Rooms&territory: You should choose this hotel only for the territory: there are forest, private beach, walking roads, bike rental service, panda park and zone for children games. There are plenty variants to spend your free time. Rooms are good but furniture inside isn’t new. Food: Food in restaurant/room-service menu is not bad, they also offer children menu. If you want to have private dinner near the lake/in the summer-house in the forest - the hotel may organise it. It’s good place for conferences or some events. Service: Service unfortunately is not always for 5-stars. Some receptionists are not friendly. I hope now they can offer a pleasant service.
We spent the first week end of June with my wife and son in room 513. Overall we appreciated the hotel with the in-room food delivery (due to quarantine). Nice landscape with lots of activities for kids. However we had a big issue which has to be shared here. We found out that the reception charged our credit card an amount much higher (almost 40%) higher than the price of our stay and extras. We called them after our trip and after 5 consecutive calls they said they would check but never called us back. Most of our calls were just unansweredFinally one of the receptionist acknowledged the mistake and said she will return the funds undue - which we are still waiting for. Even if it was just a mistake (which I am not 100% sure) the hotel management isn’t doing anything to correct it and apologize which I find very disappointing for such a hotel. This unfortunately completely spoiled our impressions on the trip. Sadly. …
5 stars? Are you serious? Cheap (ok), non working sanitary equipment (not ok). Massage in SPA complex made by Yandex taxi driver, pretending to be a masseur. Live music in the restaurant suitable for a highway dinner. Probably during summer season all this nuances could be compensated but nature: forest, river, beach etc.
It was a week of business meetings at this hotel. And of course we stayed here in a very spacious rooms. We have been provided with full food provision. This hotel located at a very pleasant place of nature to really enjoy by. There are Spa and pool in the hotel also. Nice restaurant with nice people serving on high level. Rooms are cleaned on daily basis. Bathroom provided with all required staff. Wi-Fi on the place. Beds are very comfortable.Room have tea/coffee with kettle/cups. I would recommend this hotel for everyone who loves comfort, nature, high standard, and for business purposes also.
I was there as a participant to a conference in Nov.2017. It is a nice place to stay with a large and well-kept territory on the river bank. (There is a beach available in the summer time). The hotel is clean with spacious rooms, quite large bathrooms and balconies. There is one big advantage in ths hotel - the wall are really sound-proof. It is very quiet inside the rooms which makes you feel like home. However, there is a big diadvantage too - the hotel is located in the middle of nowhere. There is absolutely nothing, but forests and fields around. I even can't say how far the nearest village is, to say nothing about sights. So, if you need a really quiet, peacefull holliday, it's a place for you. If you want some culture clips, find another.