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Quality Suites Alexander Inn

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74 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Tokoroa, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights while a family member was having surgery at a nearby hospital. Staff were friendly and accommodating. We booked with flybuys and were given a free upgrade on arrival. Room was warm, comfortable and attractive, We ate at the Indian Restaurant 300m down the road. This motel was everything we needed plus. A great place... More 

Helpful?
Thank 909rhondar
Tauranga, Bay of Plenty, New Zealand
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

Based in Newmarket it's close to shops etc and its in the suburb adjacent to the CBD. It's a bit noisy as the motorway is fairly close by but after a while you do get used to the noise. The one thing that did annoy me was that housekeeping left the widows open so getting back to the room after... More 

Helpful?
Thank krise582
Lillian Z, Front Office Manager at Quality Suites Alexander Inn, responded to this review

Dear Krise, Thank you for taking the time to complete our online survey on your recent visit to our motel. Good to hear that the location to shops and everything you need is close by. We do tend to open the windows for fresh air but maybe not so much in the winter as you mentioned. We do hope to... More 

Auckland Region, New Zealand
Level Contributor
135 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed June 22, 2016

Hotel presents quite well from the outside. Free wifi 1G per day but intermittent service. Double bed was two singles pushed together, so not very comfy for a couple. Nice shower but no bath. Some dispensers empty.

Helpful?
Thank ExperiencedOz
Lillian Z, Front Office Manager at Quality Suites Alexander Inn, responded to this review

Dear Guest, We would like to thank you for taking the time to complete our online survey. We offer free wifi with 1G per Password not per day. When data is no longer available guests are welcome to ask for another password whether it will be everyday or not. The only rooms that have a bath is our Spa suites.... More 

Rotorua, New Zealand
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 21, 2016

My husband and I stayed here for a recent All Blacks v Wales rugby trip to Auckland. This hotel is in a great spot for the rugby. It was only 10 minutes by cab to very near the Stadium entry. (Tip - book your cab well in advance leading on game night anywhere from 2 hours out from kick off)... More 

Helpful?
1 Thank KPwhanau
Lillian Z, Front Office Manager at Quality Suites Alexander Inn, responded to this review

Hello KP whanau, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 18, 2016 via mobile

My room is on the first floor right next to the hotel car park. I could hear and see cars going in/out throughout the night and morning. My bed was made every morning but the same bedsheets were used, same as towels. Air conditioning was sputtering during the night, probably due to the control is located on a different wall,... More 

Helpful?
Thank Poohle
Lillian Z, Front Office Manager at Quality Suites Alexander Inn, responded to this review

Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Suites Alexander Inn. Our car park is on the ground level, directly UNDER the first level. Any car parks you can see eye level would be either the dental clinic next door or the main road where there is public parking.... More 

Dublin, Ireland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Central venue just on the Airport side of the CBD. Free parking and good free wi-fi which a novelty in AKL. Clean and comfy but overpriced , the heater in the bathroom did not work and the shower gel dispenser was empty.

Helpful?
1 Thank MJMJM1963
Lillian Z, Front Office Manager at Quality Suites Alexander Inn, responded to this review

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our hotel we apologise for failing to meet your expectations regarding the shower gel dispensar and the heater in the bathroom not working on your recent visit. I have shared your feedback with all our staff to ensure... More 

New Plymouth, New Zealand
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 11, 2016

A very Central location, helpful staff, off street parking, and comfortable and well appointed rooms tastefully decorated with a very comfortable bed,. The motel was surprisingly quiet considering the area, will stay here again.

Helpful?
Thank D0rzy
Lillian Z, Front Office Manager at Quality Suites Alexander Inn, responded to this review

Hi Dorzy, Thank you for completing our online survey regarding your recent stay with us at Quality Suites Alexander Inn It is always nice to hear such lovely feedback on what you experienced during your stay. I have passed on your wonderful comments to all our staff. We hope to see you again the next time you are in Auckland.... More 

Wellington NZ
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 19, 2016

We had a lovely room at this fairly new motel. Newmarket is a very quiet location but close to town, only 5 mins on the train from downtown Auckland. The room was large with a well equipped kitchen and a very nice bathroom. The bed was comfortable and the reception staff were friendly and very helpful.

Helpful?
Thank Linda F
Lillian Z, Front Office Manager at Quality Suites Alexander Inn, responded to this review

Hello, Thank you for sharing your comments on your recent stay. We thank you for your lovely comments it is always good to pass on lovely feedback to our team and the owners of the motel on how the room is well equipped, the beds being comfortable and the friendly response from our staff We look forward to seeing you... More 

Newcastle, Australia
Level Contributor
200 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed April 21, 2016

Stayed here for 3 nights for business, as the office is not far from here. Check-in is via a keypad safe, if arriving after hours, but the area was well lit and all worked as advised. The room was spacious and clean, with a small kitchenette that had coffee and tea facilities. The bathroom was very clean and well laid... More 

Helpful?
Thank AustraliaOwen
Wellington, New Zealand
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 21, 2016

Our one night stay was well catered for. Facilities were more than adequate for an extended period. A modern, very clean and spacious room. Reception most helpful. Good parking facilities. We were very satisfied with our short stay.

Helpful?
Thank zimbabwe31
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alexander Inn providing modern, comfortable accommodation in Newmarket right in the heart of Auckland's busiest business, cultural, entertainment, medical and educational district. Feel at home with us and enjoy the hospitality provided by our friendly, efficient crew. ... more   less 

Additional Information about Quality Suites Alexander Inn

Address: 21 Alpers Avenue | Auckland, Epsom 1023, New Zealand (Formerly Alexander Inn)
Location: New Zealand > North Island > Auckland Region > Epsom
Price Range: $108 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quality Suites Alexander Inn 4.5*
Number of rooms: 24
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Also Known As:
Quality Suites Alexander Inn Epsom, Auckland
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