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Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
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614 Reviews from our TripAdvisor Community

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Showing 584: English reviews
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Where do we start. Firstly a language issue at the front desk with no clear instructions for our stay or what to do with our car given that all the parks were full. Didn't mention that the ticket for the barrier only lasted 30 mins causing a real issue trying to get out! Muddled service over till in bar on... More 

Helpful?
Thank Raylene P
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent customer service specially at the reception. Make sure you book the taxi via the reception as they got discounted taxi service. Just $35 to the air port. If not they will charge 55 to 60 if you go by the meter.If you are using google maps to find the place you will get mislead by the direction. You can... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Nalin20162016
Whangarei, New Zealand
Level Contributor
81 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There has been a big improvement in customer service(Not that I've found them bad before,just that they were exceptionally good this time) The front desk staff were very genuinely welcoming and helpful. Other staff encountered in hallways etc-all greeted you with a smile and pleasantries. My room was comfortable and clean. I enjoyed a great nights sleep. The buffet meal... More 

Helpful?
1 Thank cynthia k
Sydney, Australia
Level Contributor
61 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this property a few times. With each visit, the most obvious thing is how the staff continues to improve its service to improve guests experience. Check in was very quick, my room key was ready. Staff was very friendly. Even though there's not much the management can do with regards to the room itself, it's the... More 

Helpful?
Thank Dan D
Timaru
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The room is clean it is a bit small and lacks a bit of functionality with no space for big bags. Requested a quiet room which was Ok. Staff pleasant and attentive apart from one long wait in the evening during my meal. This could be due to dining alone. Meals were good with excellent steaks well cooked to my... More 

Helpful?
Thank nzfargo
Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the desk staff, bar and restaurant and housekeeping staff, this is a well trained and courteous group. Nothing we asked for was too much trouble. Room was a little tight for twin share as we both had large suitcases and accumulated additional stuff as our week progressed- but we managed. Stayed at the IBIS because we were attending a... More 

Helpful?
Thank Lynette P
New Plymouth, New Zealand
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very central location, the accommodation is comfortable and tidy, but no frills or extras, the hotel is attached to the Novotel where I have previously stayed and is more expensive but the décor is more modern. The staff are very friendly and helpful throughout the entire property. The Acacia Bar is well worth a visit if you are looking... More 

Helpful?
Thank D0rzy
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear D0rzy, Thanks for your recent review for Ibis Auckland Ellerslie. Our proximity to the motorways is definitely a plus and it is always great to hear positive feedback regarding the staff and the service they offer. Looking forward to host you again in near future. Kind regards, Prasheel Churi More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 25, 2016

Lucky me! I got an upgrade to the Novotel part of the building. So this review is not really to the Ibis, as I didn't stay there. Novotel was good, tidy spacious and perfect for a quiet night. Reception staff was very nice and efficient and helped me with a couple of things I needed. Thanks to you all.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Estudillo
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Estudillo, We are glad to hear that you enjoyed your stay in our hotels and the service offered by our team. Thanks for choosing us and looking forward to host your again in near future. Kind regards, Prasheel Churi More 

Greater Sydney, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 19, 2016

Booked a ibis king size business room. The view was good, staff friendly, and restaurant meal was good. Parking could be a challenge. Bathroom layout good, being linked to Novotel gives it a boost with out overspending.

Helpful?
Thank Andrew H
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Andrew H, Thanks for your recent review for Ibis Auckland Ellerslie. Glad to hear that you enjoyed your dining experience and the service offered by our team. We are always happy to assist with the car parking if you are unable to find a park, just shout out to one of the friendly reception or concierge staff. They would... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Location: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: $78 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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