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The bedding and towels were clean otherwise wouldn't have stayed here . Room was scruffy dusty and dirty .Thick dust along the skirting boards and on the furniture . Shower was ok as far as pressure was concerned but absolutely filthy , mold black on...More
Nice clean hotel, polite staff at reception/bar area. Free parking. Continental breakfast was more like gontinental as not much choice but it does come free with the room. Next time i stay ile ask for an upstairs room as a lot of noise coming from...More
Booked the family quad room for a family visit.
very clean 2 large beds and a large bathroom
Quiet and perfect for our needs.
Booked the breakfast well worth the money and the parking is free
wifi was also free and very quick
Request for quiet room was granted. However, the bed was very light with a springy mattress and the head board was attached to the wall and not the bed. In fact the bed moved very easily across the room when leant on as it was...More
Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge BeckenhamResponded February 2, 2017
We’re really sorry you feel you had a poor experience with us on your last visit. Your feedback is very important to us so thanks for taking the time to leave us a review.
Booked this hotel as nearest to where family live. Strange layout, once booked in, after being ignored by 3 members of staff then had to walk through busy restaurant with suitcase. Had rung hotel previously to ask if both rooms booked (one was for our...More
Response from Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge BeckenhamResponded December 28, 2016
We’re really sorry we didn’t meet your expectations on your last visit. Thank you for leaving your comments and we’ll pass your feedback on to the team.
$89 - $103 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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