Quinta Real Huatulco
Paseo Benito Juarez Lote 2, Tangolunda, Huatulco 70989 Mexico
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About
#2 of 7 hotels in Tangolunda
Location
4.8
Cleanliness
4.5
Service
4.5
Value
4.3
Travelers' Choice
Huatulco is located in the State of Oaxaca, almost 104 km east of Puerto Escondido and 30 minutes, by plane, away from the capital of the State. The hotel is located at the top of a hill with view to the Bahía de Tangolunda, surrounded by an infinite ocean, lush vegetation and a deep blue sky which makes it an ideal shelter for true relaxation and romance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Restaurant
Breakfast available
Poolside bar
Airport transportation
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Room service
Safe
Sofa
Telephone
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Spanish
Location
73Somewhat walkable
Grade: 73 out of 100
12Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
Paseo Benito Juarez Lote 2, Tangolunda, Huatulco 70989 Mexico
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We loved Quinta Real Huatulco! The location is perfect, and the staff is wonderfully helpful, particularly Lisette and Jairo. Thank you for you help and for making this a wonderful stay for us both! We can't wait to return.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from , Dueño at Quinta Real Huatulco
Responded 1 week ago
Dear Guest We very much appreciate your comments derived from your stay at Quinta Real Huatulco. For all the Staff of the Hotel Quinta Real Huatulco, it is extremely important that our guests enjoy a pleasant stay, creating unique experiences and with the facilities to ensure excellence. We appreciate your preference will be a pleasure to serve you again We look forward to seeing you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MarianoR817 wrote a review Jun 2023
Bolzano, Trentino-Alto Adige, Italy2 contributions3 helpful votes
Amazing location, beautiful hotel with a unique design. Great food. Everybody was extremely welcoming. We came here with our 7 month girl and they went above and beyond to make us feel comfortable and have a great time with her. It's a more relaxed environment than hotels around the area, great to really recharge. We will repeat for sure, maybe it will become a regular every year.
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Review collected in partnership with this hotel
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mariely Espinoza Parra, Director General at Quinta Real Huatulco
Responded Jun 25, 2023
Dear guest: First of all, we thank you for having answered the evaluation after your stay at Quinta Real Huatulco. We hope that you will give us the opportunity to return to stay with us. With great pleasure!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was probably amazing 20 years ago but now it is in dire need of an update (painting/landscaping/room refurbishment, etc). The a/c was a real problem for our entire visit. Despite multiple complaints and manager intervention, it was never resolved. They did offer us free breakfast to attempt to compensate, but the lack of a/c made it really hard to sleep at night. The temp did not go down to more than 26C degrees at any point, even in a second room that they offered us for sleeping!! Considering the humidity and heat in the area, good a/c is a necessity. I also felt that the hotel was understaffed. Everyone who works there is very nice and tries to do their best, but they need more people. The location on the beach is perfect and the views are gorgeous, so I gave it a 4/5. But this is not a 5 star resort, not even close.…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Mariely Espinoza Parra, Director General at Quinta Real Huatulco
Responded Jun 11, 2023
Dear guest: First of all, we thank you for having answered the evaluation after your stay at Quinta Real Huatulco. We inform you that we will work so that this inconvenience does not happen again. We hope that you will give us the opportunity to return to stay with us and verify that your comments are really important to us. With great pleasure! Quinta Real Huatulco Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In short, if ourA/C had worked properly and the hotel chain hadn’t tried to essentially change our room rate through manipulating the exchange rate then, we would have given this property a 5 star. I have travelled all over the world for over three decades and know the trick of Maintenance pretending (or ignorant even though the reception informed us) to address air conditioning issues to placate guests when Corporate has set limits on the temperature regulation in order to save money. All this does is waste time waiting for people to respond and disturb us (multiple times) late in the evening when all we want to do is relax. In the end, we did not sleep as well since we were warm and the fan had also stopped working. Next, Corporate has also dictated a prescribed exchange rate that essentially increased our agreed upon room price. The local hotel manager adjusted our rate after I complained and I felt the local staff really tried to make amends and please us. The architecture and views from this place are gorgeous and real “eye candy” The food in the restaurant was very good and the drinks at the pool were excellent. The beach and hotel grounds are really pretty and the hotel’s location on the bay was great. We would consider staying here again if we return to the area.…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have stayed in many Quinta Real hotels over the years in different parts of Mexico . All are situated in amazing locations and all are first class hotels . We travelled to Huatulco last month and spent the night in Quinta Real there . We arrived before check in time but reception was kind enough to let us into our room early . All the staff are wonderfully kind and helpful . Our room was super , high up ,as Quinta Real is up on a hilltop with a view of the ocean . We had a large terrace in our room with a great hammock , just lovely . The room provides you with everything you could possibly need . Breakfast was delicious with a large plate of a variety of fruits ,honey and yoghurt , great juices and eggs ... The pool area is wonderful where you can look over the ocean .. There are private steps leading to the sea for the guests of the hotel . There is a cute little bar perched up high in front of the hotel where one can have a drink and admire the sunset . we thank the staff for making our visit so enjoyable and hopefully we will be able to return one day !…
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mariely Espinoza Parra, Director General at Quinta Real Huatulco
Responded May 14, 2023
Dear Guest We very much appreciate your comments derived from your stay at Quinta Real Huatulco. For all the Staff of the Hotel Quinta Real Huatulco, it is extremely important that our guests enjoy a pleasant stay, creating unique experiences and with the facilities to ensure excellence. We appreciate your preference will be a pleasure to serve you again We look forward to seeing you soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great views, clean and beautiful rooms and grounds. The staff was very friendly and helpful. We had a great experience from check in to check out. I would definitely recommend this hotel to anyone who wants a quite, relaxing time in Mexico.
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Review collected in partnership with this hotel
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mariely Espinoza Parra, Director General at Quinta Real Huatulco
Responded Apr 7, 2023
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Quinta Real Huatulco. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. ¡With great pleasure!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was our third trip to Huatulco but our first time staying at the Quinta Real. It was a special occasion, so I wanted to book something memorable with which to surprise my partner. After seeing photos of the Presidential Suite, I was sold. I booked directly with the hotel (this suite cannot be booked online), and I pre-arranged airport transportation, a floral arrangement for the suite, and our first night’s dinner reservation. I always received prompt and courteous responses from Griselda, the head concierge. Our flight landed around 3:30 p.m., and after picking up our bags and clearing customs, we went outside to find a driver holding a sign with our names on it. I have to admit, I was disappointed that it was not a uniformed driver in a hotel-branded vehicle or luxury SUV. The driver was dressed casually, and the vehicle was a generic white van. We were not offered cold towels or bottled water either. Upon our arrival at the hotel, however, things improved. We were greeted warmly, our bags were taken away, and we were seated at the main desk to sign the necessary paperwork. Griselda checked us in, and she was very clear and efficient (with very good English, too). We were given cold towels to refresh, and we were served little dishes of the hotel’s signature ice cream--delicious! Once the formalities were taken care of, we were escorted to our suite. Stepping out onto the restaurant’s terrace for that first sweeping view of Tangolunda Bay is a jaw-dropping moment. The hotel enjoys the absolute best location on the bay, bar-none. We made our way down a couple flights of stairs to our suite, and again our jaws dropped when we entered and saw the soaring two-story living area with the same expansive views across the bay. It looked just like it did in photos, even if I was a little disappointed to note that there wasn’t much in the way of “décor” in the suite. There were few wall hangings/pictures, no throw cushions, and few plants. For a Presidential Suite, the décor should definitely be more elevated. We were shown the two bedrooms (one upstairs, and one directly below, just a few steps from the generously sized infinity-edge private pool), and while we settled in our luggage was promptly delivered. In the bedroom there was a charming welcome amenity of a platter of fruit and nuts along with a note from the manager. The flowers I had pre-ordered were on the coffee table, but the arrangement wasn’t quite the “tropical” aesthetic I was hoping for (it was something more like a banquet table centerpiece). The closets were large with lots of hangers and room to store suitcases, but the room itself was short on drawer space (just two empty drawers below the mini bar cabinet). The nightstands are concrete, so there are no drawers to store books or glasses. The bathroom was a reasonable size, but with only one sink, and again no drawer or shelf space to tuck toiletries out of the way. We liked the “bathhouse” vibe created by the white-curtained shower and water closet, but the whirlpool tub has seen better days and needs replacing. There was a little glass case stocked with various amenities (toothbrush, razor, toothpaste, cotton balls and swabs, etc.), and we were impressed by the Ferragamo “Convivio” toiletries. (In fact, I just ordered the perfume upon our return home!) The bedrooms in the Presidential Suite are the same as the “Grand Class” rooms: essentially a junior suite with a seating area and small dining table on one level, and the bedroom one step down, opposite a wall of sliding doors leading to a patio or balcony (upstairs). The suite also has a half bath (missing a soap dish) and a wet bar. The wet bar area could use a remodel. The sink needs replacing, and the bar fridge should be built into the cabinetry instead of sitting on top of the counter (rather unsightly). There was no ice bucket, wine glasses, or champagne flutes in the room either – we had to call and ask for some. The suite is indeed glorious, and we loved just relaxing there, but it could use some attention, as other reviewers have pointed out: a fresh coat of paint on the walls and pool loungers and new upholstery on the chairs would go a long way. During the week we just lounged around our private pool or under a palapa at the beach. With only 28 rooms, the hotel was very serene. In contrast to the crowded all-inclusive resorts down the beach, we never had to worry about finding space by the pool or a spot on the beach, and there was no intrusive music at the pool or annoying “animacion team” leading silly games. It was a week of total decompression. There are some drawbacks that come with a smaller resort like this, however. The most significant was spotty service. Sometimes there would be someone at the beach club to grab chairs and towels for us, but most times I had to wait or call the front desk to ask them to send someone down. Meal service also took a long time; a few times we had to actually get up from the table to find a waiter to take our order or bring us our bill. The worst example of this was on our last night, when we planned to have a special dinner at Las Cupulas. We arrived at 7:30 p.m. but there was no table for two set up, so we told the waiter we would go to the Sky Bar and have some cocktails and come back a little later. We returned at 8:00 p.m., but no one was there to seat us. We just sat at a table…and waited. After 15 minutes my partner got up and found one of the two waiters working. He brought us menus and took our drink orders. By 8:40 pm. we still had not received our drinks nor had we placed our meal order. There was a table of eight beside us who had just received their food, a table of two on the other side of us trying to get their bill, and a table of six that had just arrived and was seated at a special table by the fountain, surrounded by lanterns and candles. They seemed to be getting all of the attention. Frustrated at the lack of service—especially given that we were paying a lot of money to stay in their best suite—we just got up and left. I’ve never had to do that at any restaurant in any hotel where I’ve stayed anywhere in the world. It was a very disappointing way to spend our last night. The next day, while having lunch by the main pool, we were visited by two different managers to apologize for our experience at Las Cupulas. They were exceedingly kind and solicitous, even insisting on taking care of our lunch bill as compensation, a gesture that completely erased the bad memories from the night before, and one that ensured we would want to plan a return trip. Is there room for improvement? Absolutely. I would like to see the lobby spruced up a bit: move the ATM to a more discreet location, remove clutter from the front desk, add more plants and large floral arrangements, and open the gift shop every day for a few hours. They should remove the televisions and pool table from the restaurant, as they really detract from the overall ambiance. The other restaurant area (right now just filled with couches and chairs and totally unused) should be furnished as a proper bar/lounge, or even a more casual café. They need to hire additional staff and provide opportunities for them to learn more English (communication was much more challenging here than it is in Cancun, Puerto Vallarta, Los Cabos, or Mexico City). There should be more regular service at the beach club—perhaps a flag system for guests to indicate when they would like to order something. And they should return to offering turn-down service in the evenings. Despite these constructive criticisms, the bottom line is that the Quinta Real is a very special place in a relatively under-discovered part of Mexico. It’s the kind of quiet, dignified, intimate resort that is increasingly difficult to find. The architecture is stunning, the location is extraordinary, and the small but hardworking staff genuinely do care about their guests. Ultimately, we left having achieved a state of total relaxation, and that is priceless. We are already planning to return next year. …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Mariely Espinoza Parra, Director General at Quinta Real Huatulco
Responded Mar 29, 2023
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Quinta Real Huatulco. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. We will take immediate action at every point you mention and in which we have not achieved your maximum satisfaction. ¡With great pleasure!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotl only has 28 rooms, each room is in an individual building and the property grounds them selves are stunning. The property is on the top of a hill overlooking Tangalunda bay . The beach club and pool are down at sea level, so access to this and to the private beach area involves a 10 minute walk, quite steep (a shuttle is available). We loved all of the birds on the grounds. Our original room (itself not cheap) was probably the worst on the property, facing only the road. When we upgraded (at extra cost), then room was much better. Be aware this property is expensive. That is to be expected for a hotel with 28 rooms - but you do get total peace and quiet which is very relaxing. If that is important to you and you are prepared to pay for it, then this hotel should suit you.…
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our brunch with our friends was amazing. We each selected a different dish and everyone enjoyed the presentation, the food and the attentive service. The mole had such flavor. What a beautiful view from the restaurant. We sat inside as it was a windy day but could still enjoy the panorama of Tangolunda bay through the wrap around glass windows. Definitely recommend!
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If you want great food and service, really nice rooms and amazing views and the quiet end of the beach then this is the place. It's on a steep hill (there is free shuttle service provided) but we enjoyed the walks.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Mariely Espinoza Parra, Director General at Quinta Real Huatulco
Responded Mar 19, 2023
Dear guest: First of all, we appreciate having answered the evaluation after your stay at Quinta Real Huatulco. Our mission is to create memorable experiences, so your time and comments are valuable to us, as they will always help us to be better every day. ¡With great pleasure!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Tangolunda area.
PRICE RANGE
$146 - $298 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quinta real huatulco hotel huatulco, quinta real hotel huatulco, huatulco quinta real hotel, hotel quinta real huatulco
LOCATION
MexicoSouthern MexicoOaxacaHuatulcoTangolunda
NUMBER OF ROOMS
27
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Claim Your ListingQUINTA REAL HUATULCO - Updated 2023 Prices & Hotel Reviews (Tangolunda, Mexico)
Frequently Asked Questions about Quinta Real Huatulco
Which popular attractions are close to Quinta Real Huatulco?
Nearby attractions include Europa Galeria De Arte (0.1 miles) and Conejos Bay (0.09 miles).
What are some of the property amenities at Quinta Real Huatulco?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Quinta Real Huatulco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Quinta Real Huatulco?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Quinta Real Huatulco?
Conveniently located restaurants include Viena Huatulco, Alebrijes, and Don Porfirio Lobster and Steak House.
Are there opportunities to exercise at Quinta Real Huatulco?
Yes, guests have access to a pool and a fitness center during their stay.
Does Quinta Real Huatulco have airport transportation?
Yes, Quinta Real Huatulco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Quinta Real Huatulco located near the city center?
Yes, it is 0.4 miles away from the center of Tangolunda.
Are any cleaning services offered at Quinta Real Huatulco?
Yes, dry cleaning and laundry service are offered to guests.
Does Quinta Real Huatulco offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.