sydney
Reviewed 2 weeks ago

Overall a nice resort. Our room was quite dated and really could do with a refurb to modernise it. Meals were good especially the Bar Menu and Grab and Go room service. It was raining the day it was there. My only other comment would be that it would have been nice to have a covered area to walk under...

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Thank Vanessa D
Castle Hill
Reviewed 2 weeks ago via mobile

Had my big birthday celebration at Nov PacBay resort with 42 guests. Was three course sit down dinner and food was excellent. Had a drinks package and the service was fantastic. The waitresses on the night were extremely friendly and ensured that all guests were looked after. Highly recommended and I'd certainly have another function there any time.

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Helpful?
Thank V685HBrobertb
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear V685HBrobertb, We thank you for your recent feedback regarding your birthday celebration that you had with us at Novotel Coffs Harbour Pacific Bay Resort. We were happy to read that you enjoyed your birthday bash and everything went smoothly on the night. We look forward to welcoming you back to the resort in the not too distant future. Kind...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: | Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range: $120 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#2 Spa Hotel in Coffs Harbour
#5 Luxury Hotel in Coffs Harbour
#5 On the Beach Hotel in Coffs Harbour
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Coffs Harbour Pacific Bay Resort staff and other travelers.
1 question
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Questions? Get answers from Novotel Coffs Harbour Pacific Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room up higher for less noise.”
 of 5 bubbles leanneandgrante, 1 week ago | Read review
“Rooms over the golf course have the best view”
 of 5 bubbles 876kimk, 2 weeks ago | Read review
“Cant tell, location of the rooms are good, but the inside of the room are "the cherry on the cake"”
 of 5 bubbles claraadam56, 3 weeks ago | Read review
“We love the ground floor units on the north east as you can spill out onto the grass under the trees.”
 of 5 bubbles BrettK995, 4 weeks ago | Read review
“We were in the hillside building which had a nice view of the west and sunsets.”
 of 5 bubbles scstahl, Nov 30, 2016 | Read review
5 of 5
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