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Brassey Hotel

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Brassey Hotel
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343 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Canberra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a beautiful charming hotel - the service was lovely and engaging. The only serious issues is that the air conditioner is extremely loud and the shower temperature is very difficult to get right without going very cold or very hot - once you got it just right it switches to scalding randomly every 5 minutes.

Review collected in partnership with this hotel

Helpful?
Thank atharial
Cairns, Queensland, Australia
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel well located with good access to resturants and bars. The hotel is being reburished so its all a bit of a mess but the room was nice and the beds are AMAZING. I would stay here again just because of how good the beds are. My previous favourite beds were at the Sofitel but these are right up... More 

Helpful?
1 Thank Scott B
Kathryn C, Manager at Brassey Hotel, responded to this review

Hi Scott B Thank you for the great feedback regarding the beds! We have them available for sale should you wish to purchase your very own, simply contact the hotel for details! Looking forward to having you back and to show off our completed renovations in the coming months! Warm regards, Kathryn More 

Long Beach NSW Australia
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had not heard of this hotel despite our frequent visits to Canberra. Found it and gave it a go whilst jagging a top deal (by ACT standards). The room was large and suited our style just fine. The staff were a delight, couldn't be more helpful. Not having a restaurant was a little downside but there were facilities very close... More 

Helpful?
1 Thank ElectrickBlue
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear ElectrickBlue Thank you of the great feedback and for recognising the wonderful service provided by our staff. We certainly hope to welcome you again! Watch out for those great deals! Warm regards, Kathryn More 

Level Contributor
97 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The room has obviously been renovated. The beds have already been mentioned elsewhere. Although the mattress is s bit too soft for my liking. Did not like the Donna between two sheets. Gets messy. A Donna cover can't be that expensive. Very friendly staff. Rooms clean but lacking the attention to detail. Overall good value for money.

Helpful?
1 Thank Susanne S
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear PrincessCook Thank you for the feedback regarding your recent stay, particularly regarding our friendly team! We hope to welcome you back in the near future. Warm regards, Kathryn More 

Gisborne Region, New Zealand
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Men's under wear on the floor when we checked into the room so not a good start from the beginning.The room was poorly serviced and we were there for 8 days only partially vacuumed, beds not made every day, mouldy shower curtain and mould on the grout in the shower area. It is being refurbished and we should have been... More 

Helpful?
Thank Gissiegirl
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear Gissiegirl I would welcome the opportunity to speak to you regarding your stay. As Trip Advisor is anonymous, based on the above review and staff reports, I am aware that the Executive Housekeeper reached out during your stay and personally apologised to you. In addition to this, your concerns were raised by the Hotel Duty Manager to a member... More 

Travelers are raving about these Canberra hotels

Moruya, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great location with a short walk to Manuka Kingston and the lake. The bed was fantastic and the room very spacious and comfortable. Free car larking is a bonus. The shower was a bit hit and miss and little things like decent sized cups and glasses would be appreciated but generally a good experience with ery helpful and friendly staff.... More 

Helpful?
1 Thank kerrieo62
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear kerrieo62 Thank you for the feedback and for recognising the service provided by the hotel staff throughout your stay. We look forward to welcoming you back! Warm regards, Kathryn More 

Moruya, Australia
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Searched for hotel on booking.com got a great price, nice room very cosy, bed was so comfortable, heater in bathroom was great seeing Canberra was cold... Would be great seeing how big the hotel is that they have a bigger menu or facility's for breakfast but nothing to worry their is close by cafes

Helpful?
Thank katiekerr1
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear katiekerr1 Thank you for the great feedback. Our beds have been so popular they are available for sale through our guest purchase program. Simply contact the hotel for details! Warm regadrs, Kathryn More 

New South Wales, Australia
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our room was clean and warm and had obviously been fairly recently renovated - the bed was very comfortable and the carpet fresh and clean. Reception staff were lovely and the hotel is in a great location close to Manuka and Kingston and the lake foreshores Unfortunately, the shower recess had not been included in the renovation and was as... More 

Helpful?
Thank 50andout
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear 50andout Apologies that the shower was not up to standard. As part of the renovation works, we are identifying bathrooms in need of re-grouting and based on your description above, we have prioritised this room. Thank you of the positive feedback regarding the staff, we're sorry to hear you wont be back. Regards, Kathryn More 

Wanniassa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Having been given a makeover The Brassey is beautifully presented and is kept warm in cold nights in Canberra. The only issue at the moment is car parking is quite restricted due to renovations. This is particularly an issue on weekdays due to local government office workers.

Review collected in partnership with this hotel

Helpful?
1 Thank stephaniemR2079SI
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear stephaniemR2079SI Thank you for your review and comments regarding our makeover! We are so excited to reveal the finished product in the months ahead and look forward to welcoming you back. Warm regards, Kathryn More 

Perth, Australia
1 review
2 of 5 stars Reviewed July 24, 2016 via mobile

A very tired hotel - but cheap! Reasonable value. Comfortable bed , small room, bizarre shower with shower head placed too high to be able to position it- but usable. Unfriendly reception both on arrival and departure - it's always nice to get a smile but this was not to be.

Helpful?
Thank alliekni
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear alliekni I would welcome the opportunity to discuss your review further as customer service is something we place a lot of focus on. As Trip Advisor is anonymous, I am unable to locate your contact details but I would be grateful if you contact the hotel via brasseyreception@domahotels.com.au Warm regards, Kathryn More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Located on the footsteps of the Parliamentary Triangle, the Brassey Hotel is set on two and a half acres of manicured gardens and lawns. This 1920's hotel has old world charm with all the comforts of a quality property. Positioned within Canberra's most prestigious suburb of Barton, you will be a short stroll from all the iconic attractions including Parliament House, the National Gallery of Australia, the National Library, Old Parliament House and Lake Burley Griffin. The Brassey Hotel is metres from the Realm Precinct where guests can access a variety of dining options including chef hatted fine dining, Japanese cuisine, wholefoods café, bars, oven-fired pizza and tapas lounge, Mediterranean cuisine and high tea ... more   less 

Additional Information about Brassey Hotel

Address: Belmore Gardens & Macquarie St | Barton, Canberra 2600, Australia
Location: Australia > Australian Capital Territory > Canberra
Price Range: $81 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brassey Hotel 3.5*
Number of rooms: 75
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Also Known As:
Brassey Of Canberra Hotel Canberra
Brassey Hotel Canberra
Brassey Canberra
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