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Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
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614 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Auckland Ellerslie
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Showing 584: English reviews
Wellington, Wellington, New Zealand
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 18, 2016

The rooms are small and could do with a bit more facilities, such as a microwave. For what it is though, it's pretty good. The furnishings feel new and the place is clean and tidy. Heating works well, which was appreciated on a cold wintry evening. Bathroom is small but perfectly functional and also seemed new.

Helpful?
1 Thank Michael W
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Michael W, We are glad to hear that you enjoyed your stay with us. Having a microwave or any cooking facility in the rooms requires a bit more work with the consents and overall lay out of the rooms however we will certainly consider your feedback when we start planning the next refurb in the future. Thank you again... More 

Rotorua, New Zealand
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 14, 2016

Stayed at the Ibis in early June. Rooms are interesting with the bathroom "pod" type things. Its not great to access as there is a large lip / small step into them. Rooms are tiny for 2 and a couple of bags. Maybe an upgrade to a better room will sort this. Access is very easy from the motorway, but... More 

Helpful?
Thank Lee-Ann M
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Lee-Ann M, Thanks for your review for Ibis Auckland Ellerslie. We have noted your comments about car parking charges and Matariki event and we shall certainly look into to provide a better experience next time. Novotel rooms are bigger in size compared to Ibis and also offer more amenities so please do not hesitate to discuss your options with... More 

Taupo, New Zealand
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 6, 2016

Have stayed at this hotel a few times now and our last stay due to a visit to GABS festival was the best so far. Easy friendly check in. Room was ok, fit for purpose although small but clean and tidy. Location to the events center was perfect but it was also easy to get in and out of town.... More 

Helpful?
Thank kel k
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear kel k, Glad to hear that you enjoyed your stay. We have advised our teams to look at all the bathroom doors to ensure they are closing properly. Thanks again for your review and hope to see you again next year. Kind regards, Prasheel Churi More 

New Plymouth, New Zealand
Level Contributor
18 reviews
5 hotel reviews
3 of 5 stars Reviewed July 6, 2016

I booked at Ellerslie Ibis because it has free parking and the rates are lower than the adjacent Novotel though guests can use the Novotel's facilities. Unfortunately two fundamental "101 rules for hoteliers" were broken!. 1.The air conditioning was so noisey sleep was impossible (even on the lowest setting) and 2. the fridge was so old that it clattered like... More 

Helpful?
Thank ArchitectNick2014
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear ArchitectNick2014, Thanks for your recent review for Ibis Auckland Ellerslie and I am sorry that your experience did not meet your expectations. We have recently upgraded the fan coil motors for all the air-conditioning units in the hotel and it is disappointing to hear that your room's AC was not quiet. I shall get our Housekeeping team to keep... More 

Taranaki
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 28, 2016

We have stayed there on several occasions and always find it a comfortable place to be with a group. Rooms are clean and comfortable facilities are more than adequate. Meals for the conference were excellent. I would however not recommend it for casual dining as this was way less attractive than you would find elsewhere. Reception staff were lovely but... More 

Helpful?
Thank Tarananki
Melbourne, Victoria, Australia
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed June 27, 2016

I have stayed at the Ibis a number of years now, and still things still don't get any better. No Drinks or food in the Mini Bar. The price for a simple continental breakfast is ridiculous. And the Credit Card surcharge is un warranted. How can a big chain Hotel these days ask for a surcharge is beyond me. Will... More 

Helpful?
Thank Brad T
Masterton, New Zealand
1 review
4 of 5 stars Reviewed June 15, 2016

Very enjoyable welcome, (partly because the staff were in All Black mode). To be honest this trip I did little more than arrive, have one drink, and sleep and go - but another very satisfactory trip. Although not 'downtown' - access to/from Eden Park very easy with public transport.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Rotene
Auckland Region, New Zealand
Level Contributor
70 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 10, 2016

I found the room was quite small however in good condition, bathroom was small but had all you needed plus a good size shower. Beds were comfortable, aircondtioning worked well the room was nicely carpeted. I would have rated this hotel as good and not only average if the check out had been better. I found the process of checkout... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jeanne86
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Jeanne86, Thank you for your review. We are glad to hear that you liked the condition of the room, facilities in the room and the air conditioning. We are sorry to hear that your check out experience was not as good as the rest of things. Be assured we shall discuss it with our team to prevent future occurrences.... More 

Christchurch, New Zealand
1 review
2 of 5 stars Reviewed June 6, 2016

Booked online and was directed to SA websites or in French? Hotel was good and good location. Car parking was extra small and very tight. Car parking cost extra which I was unaware of until I came to leave. Rooms on ground floor (odd numbers) face into a outdoor drinking area and there were people outside the single glazed windows... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank mattfW3548XH
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear mattfW3548XH, I am sorry to hear about your experience to get to the hotel. We would certainly review and contact the GPS providers/hosts to find out if there is any update of address required from us. I have also noted your comments regarding the rooms on ground level and see what can be done. We have staff on site... More 

Cambridge, New Zealand
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed June 3, 2016

Always stay at Accor hotels now. Tomorrow off to Beijing, where am I staying Accor! Same quality and excellent service every time. Room clean, always get my high level floor, free wifi and a free drink!

Review collected in partnership with Accorhotels.com

Helpful?
Thank Paul_S898
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Paul_S898, Thanks for your awesome review. I hope you are our Le Club member enjoying the benefits of being Loyal to us :) Let me know if I can be of any help in the future. My contact is h3060-fo01@accor.com Warm regards, Prasheel Churi More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Location: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: $77 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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