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Millgate House Hotel

Traveler (60)
Room & Suite (44)
Dining (33)

About

#5 of 6 hotels in Newark-on-Trent
Location
Cleanliness
Service
Value
Set in a 2-story redbrick property dating from the 1800's, this traditional hotel is a 6-minute walk from both Riverside Park and Newark Castle and Gardens, within a 10-minute walk of Newark's main shopping district and a 19-minute walk from Newark North Gate train station. The no-frills simple rooms have basic furnishings and decor, and come with TVs plus tea and coffee making facilities. Complimentary full English breakfast is provided, while evening meals are available at the restaurant. There's also a bar and an outdoor patio. Other amenities include a sun bed and free parking, as well as a function room with a private bar.
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Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Breakfast Available
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range

Location

Full view
86Good for walkers
Grade: 86 out of 100
41Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
245Reviews
2Q+A
54Room tips
Traveler rating
  • 62
  • 97
  • 59
  • 19
  • 8
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  • English
Popular mentions
Needs totally refurbishing. Beds are small and uncomfortable. Can hear everything going on in other rooms. We were in a lift room, rain rattles sky light windows and blinds let in light so by 4.30am the room was bright. Bathroom small. Breakfast passable. Wouldn't stay again
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Response from Sharon B, Manager at Millgate House Hotel
Responded 1 week ago
Dear Guest I am very disappointed to learn that your stay with us was unsatisfactory. Regarding the issue with the bed - we currently have new beds on order for the entire Hotel which will resolve this issue and the rooms are being refurbished. If you stay with us in the future please speak to me and I will ensure that you are put in a different room Regards Manager
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Very disappointed with this hotel. I would not recommend staying here if you are looking for good service, modern decor and overall high standards. No one was manning the reception when I arrived so I had to wander into the restaurant with my luggage to get someone’s attention
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Response from Sharon B, Manager at Millgate House Hotel
Responded 1 week ago
Dear Guest I must apologise for what seems to have been a disappointing stay with us. I am shocked at your comments concerning the staff, and their attitudes. I can assure you that I have spoken to the members of staff on duty and taken the necessary action. Once again, please accept my sincere apologies. I do hope that you will reconsider staying with us again. Regards Manager
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We booked this hotel for 4 nights to tie in with the antique and collectors fair. Arrived early evening on the Wednesdsy night and first of all struggled to find it as there is broken sign quite high up on the building, on the street that the address is given as. On second time
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Response from Sharon B, Manager at Millgate House Hotel
Responded 1 week ago
Dear Guest I am very disappointed that your recent stay with us was less than satisfactory. Regarding you comments about your room and the bed, we currently have new beds on order for the entire Hotel and all of the bedrooms are being refurbished in the near future. I disagree with your statement that Hotel needs a good clean - when you checked out and was asked about you stay the only complaint you had was about the bed - no mention of anything else. You have not been charged by us for the nights you did not stay. Manager
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The service was good the and staff very good and pleasant. Hotel looked old and some rooms need some updating but the rooms were spacious and comfortable. bar was well stocked and only had breakfast which was standard.
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Response from Sharon B, Manager at Millgate House Hotel
Responded 1 week ago
Dear Guest I am pleased that you enjoyed your recent stay with us. Regarding your comments about the room, we do have new furniture on order and we have a full refurbishment planned. We look forward to seeing you again when you are next in the area Regards Manager
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During a short business trip I stayed one night at the Millgate House. The structure is traditional and very well kept. My room was spacious and very clean, with all comforts. I had a very good cooked breakfast and generally enjoyed the buffet. Check-in / check-out operations
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Response from Sharon B, Manager at Millgate House Hotel
Responded 1 week ago
Dear Guest I am delighted that your recent stay with us was so enjoyable. We always like our guests to depart feeling satisfied with our hospitality. We look forward to seeing you again Regards Manager
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PRICE RANGE
$76 - $122 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandNewark-on-Trent
NUMBER OF ROOMS
35
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