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Novotel Canberra

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#23 of 58 Hotels in Canberra
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1 room 2 adults 0 children
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Novotel Canberra
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3,154 Reviews from our TripAdvisor Community

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Showing 3,111: English reviews
Adelaide, Australia
Reviewed May 7, 2012

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Helpful?
Thank JewelsRW
NovotelCanberra, Manager at Novotel Canberra, responded to this review

Wollongong
Reviewed May 6, 2012

The hotel was just okay for the money you pay, which then goes up by $18 a night for parking! There is no other parking in the area, so you really do have to use the hotel car park. The gym hours were good (6am to 9pm), but out of the 3 available bikes (1 was upright and 2 recumbent)...

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1Thank KobiWobi
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Cooma, Australia
Reviewed May 5, 2012

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Thank anfra79
NovotelCanberra, Manager at Novotel Canberra, responded to this review

DC
Reviewed May 4, 2012 via mobile

Fantastic service by staff who are knowledgeable, courteous and efficient. Good facilities: great gym (rare that it is actually well fit out), nice pool that seems rarely used (again another win). Location is great - shops and restaurants near by. Rooms are decently sized and well appointed. Only downside for a business hotel is the huge cost for in room...

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Helpful?
Thank AussieinDC
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Queanbeyan, Australia
Reviewed May 3, 2012

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Helpful?
Thank eileen_robbins
NovotelCanberra, Manager at Novotel Canberra, responded to this review

Newcastle, Australia
Reviewed May 2, 2012

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1Thank MySemillon
Nathan F, General Manager at Novotel Canberra, responded to this review

Campbelltown, Australia
Reviewed May 2, 2012

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1Thank maxielopez
NovotelCanberra, Manager at Novotel Canberra, responded to this review

Brisbane, Australia
Reviewed May 1, 2012

I only stayed one night at the Novotel, and most of that was spent sleeping, so I'm not equipped to review all the hotel's amenities. The room was clean, well equipped, pleasant, and the bed was comfortable. The pillows were great. Only problem was that it was noisy with doors slamming at all hours. At 5 am when I went...

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Thank Angelique1979
NovotelCanberra, Front Office Manager at Novotel Canberra, responded to this review

Dear Angelique, Thankyou for your feedback on your restful stay at the Novotel. We pride ourselves on offering exceptional service, and your comments on the slamming doors is something that will assist us in providing the best product we can. Thank you also for your feedback on the pillows - we believe it is the litle details that count, and...

Melbourne, Australia
Reviewed April 30, 2012

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Thank anthonyjrich
Nathan F, General Manager at Novotel Canberra, responded to this review

A TripAdvisor Member
Sydney
2 reviews
Reviewed April 30, 2012

Hi All. Novetel is art of the Accor group. Another great stay. Very comfortable room with efficient and friendly staff.

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Thank A TripAdvisor Member
NovotelCanberra, Manager at Novotel Canberra, responded to this review

Thank you for your high praise of Novotel Canberra. We are proud not only of our brand but also our staff. It is lovely to hear such positive comments regarding our team.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 

Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Location: Australia > Australian Capital Territory > Canberra
Price Range: $123 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel
Hotel Style:
#1 Green Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#21 Luxury Hotel in Canberra
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Canberra staff and other travelers.
5 questions
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Canberra, Australia
10 months ago
Birmingham, United Kingdom
over a year ago
Sydney, Australia
over a year ago

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Questions? Get answers from Novotel Canberra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A good room would be at another hotel”
 of 5 bubbles GrannyWanderer, 4 days ago | Read review
“room 303 needs to be completly smartened up, bad carpet the bed is definitely not a queen size, room 728, quite nice and comfortable. But as I said it was amusing to see what next would go awry...”
 of 5 bubbles R9326XFrobinc, 5 days ago | Read review
“More comfortable pillows”
 of 5 bubbles patriciagI8349CR, 1 week ago | Read review
“Check room first?”
 of 5 bubbles markp759, 3 weeks ago | Read review
“Price of rooms double when parliament sits. Valet parking is mandatory except on Thursdays (but you till have to pay for it).”
 of 5 bubbles ClanLaguna, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question