We really wanted to like this place but it fell short of expectations. We are writing this review not out of anger, but with a desire to set expectations for any future guests. Price: We paid for 4 nights at the rate of $130 per night for total of $525. This price is roughly 15-20% above market rate, especially for the neighborhood it’s located in. Naturally, we expected basic things like cleanliness would be up to par. Accommodation: The view of the apartment is really beautiful, but... 1) the storm shutters fail to stay open long enough to enjoy it, 2) the apartment over looks an abandoned lot of junk 3) the apartment’s cleanliness kept us very unsettled to enjoy it. Bed: The bed was very comfortable for two, is spring loaded, and is roughly the size of a queen. Neighborhood: It’s located in an industrial, “up and coming” area of Rethymno. The streets are dimly lit and is located next to an abandoned junkyard, so it can feel a bit dodgy at night. We’d advise coming when there’s daylight out. As for restaurants, there aren’t many close by, so we’d recommend having a car to go into town. Cleanliness: We got in very late and noticed that the apartment was a bit dirty, but it was too late to change places and we had been driving for 6 hours. In the morning, we kept finding more parts of the place were dirty, but tried to make the best of it. We ended up having to: 1) re-clean the bathroom (tub had soap residue at the bottom), 2) re-wash all the dishes (cups had leftover coffee stains), 3) The bathroom counters hadn’t been cleaned often enough that there were moldy stains that set in permanently into the counters. In addition to that: 1) the washer had mold growing in the rim of the door 2) the fridge had stains at the bottom of the trays 3) the dish sponge they left us was old and dirty 4) the bathroom walls had brown streaks all over them. If you’re looking at this property, this is may be the reason why they don’t have photos of the bathrooms - it is unacceptably dirty for a “professionally managed accommodation” and more suited if you’re looking for a lived-in airbnb. Host: We attempted to contact the owner and requested to check out earlier. We understood that our standard for cleanliness might be higher than normal, so we tried compromising with the owner to forfeit 3 nights and getting a refund on 1 night. We thought this compromise with extremely generous. Instead, the owners became defensive and accused us of trying to trick them and said our plans changed and that we were trying to screw them over. We just wanted a clean place to stay for my birthday and we felt the owner was so hostile that we ended up leaving the morning after our first night. We drank lots of Raki to forget this nightmare. Additionally, I sent a sincere note after we left telling him why we left and he continued to be defensive. Overall, we expected this level of quality out of an Airbnb but not a “professionally” managed accommodation. We admit that we might have a higher standard for cleanliness and tried to make the best of this accommodation, but ended up leaving due to the hostility of management. I would recommend this place if you are fine overlooking cleanliness for a decent view. Otherwise, would advise reconsidering your choice.…
Our second year here and just as good as the first time. Very nice first floor apartment with 2 balconies and excellent views. The first weekend there was a Medicane with hurricane force winds and rain so we were stuck inside for 36 hours, so we were very grateful for the wine, cheese, ham, bread and toastie maker that was provided ! Vivian and her daughters were very helpful and jind again and kept the place spotless, Vivian even wielding a chain saw to clear up the fallen trees after the storm. Impressive ! We hope to visit again next year. Thanks !
I have been at vivian s apartments with my family this summer. The place is very nice and confortable. You are very near a nice beach with nice restaurants and bars. It is also a convenient location to explore the island. Vivian, her sister and her mother are wonderful hosts. Highly recomended!
Vivian, Elena and Dimitra could not have been more wonderful hosts. Their charm, kindness and family approach to their guests is second to none. They made us feel at home every step of the way and we already miss their hospitality. Absolutely fantastic property, steps from one of the best beaches in Kefalonia, a family run and built gorgeous house with an amazing pool, cocktails, comfortable beds, super clean rooms and just perfection from left to right. Not a single flaw, and absolutely flawless experience in Greece not to be missed. I’ve stayed in some of the nicest hotels and apartments in the world and this place is top-5 on my list. Don’t think twice about staying with the family here, you will have wonderful memories forever. Yamas!
We found Vivian’s by accident. We have returned every year since. Once you have experienced the warmth and hospitality of these wonderful women you will feel the same. The location is idyllic. I can go from bed to beach in 4 minutes! The rooms have everything needed and are spotless. The wonderful pool area is a real bonus. Sample Dimitra’s breakfast. You won’t be disappointed. It is a testament to Dimitra, Eleni and Vivian that we return year after year and would not consider staying anywhere else in Lourdata.