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Al Bustan Hotel

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Al Bustan Hotel
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39 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Sheile
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 23, 2016 via mobile

It was one of the best hotels in the middle east and does not need much to regain its place. The rooms are big but average quality and need some revamping, especially the AC. Food is very good and generosity is clearly shown. People are nice and helpful. A wonderful scenery of beirut and you can have a peaceful cup... More 

Helpful?
Thank Elias E
Cortland, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2016

Al Bustan is an older, elegant hotel at the top of the hills in Beit Mery, providing an excellent view of Beirut and the water. Sunsets are unbelievable. Very clean and comfortable, with coffee, tea, pastries in your room. There is a comfortable sitting area for the view below. The onsite restaurant has a great breakfast, and really good wood-fired... More 

Helpful?
Thank DrJMD2014
AlbustanBeirut, Manager at Al Bustan Hotel, responded to this review

Thank you for finding the time to review us, your comments are very much valued. We really appreciate your comments about your experience staying in our rooms and we are happy that you find the setting comfortable. Al Bustan hotel is an old and elegant hotel because we have been in the hospitality business for so many years now. This... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2016 via mobile

Amazing Italian dinner and experience prepared by the professional Italian chef at that restaurant. View is simply the best in Lebanon - From airport till Jounieh .. you can see the biggest piece of Lebanon from a simple window by your side. Perfect hotel ever .

Helpful?
Thank Charbel M
Alec S, Manager at Al Bustan Hotel, responded to this review

Thank you for rating us so high! We hope to host you again. More 

Beirut, Lebanon
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 20, 2016 via mobile

The night shift "manager" is rude and not welcoming at all. It s one of the bad check-in ever made in lebanon, specially that they have most of the time empty occupancy at least they should be much more welcoming

Helpful?
Thank Nam S
Alec S, Manager at Al Bustan Hotel, responded to this review

Thank you for your feedback. We will look further into this and we guarantee that this will never happen again during your second visit. More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 28, 2016 via mobile

A very cosy and clean hotel, old and very well organized, from the balcony I saw a huge part of Lebanon "all Beirut and other places", the greenery is unbelievably beautiful, from there I could be inside the clouds, the only problem that I faced there that they don't have a verity of the vegetarian food, so I had to... More 

Helpful?
Thank Peter-Thabet
Beirut, Lebanon
Level Contributor
337 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed March 12, 2016 via mobile

Il Giardino is the Italian restaurant at al Bustan. With its open kitchen u can see the lovely pastas and pizzas being prepared and on the other side with its open views you can enjoy the view of the sea, the airport and beirut. The food is great and the service is genuine.

Helpful?
Thank Roni T
Beirut, Lebanon
1 review
5 of 5 stars Reviewed September 22, 2015

A wedding dinner for about 65 persons was held on July 18 at the pool area and the garden. The organization was efficient, professional and cost effective. The food was absolutely sublime and the service, impeccable. A venue and a management team to recommened. Thank you.

Helpful?
Thank izzat k
Alec S, Manager at Al Bustan Hotel, responded to this review

Thank you for taking the time to share your positive experience with the readers of this website and for praising the food and service offered. Our staff members take their roles in our industry very seriously and try every day to provide quality customer service that our guests expect. We are happy to hear that everything was of your liking... More 

Ras Al Khaimah, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 19, 2015

We recently had our wedding at Al Bustan, with many international guests coming from abroad to stay in the hotel. When we first arrived to view the venue, we fell in love with the historic classy decor of the hotel and of course the amazing view! There were some hiccups while initially organizing the wedding, especially with the presentation and... More 

Helpful?
3 Thank xtinaindubai
Alec S, Manager at Al Bustan Hotel, responded to this review

Firstly, let us congratulate you on your wedding. We are glad to hear your feedback and are honored that you chose us to host this beautiful occasion and are pleased that we managed to take care of any challenges during the initial organization of the wedding. It’s great to read that you and your guests enjoyed your stay with us... More 

Beirut
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 12, 2015

Our stay at this hotel was pretty depressing. There are constant reminders of how great this hotel once was, and indeed, it thrives on the glory of its past. I think its original owner would roll in his grave if he sees what his majestic hotel has become. The rooms are furnished as they were in the 1950s, only without... More 

Helpful?
Thank Nidal D
Alec S, Manager at Al Bustan Hotel, responded to this review

Greetings from Al Bustan Hotel! Please allow me this opportunity to thank you for the comments you left, We sincerely regret we came short of our goal in this instance and we assure you that our management associates and staff are always working on delivering the best service in order to maintain high quality standard facilities and satisfaction of our... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2015

We had a wonderful time in Lebanon, an amazing country with so much history, so many beautiful places to visit and lots to do despite all the chaos. All was made better by staying at Al Bustan hotel in Beit Meri in the mountains with beautiful surroundings and gardens, it is a luxuriously comfortable and traditional Lebanese hotel. It offered... More 

Helpful?
1 Thank FJundi
Alec S, Manager at Al Bustan Hotel, responded to this review

Dear Mr. Jundi, We thank you for taking the time to share your experience with other travelers, It’s pleasing that you mentioned the beautiful location and gardens of our hotel and it's also nice to see that you appreciated the fresh breakfast offered, We have recently undertaken a complete revamp of our breakfast buffet with focus on quality & selection... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hotel Al Bustan is superbly located, with breathtaking views over Beirut and the Mediterranean, exclusive, secure and beautifully furnished. 15 km from the airport and the commercial district, the hotel offers tranquility above the bustle and traffic of the city below. An independent, family owned hotel, it offers the luxury of space, good taste, attention to detail and personal service with up-to-date technology and modern facilities. The hotel houses an Art collection, comprising paintings by local and international artists, as well as antiquities. The hotel also hosts the Al Bustan International Festival of Music and the Arts which takes place yearly during five weeks in February and March in the hotel's own Auditorium. Just a few minutes walk from the hotel there is an ancient archaeological site with Roman ruins, ancient thermal baths and Byzantine mosaics. ... more   less 

Additional Information about Al Bustan Hotel

Address: Beit Mery 11072150, Lebanon
Location: Lebanon > Mount Lebanon Governorate > Beit Mery
Price Range: $218 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Al Bustan Hotel 5*
Number of rooms: 117
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Also Known As:
Al Bustan
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