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Capital Executive Apartment Hotel Canberra

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Traveler (34)
Room & Suite (15)
Dining (1)
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Overview
  • Excellent19%
  • Very good15%
  • Average32%
  • Poor16%
  • Terrible18%
Travelers talk about
“major refurb”(2 reviews)
“small desk”(2 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (91)
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LanguageEnglish
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All reviewsmajor refurbexpress breakfastsmall deskwifi is freemain roadcleaning staffhandy locationqueen bedshopping centrewar memorialkitchenettebraddonacparliamentmirrortoiletries
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1 - 5 of 90 reviews
Reviewed 1 week ago via mobile

This hotel should be called Capital Backpackers. If you must stay here you might want to rent a bed at the backpackers as well so you can have a shower. The water dribbled out of the shower head and every 40 seconds it would suddenly...More

1  Thank David W
Response from Isabel H, Public Relations Manager at Capital Executive Apartment Hotel CanberraResponded 1 week ago

Hi David W, We are very sorry to hear of your recent experience at our hotel. Please be assured that our friendly reception staff would have been happy to assist you to move rooms should you have contacted them while you were in house. Thank...More

Reviewed 2 weeks ago

Having said that - when you spend $140 for a hotel you expect something half decent. Unfortunately this place wasn't. The good: Quick check in and out. TV with cable. Location. The bad: NOISE! So much bloody noise. Street noise, hot water noise, no sleep...More

1  Thank MeMock
Response from Isabel H, Public Relations Manager at Capital Executive Apartment Hotel CanberraResponded 2 weeks ago

Hello MeMock, Thank you for taking the time to rate and review our hotel following your recent stay. We really appreciate guest feedback, as it allows us to hear what our guests are happy with, as well as where they would like to see us...More

Reviewed 2 weeks ago via mobile

Terrible terrible.... apart from being in poor condition due to age such as cupboard doors and drawers that don’t close properly the first reaction was filth and didn’t get better. Air conditioner was filthy, power points filthy but worst of all was the shower walls...More

1  Thank SCIT56
Response from Isabel H, Public Relations Manager at Capital Executive Apartment Hotel CanberraResponded 2 weeks ago

Hi SCIT56, I am really sorry to hear about your recent experience at our hotel. Please be assured that all concerns you addressed have been attended to accordingly. We appreciate guest feedback as it allows us to identify and rectify any areas of concern. Kind...More

Reviewed 2 weeks ago via mobile

Myself and a couple of my friends were guests at The Capital Executive and our stay there was horrible. The customer service is poor. The staff are rude and do not have a care in the world about your stay. We were spoken to in...More

Thank tesscrumpton
Response from Isabel H, Public Relations Manager at Capital Executive Apartment Hotel CanberraResponded 2 weeks ago

Hi Tesscrumpton, We appreciate your feedback following your recent stay at our hotel as it allows us to hear where our guests would like to see us make improvements. I'm sorry to hear that our hotel and services didn't quite meet your expectations. Please be...More

Reviewed 3 weeks ago

Not an apartment at all but a motel room with 3 beds in it a hot plate and sink. Bunk beds covered the window which looked out onto the car park wall of another building. The bathroom was old and the toilet bowl was stained....More

1  Thank Bellzu
Response from Isabel H, Public Relations Manager at Capital Executive Apartment Hotel CanberraResponded 3 weeks ago

Hi Bellzu, We appreciate you taking the time to leave a review following your recent stay. Please be assured that any concerns you had could have been rectified by our friendly reception staff should you have contacted them while you were in house. Kind Regards,...More

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About
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Hotel Amenities
Meeting Rooms
Laundry Service
Free Parking
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Details
Price range
$95 - $176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
$95 - $176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Accessible rooms
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Traveler (34)
Room & Suite (15)
Dining (1)
Questions & Answers
Ask a question
NadineBarbaro
April 20, 2018|
Answer
Response from Bev C | Property representative |
Hi Nadine, thank you for your question. Rather than causing major disruption, we will be undergoing our renovation over the next 15 months so as to minimise the effect it has on our customers. We have a lot of loyal... More
0
Votes
JOBrien4692
September 18, 2017|
AnswerShow all 2 answers
Response from JOBrien4692 |
the room i stayed in was fine :) i got married in Oct 2017 we werent in the hotel long at all
0
Votes
Room Tips
"Get a room that is not facing the street"
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"Stay somewhere else"
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"Go somewhere else"
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"We had a first floor with no issues"
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