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BEST WESTERN Tall Trees Canberra

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BEST WESTERN Tall Trees Canberra
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389 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Sydney, Australia
Level Contributor
121 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good value, decent rooms, nice bathrooms - not a bad place to stay. The location isn't great but there is plenty of free parking. If you are looking for a place to sleep while in Canberra, this place is worthwhile. If looking for a place where you can spend some time relaxing at your hotel, I would look elsewhere.

Helpful?
Thank EddyCS
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear EddyCS Thank you for taking the time to pass on your feedback. I am happy to read that you enjoyed your stay with us at Tall Trees. The Hotel is located just outside the CBD and is not as far from the action as people may think. We do like to say that we are Canberra's quiet alternative. On... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Very nice and clean the staff was wonderful we really like it . Close to the centre, we only stayed there for one night but it was really good the room was nice and warm the bathroom clean it's has a bar and also we can order breakfast and warm food , plenty of parking . We definitely a good... More 

Helpful?
Thank Alejandra G
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Alejandra Thank you for taking the time to pass on your experience and thank you for the excellent review. I am delighted that you enjoyed your stay with us. On behalf of the team thank you and we look forward to welcoming you back to the hotel soon. Kind Regards Brook Paulka More 

Pattaya, Thailand
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a couple days sight seeing in Canberra on the way to Sydney and beyond, stayed at the Tall Trees for 2 nights and was well surprised, I was impressed by the quality of everything for such a cheap price, had a wonderful stay..

Helpful?
Thank David F
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear David F Thank you for taking the time to pass on your experience. I am delighted that you enjoyed your stay with us. On behalf of the team thank you and we hope to welcome you back to the Hotel when you are next visiting Canberra. Kind Regards More 

gold coast QLD
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here with my 2 sons wanting to visit the sites of canberra - and it was a mixed bag. On the positive side, it was well situated as I had a car - would not have worked without one I believe. The room was large and very clean, the beds comfortable and . bathroom clean. The front desk... More 

Helpful?
Thank Mumamia067
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Mumamia067 Than k you for taking the time to pass on your feedback. I am pleased to read that you enjoyed the service provided and the room. We do have a few school groups from time to time. We do encourage them to be as quiet and respectful to our other guests as possible. In regards to the breakfast... More 

Sydney, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

On first impressions everything was great. Ladies at the front desk were lovely & room was very clean & modern. But when my daughter & I went to sleep it was extremely noisy. I turned the heater off (which was half of the noise) but then it got so cold & there's no spare blankets & the bedding isn't warm... More 

Helpful?
Thank debforman
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear debforman Thank you for taking the time to pass on your feedback. On behalf of the team please accept my apologies for your stay with us not being as comfortable as it should be. I have narrowed down which room it was and this room is now under maintenance so we may eradicate the noise issue. I am pleased... More 

Travelers are raving about these Canberra hotels

Sydney, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Unfortunately the noise above our room was boisterous to say the least. Lucky for us they did quite down after 10pm. Just letting you know that the free to air channels had great reception however the fox/movies & sports channels had very poor reception. The next morning I spoke to the girl at reception about the noise above but she... More 

Helpful?
Thank Jason V
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Jason V Thank you for taking the time to pass on your experience with us. I am sorry that you did not enjoy your stay with us. We did have a group in house and we did speak with the organizer about he noise from this group the following morning. I will of course follow up with the foxtel... More 

Sydney, Australia
1 review
1 of 5 stars Reviewed June 18, 2016

I would not recommend tall trees Canberra! Not sure how they can call it 4 stars loose fittings in the bathroom was frightened to hang the towel up just incase the towel railing come off the wall. Taps in the shower not connected to the wall grime around the taps on the vanity No sleep in as the noise outside... More 

Helpful?
Thank 5Jules67
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear 5Jules67 Thank you for taking the time to pass on your feedback. On behalf of the team please accept my apologies for your stay with us not being relaxing. The Maintenance and housekeeping team work hard to ensure that rooms are in working order. After reading your review I sent the team around to check these items to ensure... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed June 16, 2016 via mobile

Tall Trees was recommended to me by a friend. I was pleasantly surprised by the quality of the room. I had an Executive room a little bit more than the standard but well worth it. All the staff are friendly making for a good stay. I will definitely be back

Helpful?
Thank John S
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear John S Thank you for taking the time to pass on your experience. It was great to read that you enjoyed your stay with us. On behalf of the team thank you and we hope to welcome you back to Tall Trees again soon. Kind Regards Brook Paulka More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 13, 2016 via mobile

So nice to be greeted with a smile by someone who obviously loved their job. We arrived at 9pm and a smile after travelling was lovely. Room was clean and tidy. Breakfast was fresh and fast. Checkout easy and again greeted by a smile and genuine interest. We will be back.

Helpful?
Thank Janine W
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Janine W Thank you for your review. I am delighted that you enjoyed your stay with. The team will also be delighted to read your review. On behalf of the team at Tall Trees, thank you and we look forward to welcoming you back when you are next in Canberra. Kind Regards Brook Paulka More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 6, 2016 via mobile

Had the family room.. Very comfy bed,room was clean..close to shops. Will stay again..staff were great..parking was plenty..walls were a bit thin as could hear people next door..but overall was perfect for what we needed

Helpful?
Thank Addicted055
BWTallTrees, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Addicted055 Thank you for choosing to stay with us at Tall Trees Canberra. I am delighted to read that you enjoyed your stay with us, I will share your review with the team. We look forward to welcoming you back to tall trees Canberra when you next visit the Nation's Capital. Kind Regards Brook Paulka More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality boutique motel in a quiet, leafy, central location. ... more   less 

Additional Information about BEST WESTERN Tall Trees Canberra

Address: 21 Stephen St, Canberra 2602, Australia
Location: Australia > Australian Capital Territory > Canberra
Price Range: $82 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Tall Trees Canberra 4*
Number of rooms: 79
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Also Known As:
Best Western Ainslie
Best Western Canberra
Canberra Best Western
Hotel Style:
#17 Business Hotel in Canberra
#28 Luxury Hotel in Canberra
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