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Parklane Motor Lodge

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1 room 2 adults 0 children
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143 Reviews from our TripAdvisor Community

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Showing 141: English reviews
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Palmerston North, New Zealand
Reviewed 1 week ago NEWvia mobile

We booked two nights for an executive unit well in advance. Also when booking I emailed re my concern about the cleanliness that some reviews had committed. I was told that if I wasn't happy that I would get a free night. On our arrival we were given the key to our room....after a few minutes I realised that the...

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Helpful?
Thank Rachel H
Jan T, Manager at Parklane Motor Lodge, responded to this review

MOTELS BEWARE - it is my opinion that Rachel is a professional whinger. The full story - to which Rachel is very much aware is as follows: Rachel wanted to book at Parklane so sent an email with this regard. Her pre cursor was that she was concerned about reviews she had read and that she was very fussy about...

Melbourne, Australia
Reviewed 1 week ago

It is not so great in terms of comfort as the beds are not so good. The Air-con was not working so they arranged a fan for me. It has a bit interesting castle like look from outside. Okay to stay overnight. Having said that, it is easily accessible and has few nice restaurants at walkable distance. Location is peaceful....

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Thank Sach15
Timaru, New Zealand
Reviewed February 12, 2017

This could be a really great place to stay. There is plenty of room and the pool makes the location very inviting. The interior is in need of some serious updates. First of all basic things like checking light bulbs ensuring that they are working would be a great start, then updating the television (even the Veon from the Warehouse...

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Thank Keilisi F
Reviewed February 8, 2017

Service at reception was good. Room smelt musty. No telephone in the room! Cleanliness.... could be better. Construction happening next to Motel!!! Apartments. Woke in the morning and the toilet had a leak. Will not be going there again unless necessary.

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Thank Tina M
Tauranga, New Zealand
Reviewed February 5, 2017 via mobile

My husband and I were impressed with the customer service we received from our first contact by phone to the time we checked out. The staff went above and beyond to help us with any concerns and with helping us sort our public transportation to/from the NFL nines. The hotel manager (Jan) is a true gem!! She is a ray...

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Thank Brandywine31
nz
Reviewed February 3, 2017

The new owners need to act a lot faster to turn their game around, otherwise, it will only make a greater damage to the motel's reputation. We booked this motel as it is close to the ASB Show Ground. Sadly, the place did not deliver the value for money in other aspects apart from location. Hope the new owners get...

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Thank travelearnz
Gold Coast
Reviewed January 7, 2017

Sad to see how run-down this motel has become. Last stayed 2 years ago in the same unit and what a let down. Carpets should have been replaced long ago together with everything else in the unit. Too many things need to be done to list here. Shame to be charged rates for 4 stars when you receive only a...

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Helpful?
Thank DannyD2009
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Good morning Danny Thanks for taking the time to post your review of Parklane Motor Lodge. Having taken over Management in May 2016 we have been committed to improving OVERALL guest experiences. We appreciate that guests may not see the improved plumbing, re-gibbing, electrical, health, safety or R&M improvements but we expect that there would be some aesthetic improvements that...

Whangarei, New Zealand
Reviewed December 4, 2016

Arrived at our room late friday night after travelling down from Whangarei only to be woken Saturday morning at approx.7.45am by builders next door working on a building site (were not advised of major construction site beside this motel). Stayed the following night only to be woken at 11.00pm by a group of losers who thought it would be a...

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Helpful?
Thank annettew1232016
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Afternoon Annettew1232016 Thank you for taking the time to post your review. Whilst I find the "tone" and innuendo of the latter part of your review distasteful - this says more about you than about Parklane Motor Lodge. Out of professional courtesy and with respect to all future guests - I will respond to the accommodation issues you have highlighted....

Singapore, Singapore
Reviewed November 19, 2016

A bit torn between giving this a 3 or a 4 rating but ended up giving it a 4 as the kids loved the massive skylight that allowed them to see the moon, planes etc and it had a spa and a large deck that they could run around on. It almost got a 3 though as it is a...

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Thank tooktheredpill
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Good morning Thanks for taking the time to write up your review. We appreciate that our location is a huge draw card for guests - so thank you for highlighting those local amenities. Our internet provider has been made aware (on several occasions) about the issues guests are experiencing and we hope to have this resolved in the near future....

Maroubra, Australia
Reviewed November 17, 2016 via mobile

We stayed 3 nights with a 2 yo and a 3 yo. While the room is spacious, it is a little outdated and looked old. The penthouse has a glass dome which makes the room very luminous, great for adults, a nightmare to get kids to sleep and not to wake up at 5AM. Also, the penthouses are on second...

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Helpful?
Thank laloute2006
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Morning Thanks for taking the time to post your review. You are quite right - those windows are an adult delight and a parent nightmare. We love the ambiance of those rooms - and they are due for some TLC with the onset of summer. Hope to have you back :-)

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32 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Parklane Motor Lodge

Address: 222 Green Lane West, Epsom 1051, New Zealand
Location: New Zealand > North Island > Auckland Region > Epsom
Price Range: $118 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parklane Motor Lodge 4*
Number of rooms: 38
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Also Known As:
Parklane Hotel Auckland
Parklane Motor Lodge Epsom, Auckland
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Questions & Answers

Questions? Get answers from Parklane Motor Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get rear end rooms rather than the front. They are quieter.”
 of 5 bubbles Sach15, 1 week ago | Read review
“Room by the pool ideal as view on top floors are blocked by construction”
 of 5 bubbles , Feb 8, 2017 | Read review
“The massive skylight, deck and normal size spa were good”
 of 5 bubbles tooktheredpill, Nov 19, 2016 | Read review
“I stayed in room 30 make sure you have heating or blankets and a quiet fridge!”
 of 5 bubbles Whakaue, Jul 28, 2016 | Read review
“get a room away from the road and next door that's been renovated”
 of 5 bubbles trindab, May 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question