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Novotel Canberra

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#23 of 57 Hotels in Canberra
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Novotel Canberra
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3,177 Reviews from our TripAdvisor Community

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Showing 3,134: English reviews
wollongong
Reviewed February 13, 2013

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Helpful?
Thank weekenders2812
Nathan F, General Manager at Novotel Canberra, responded to this review

Sydney, Australia
Reviewed February 10, 2013

The staff were all great the girl at dinner on Wednesday night was great. This is a good hotel where we have stayed a number times in recent months the service is great the staff are friendly even holding the lift door open(Duty manager) one small issue I would recomend asking for a room with a walk in shower as...

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Thank dave13971
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Canberra, Australia
Reviewed February 8, 2013

The room was comfortable however I am not convinced that having the bathroom sink facing out to the bedroom is a good idea! However the customer service from all staff was excellent. They were attentive polite and friendly. The buffet breakfast was one of the best I have come across. All food was cooked well, tasty and plentiful. All round...

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Thank Lindy004
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Newcastle
Reviewed February 8, 2013

This is the second time we have stayed at the Novotel Canberra in conjunction with an exhibition at the National Gallery - tickets are included in price of stay. On both occasions it has been excellent value (good breakfast also included), plus on this occasion free internet. Room was good, staff faultless - even arranged good weather for us!! I...

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Thank sidneyxx
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Brisbane, Australia
Reviewed February 7, 2013 via mobile

I've lost count of the number of times I've stayed at the Novotel in Canberra over the past 12 months. I've always found the staff to be friendly, relaxed and professional. Rooms are very functional for a short/business stay although some bathrooms are a bit tired. Cleaning not always as thorough as it should be. So why have I chosen...

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1Thank The_man_in_Seat_29C
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Sydney, Australia
Reviewed February 7, 2013

A good stay linked with the Toulouse -Lautrec exhibition at the NGA (Novotel was a sponsor of this event). We were disappointed by the first room we were shown - the 'European' sink/bathroom arrangement seemed odd to us - the balcony would have been welcome had it not been raining heavily. Jillian at reception was very friendly and helpful in...

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Thank dbart0n
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Reviewed February 7, 2013 via mobile

Great hotel for the business traveller. Quite new rooms and central location. Lots of dining options in the area and quick checkout. The bed was particularly comfortable compared with other places I have stayed in.

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Thank JTSVico
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Melbourne, Australia
Reviewed February 5, 2013

I am a frequent business traveller to Canberra and this is the hotel of my choice if not accompanied with my wife because not every room has a kitchenette here. This luxury hotel is close to just everything, it's in the heart of the city. Very nice rooms, good sleep, good restaurant, good service and a very good experience. The...

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Thank Arshid
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

New South Wales, Australia
Reviewed February 5, 2013

We stayed one night in Canberra, to take advantage of the Cultural Package. It was good value - with two tickets to the Toulouse-Lautrec Exhibition at the National Gallery and a hot buffet breakfast for two included in the price. The room was clean, spacious and comfortable. For sleeping, you have a choice of pillow, with two soft and two...

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Thank DreaminAgain
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

Rome, Italy
Reviewed February 5, 2013

We were given an awesome corner room for our three night stay there, and everything was excellent. As I was moving out of Canberra and staying at Novotel temporarily we had quite a number of bags and suitcases, which the concierge got upstairs in record speed. The room was bright and clean, and had two walls of windows which showed...

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1Thank encreverte
Nathan F, General Manager at Novotel Canberra, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us at Novotel Canberra, we appreciate the feedback. A new leadership team with a focus on maximising guest satisfaction is in place and we hope to have an opportunity to serve you again in the future. Kind regards, Nathan Frost General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more   less 

Additional Information about Novotel Canberra

Address: 65 Northbourne Ave | Act, Canberra 2601, Australia
Location: Australia > Australian Capital Territory > Canberra
Price Range: $123 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Canberra 4.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Novotel Canberra Hotel Canberra
Accor Canberra
Canberra Novotel
Hotel Style:
#1 Green Hotel in Canberra
#12 Romantic Hotel in Canberra
#13 Family Hotel in Canberra
#14 Business Hotel in Canberra
#21 Luxury Hotel in Canberra
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Canberra staff and other travelers.
7 questions
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Canberra, Australia
11 months ago
Birmingham, United Kingdom
over a year ago

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Questions? Get answers from Novotel Canberra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from rooms that look over the bus terminal”
986markp, 4 days ago | Read review
“All rooms are good”
BrettC680, 2 weeks ago | Read review
“we have only stayed one night so can't advise on this”
510ck, 2 weeks ago | Read review
“Very very over priced, don't expect too much here”
321Karlos, 2 weeks ago | Read review
“I find the smaller rooms a little oppressive try for a larger room / suite”
justinm524, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question