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Mountain Lodge

Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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119 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Reviewed 2 weeks ago via mobile

We stayed as a family of 4 as part of a group of 13 from 2-9th April. Hotel was faultless - rooms spotlessly clean, comfy beds, fab bathrooms and showers. True ski in and out and the staff were so helpful - ski passes collected from reception desk and ski hire associated with hotel a 15 step walk across the...

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Thank Birdie1972
slough
Reviewed 3 weeks ago

Great position with ski in/ski out. The staff were lovely - reception, bar, waiting staff, ski equipment hire/driver etc. This is a perfect choice for a quick holiday as it is only 1.5 hours from Geneva airport and when you get to the hotel they organise the lift pass for you while you are getting settled (no queueing at a...

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Thank FMSSlough
Leiston, United Kingdom
Reviewed March 18, 2017 via mobile

We stayed at the Mountain Lodge for one week and we had a fantastic time. Really lovely staff, cosy bedroom with a really nice view from balcony!! The food was first class except one night!! A nice choice for breakfast. It is also very clean everywhere. And to be able to relax in the spa after ski was brilliant!! We...

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Thank SandrineDelaporte
Shropshire, United Kingdom
Reviewed March 18, 2017

Great location. Lovely hotel that is very relaxed with staff keen to make your stay enjoyable. Their own ski hire facility and being so close to the slopes and lifts make everything really easy. Stayed a few nights and dinner was excellent each night with a good choice of options for breakfast. This is my second time here and with...

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Thank RANeill
Guildford, United Kingdom
Reviewed March 18, 2017

Just returned from my umpteenth visit to Mountain Lodge - it never disappoints. The bedrooms are roomy and well equipped; there is a lovely little spa and the cinema room is a bonus for when the weather is too bad for outdoor activities. There are cosy seating areas in the bar and sitting room, books to read, games to play...

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Thank Flo6157
London, UK
Reviewed March 15, 2017

Went for 4 nights to celebrate a 50th birthday. We had excellent food with enthusiastic and friendly staff and the hotel amenities were there to be enjoyed, which included a proper bar. The bed was very comfortable and our room was a good size with an ensuite shower room and lots of storage space. As the sun was warm we...

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Thank PestfromBuda
London, United Kingdom
Reviewed March 9, 2017

My wife and I have just come back from four days at Mountain Lodge. It is a very tastefully furnished luxury hotel situated on the ski slope, we found all of the staff friendly and helpful. The food was delicious. We enjoyed the jacuzzi and spa facilities which were just what we needed after a day's skiing. Our bedroom overlooked...

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Thank j0nl0u
London, England, United Kingdom
Reviewed March 9, 2017

Have just returned from a four day trip at Mountain Lodge. This is my 3rd visit. Returned after a two year break having not been skiing in that time and the staff were as welcoming as ever and the Hotel so comfortable it felt like home from home. The room was spotless and the bed was extremely comfortable. The bar...

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1Thank Elizabeth J
Dorking
Reviewed February 27, 2017

I have been booking Mountain Lodge for my clients for over 5 years now and I have nothing but great feedback from them. I have just re-booked for a client for their 4th Year in a row. I have always had great reviews from clients about the Staff, location, quality and service. Great to deal with and always happy to...

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Thank MandsDorking
Essex, United Kingdom
Reviewed February 25, 2017 via mobile

Whilst the senior/management team were helpful, we were appalled by behaviours of some of the service staff. Following a minor dispute the night before we left, where we queried our bill as we kept being charged for the same thing (that we shouldn't have, as confirmed by the management team on multiple occasions). We went for breakfast prior to our...

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Thank Quincey137
David L, Owner at Mountain Lodge, responded to this review

As a management team we are appalled by what has been described and agree that this couple clearly did not receive a level of customer service that we extend to all of our guests. Following this review we have taken the necessary steps, disciplined the members of staff concerned and are reassured that this will never happen again. If the...

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Ski-In / Ski-Out
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Mountain Lodge Les Crosets is a luxurious chalet style hotel which has been designed to make your stay as enjoyable and memorable as possible.Situated right next to the Ski Piste with our own transfer vehicles and ski hire facility. We sponsor the ESS ski school and are situated right next to the nursery slopes. Everything can be arranged to make your holiday experience relaxing and fun. ... more   less 

Additional Information about Mountain Lodge

Address: Hameau des Crosets, Les Crosets 1873, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Portes du Soleil > Les Crosets
Hotel Class:3 star — Mountain Lodge 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Mountain Hotel Val-d`Illiez
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Questions & Answers

Here's what travelers have asked, with answers from Mountain Lodge staff and other travelers.
2 questions
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Questions? Get answers from Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms seem to have nice views and a balcony”
FMSSlough, 3 weeks ago | Read review
“All rooms I've seen have good views”
Flo6157, Mar 18, 2017 | Read review
“You need to request a room with Bath - some of them only have showers”
MandsDorking, Feb 27, 2017 | Read review
“Don't go half or all board”
harryflashman01, Feb 18, 2017 | Read review
“Our room was the top floor with the balcony looking out to the mountain, with children's bunk beds - with a bath and shower.”
trixpixbelles, Feb 13, 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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