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Ibis Auckland Ellerslie

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Ibis Auckland Ellerslie
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609 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Auckland, Auckland, New Zealand
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

I attended a business dinner here earlier in the week and the meal service was appallingly slow and so disappointing when the food actually arrived it was so salty and many people at our table could not even eat their food due to the saltiness. I understand the actual rooms are very nice so if you are staying here my... More 

Helpful?
Thank 803ballerina
Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

From the desk staff, bar and restaurant and housekeeping staff, this is a well trained and courteous group. Nothing we asked for was too much trouble. Room was a little tight for twin share as we both had large suitcases and accumulated additional stuff as our week progressed- but we managed. Stayed at the IBIS because we were attending a... More 

Helpful?
Thank Lynette P
New Plymouth, New Zealand
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very central location, the accommodation is comfortable and tidy, but no frills or extras, the hotel is attached to the Novotel where I have previously stayed and is more expensive but the décor is more modern. The staff are very friendly and helpful throughout the entire property. The Acacia Bar is well worth a visit if you are looking... More 

Helpful?
Thank D0rzy
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear D0rzy, Thanks for your recent review for Ibis Auckland Ellerslie. Our proximity to the motorways is definitely a plus and it is always great to hear positive feedback regarding the staff and the service they offer. Looking forward to host you again in near future. Kind regards, Prasheel Churi More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lucky me! I got an upgrade to the Novotel part of the building. So this review is not really to the Ibis, as I didn't stay there. Novotel was good, tidy spacious and perfect for a quiet night. Reception staff was very nice and efficient and helped me with a couple of things I needed. Thanks to you all.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Estudillo
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Estudillo, We are glad to hear that you enjoyed your stay in our hotels and the service offered by our team. Thanks for choosing us and looking forward to host your again in near future. Kind regards, Prasheel Churi More 

Greater Sydney, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a ibis king size business room. The view was good, staff friendly, and restaurant meal was good. Parking could be a challenge. Bathroom layout good, being linked to Novotel gives it a boost with out overspending.

Helpful?
Thank Andrew H
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Andrew H, Thanks for your recent review for Ibis Auckland Ellerslie. Glad to hear that you enjoyed your dining experience and the service offered by our team. We are always happy to assist with the car parking if you are unable to find a park, just shout out to one of the friendly reception or concierge staff. They would... More 

Wellington, Wellington, New Zealand
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are small and could do with a bit more facilities, such as a microwave. For what it is though, it's pretty good. The furnishings feel new and the place is clean and tidy. Heating works well, which was appreciated on a cold wintry evening. Bathroom is small but perfectly functional and also seemed new.

Helpful?
1 Thank Michael W
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Michael W, We are glad to hear that you enjoyed your stay with us. Having a microwave or any cooking facility in the rooms requires a bit more work with the consents and overall lay out of the rooms however we will certainly consider your feedback when we start planning the next refurb in the future. Thank you again... More 

Rotorua, New Zealand
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at the Ibis in early June. Rooms are interesting with the bathroom "pod" type things. Its not great to access as there is a large lip / small step into them. Rooms are tiny for 2 and a couple of bags. Maybe an upgrade to a better room will sort this. Access is very easy from the motorway, but... More 

Helpful?
Thank Lee-Ann M
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear Lee-Ann M, Thanks for your review for Ibis Auckland Ellerslie. We have noted your comments about car parking charges and Matariki event and we shall certainly look into to provide a better experience next time. Novotel rooms are bigger in size compared to Ibis and also offer more amenities so please do not hesitate to discuss your options with... More 

Taupo, New Zealand
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Have stayed at this hotel a few times now and our last stay due to a visit to GABS festival was the best so far. Easy friendly check in. Room was ok, fit for purpose although small but clean and tidy. Location to the events center was perfect but it was also easy to get in and out of town.... More 

Helpful?
Thank kel k
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear kel k, Glad to hear that you enjoyed your stay. We have advised our teams to look at all the bathroom doors to ensure they are closing properly. Thanks again for your review and hope to see you again next year. Kind regards, Prasheel Churi More 

New Plymouth, New Zealand
Level Contributor
17 reviews
5 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I booked at Ellerslie Ibis because it has free parking and the rates are lower than the adjacent Novotel though guests can use the Novotel's facilities. Unfortunately two fundamental "101 rules for hoteliers" were broken!. 1.The air conditioning was so noisey sleep was impossible (even on the lowest setting) and 2. the fridge was so old that it clattered like... More 

Helpful?
Thank ArchitectNick2014
Prasheel C, Front Office Manager at Ibis Auckland Ellerslie, responded to this review

Dear ArchitectNick2014, Thanks for your recent review for Ibis Auckland Ellerslie and I am sorry that your experience did not meet your expectations. We have recently upgraded the fan coil motors for all the air-conditioning units in the hotel and it is disappointing to hear that your room's AC was not quiet. I shall get our Housekeeping team to keep... More 

Taranaki
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed there on several occasions and always find it a comfortable place to be with a group. Rooms are clean and comfortable facilities are more than adequate. Meals for the conference were excellent. I would however not recommend it for casual dining as this was way less attractive than you would find elsewhere. Reception staff were lovely but... More 

Helpful?
Thank Tarananki
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 

Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East, Ellerslie 1051, New Zealand
Location: New Zealand > North Island > Auckland Region > Ellerslie
Price Range: $79 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
Number of rooms: 100
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie
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