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Mountain Lodge

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1 room 2 adults 0 children
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108 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Essex, United Kingdom
Reviewed yesterday NEWvia mobile

Whilst the senior/management team were helpful, we were appalled by behaviours of some of the service staff. Following a minor dispute the night before we left, where we queried our bill as we kept being charged for the same thing (that we shouldn't have, as confirmed by the management team on multiple occasions). We went for breakfast prior to our...

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Helpful?
Thank Quincey137
Reviewed 2 days ago NEWvia mobile

Mountain lodge is surrounded by slopes, the facilities are very good with the rooms kept to a beautiful standard. But, the level of service is dismal. Whilst coffee is included within your breakfast and afternoon tea, the decaf version apparently isn't. Although, we were told it was... the staff aren't clear on instructions. Sending us up the slopes for ski...

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Thank Melwturner
York, United Kingdom
Reviewed 1 week ago

Having returned from a weeks stay at the Mountain Lodge, I just wanted to share our experience. It was generally a little disappointing for the money. The staff in the hotel were very polite but were poorly trained, lacking in knowledge, disjointed in delivery and slow with food and service. The staff seemed unable to run a restaurant or a...

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2Thank harryflashman01
Haywards Heath, United Kingdom
Reviewed 1 week ago

We needed a family holiday with six grown up children and partners to include: ski in, ski out, spa, sauna, yoga, wifi, bar, great warm bedrooms, copious hot water, gluten free, vegetarian food, fabulous and helpful staff. Tall order? Well Mountain Lodge surpassed our expectations! They excelled, and we would recommend them highly! If you want an enjoyable holiday, which...

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1Thank trixpixbelles
London, United Kingdom
Reviewed 3 weeks ago

Excellent hotel! The staff really make it as they are all so helpful, friendly and efficient, but in addition the hotel is cosy, relaxed whilst having hint of luxury. The food is beautifully presented and i actually liked the fact that it works like a chalet offering. e.g set menu with a vegetarian option

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Thank Whiteheadlouise
Basel, Switzerland
Reviewed 4 weeks ago via mobile

Really friendly helpful staff, nice decor, decent sized family room and excellent facilities - large ski room, spa with small pool, sauna and steam, mini exercise room. Breakfast was awesome for Brits....full English avail, Marmite, tetleys and PG Tips!! Downsides were room was baking hot (turned heat way down first night, then opened window second night) and the half board...

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Thank Paul C
North West, United Kingdom
Reviewed January 15, 2017 via mobile

Mountain Lodge really is something special and we cannot recommend it enough. We stayed over Christmas and completed our honeymoon here and loved every moment from a very warm welcome to advice on places to visit on leaving. The service was very personable and we were made to feel like family. We felt staff could not do enough for us...

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Thank Karen O
Glasgow, United Kingdom
Reviewed January 14, 2017

Everything about my stay here last week with my nephew was spot on, from the welcome to the food, to the rooms, to the skiing, to the ski hire, to the transfers, to the spa, to the staff, to the rooms, and the cleanliness, i could go on and on. For us it was perfect. Thank you

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Thank rath1705
Reviewed January 5, 2017

Great place for short break. Even with no snow for 6 weeks managed to find enough skiing. Unable to ski in/out as I would think is normally available, but not an issue as Phillip/ Adam always available to transport short distance to lift. Enough runs and lifts open to ski for few days, able to get over to Avoriaz area...

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2Thank Tormond
Henley on Thames
Reviewed January 4, 2017

Perfect Christmas skiing holiday for a family of 15, ages 84-10.We have been to other places but the unanimous vote on leavingMountain Lodge " Please may we come back here again " The accommodation ,food ,pool,sauna ,hot tub and perfect little cinema made this a very special experience . Then of course there were the staff . Their behaviour was...

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2Thank Priscillaudrey
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Mountain Lodge Les Crosets is a luxurious chalet style hotel which has been designed to make your stay as enjoyable and memorable as possible.Situated right next to the Ski Piste with our own transfer vehicles and ski hire facility. We sponsor the ESS ski school and are situated right next to the nursery slopes. Everything can be arranged to make your holiday experience relaxing and fun. ... more   less 

Additional Information about Mountain Lodge

Address: Hameau des Crosets, Les Crosets 1873, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Portes du Soleil > Les Crosets
Price Range: $201 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Lodge 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Mountain Hotel Val-d`Illiez
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Questions & Answers

Here's what travelers have asked, with answers from Mountain Lodge staff and other travelers.
2 questions
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Questions? Get answers from Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go half or all board”
 of 5 bubbles harryflashman01, 1 week ago | Read review
“Our room was the top floor with the balcony looking out to the mountain, with children's bunk beds - with a bath and shower.”
 of 5 bubbles trixpixbelles, 1 week ago | Read review
“ask for the rooms looking over the piste”
 of 5 bubbles Whiteheadlouise, 3 weeks ago | Read review
“Mine ,306 was lovely - with a balcony”
 of 5 bubbles Priscillaudrey, Jan 4, 2017 | Read review
“I think all the rooms have good views but we were on the second floor so the higher the better”
 of 5 bubbles lorrainea298, Feb 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question