Dreams Huatulco Resort & Spa
Blvd. Benito Juarez 4 Bahia de Tangolunda, Tangolunda, Huatulco 70989 Mexico
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$360
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$360
Free cancellation until 07/09/22
Reserve now, pay at stay
$398
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Pool & Beach (1209)
Room & Suite (689)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dreams Huatulco Resort & Spa
Updated 08/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 4 in Tangolunda
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
GreenLeaders Platinum level
Nestled along the sparkling, Pacific coastline of Mexico, only 25 minutes from Huatulco International Airport, a tropical paradise awaits at our family-friendly, all-inclusive resort. Surrounded by lush jungle, soaring mountains, dazzling coral reefs, golden beaches, the sapphire waters of the Tangolunda Bay, you will bask in luxurious accommodations and pristine oceanfront views Dreams Huatulco Resort & Spa is committed to redefining and elevating the all-inclusive experience. With Unlimited-Luxury® everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. Dreams Huatulco provides the ultimate backdrop for unparalleled pampering, family fun, and lasting memories
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Babysitting
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Rooftop bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Strollers
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Head massage
Makeup services
Manicure
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Flatscreen TV
On-demand movies
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
Spanish
Location
Full view
Contact
Blvd. Benito Juarez 4 Bahia de Tangolunda, Tangolunda, Huatulco 70989 Mexico
Name/address in local language
Getting there
Rental CarsSee all Tangolunda rental cars
5913Reviews521Q+A100Room tips
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Most Recent
We booked a 7-day stay at this hotel two months in advance. We expected a way better quality in their service and their food. First of all, the main buffet was very limited in food, the taste and quality of food was very disappointing, the had very limited selection of food for small kids; we never struggled for food choices for our kid and this time we had a hard time with the limited selection. Pool: They don't allow food in the pool area, REALLY??? I never experienced this in the past at any beach resort ( I am comparing my past experience to Riu Palace, Pueblo Bonito, Hyatt Ziva, Iberostar, and Majestic). This is very disappointing since it's very inconvenient to get out of the water, leave the pool area, and go to a restaurant to get food. Location: the location was perfect and about 20 mins from the airport. Room: we had a partial ocean view room with two double beds. The beds and pillows are very uncomfortable. By the way, our room was missing a smoke detector. Overall hotel condition: the property grounds are nice and clean. I did noticed some loose and broken floor tiles throughout the hotel in the hallways areas, in some cases with sharp edges that can be a safety hazard since lots of guests are walking in the sandals. I also noticed roof leaks in the hallways and loose hand railing facing the ocean on the 5th floor (huge safety concern). Get this fixed ASAP... Customer service: I think there is some room for improvement in this area. …
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Date of stay: June 2022
2 Helpful votes
Helpful
This hotel needs a lot of TLC and leadership training for their management staff. My mom arranged a family vacation for 52 people for my dads big 60th birthday. Unfortunately it was nothing like what we expected. My entire family was disappointed. My mom worked and family worked so hard to put this vacation together and make it special for my dad. My mom was working with a coordinator by the name of Eulices which failed her miserably and flaked on my mom. To leave major details out and make this short, my mom was only able to successfully reach Eulices twice before the big event to strategize and coordinate event details. When we got there the coordinator had nothing prepared, and the day of was nothing but a nightmare and disaster, nothing was accounted for or booked in time and the the event was a fail. But of course Eulices still charged us for the entire event beforehand, even while knowing he had nothing coordinated. The restaurants food is not great, their and rules, procedures are contradicting and so controversial. Men are not allowed to wear certain clothing and will deny service if not properly dressed to code. One of their restaurants in particular, Portofino, requires men to wear dress pants, dress shirts and dress shoes. And a mask is required on excursions during different points of the excursion and sometimes some staff require it while going into the resorts cafe, restaurants, and shop. Service is also very slow and it really just depends on the staff that waits on your table, some are great, but it's a hit or miss. We tended to tip a group of waiters everyday a large amount to tend to our large group seemed to be the trick same for restaurants. Pools are also not very clean, as well as public restrooms. Hotel is very outdated, rooms are not that great, and they did not allow for check in till 3pm so all our baggage was left for public to see and have access to since it was left at the entrance, we arrived to the hotel at 10am, so we had to wait a long time. Not to mention all exclusive didn't kick in till 12:30pm. All in all i would advise to spare yourself money and time and visit another local hotel, I would not trust their sister hotels either.…
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Rooms are very outdated, and not the cleanest
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Helpful
Dreams Hotel Resort and Spa is the best place to visit!! I have celiac disease and they did an amazing job at making sure what I was eating was safe. For breakfast the restaurant manager Roqellu Valle and his chef, Jesús Luna did an amazing job at accommodating for me!! Julio who is also a manager went above and beyond for my family and I as well. Overall this place is amazing!!
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Date of stay: June 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Dreams Huatulco, Ventas at Dreams Huatulco Resort & Spa
Responded 4 days ago
Dear Ashley, first of all, we want you to know that we are really happy that you had such an excellent holiday with us and thank you for sharing your experience in Dreams Huatulco Resort & Spa. As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words and at the same time proud of the performance of our professional food and beverage team who managed to provide you with a safe and comfortable vacation. We will pass your comments to them. We would like to express our gratitude once again for your wonderful feedback and hope to have the honour of serving you again soon. Regards. Adrián Bohorquez eConcierge Dreams Huatulco Resort & Spa.
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+1
This hotel is so out dated and needs remodeling, ASAP. The amount of money I paid to stay 7 days was ridiculous for the horrible condition this hotel was in. Put it this way...Part of the ceiling inside the lobby fell. My room had a huge leak and my room's phone was missing buttons (you could literally see inside the phone). Tile was missing everywhere around the hotel, such a hazard. My family and I had a horrible experience with the hotel's Marketing coordinators - they scammed my family and I of $5k for my father birthday party (horrible experience - pls do not book any events here). Oh...Be prepared to bring the proper clothing, they do not let men or women into any of the hotel's restaurants without a coverup (specifically men - they will need to wear T-SHIRTS with SLEEVES! THEY DO NOT ALLOW MUSCLE SHIRTS) still blows my mind. I slacked on my research this time around, so I hope this review helps someone who is looking into staying at this hotel. I wish I would of seen a review like this one to avoid this experience - if I would known better, my family and I would of spent my dad's birthday trip elsewhere. I can humbly say I've definitely stayed at better quality "5" star hotels in Mexico.…
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Date of stay: June 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Dreams Huatulco, Ventas at Dreams Huatulco Resort & Spa
Responded 4 days ago
Dear Guest, First of all, we would like to thank you for sending us your feedback. We are sorry that you did not get the best impressions of our facilities, we admit that as in any hotel, there is always work to do and day by day our efforts are aimed at maintaining a balance in all aspects of our hotel. After reading your comments, you can be assured that we are revising all the points that you shared with us to avoid any such disappointment in the future for any other guest. We would like to think that there were also some positive aspects of your stay, and I hope that they may inspire you to return to this destination and give us another opportunity in the future. Kind regards. Adrián Bohorquez eConcierge
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Tangolunda Bay is outstanding beach area. The resort staff are go extra mile to ensure a pleasant vacation. Good variety of food, entertainment is good but could use more at night. The shows are few but enjoyable. The rooms/beds are very comfortable and spacious. Lots of soft sand and shoreline and lots of pool area and many with great views of the ocean. Ask for Julio and graciously request he makes Spanish coffee. Nearby town of La Crucecita is definitely worth a visit and very safe to walk around day or night. The following staff made a great vacation even better.. Alejandra / Neff (events), Crison (lobby), Roberto (UVC), David (poolside), Restaurant servers...William, Giovanni and Hugo, Bar servers...Jack, Jesus and Enrique. Coco Cafe...Fernando and Bellman...Eleazar. Would definitely go back to the Huatulco area. The resort needs few more beach chairs, wifi is in need of help and the bar needs consistency with taste of mixed drinks, along with new blenders to mix the frozen drinks.…
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Rooms near lobby are louder at night.
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Helpful
Response from Dreams Huatulco, Ventas at Dreams Huatulco Resort & Spa
Responded 1 week ago
On behalf of Dreams Huatulco family we thank you for your preference and for taking a moment to share your experience with us. We are glad to know that both the facilities and the service received have been to your liking and especiallythat you enjoyed the natural beauty of Tangolunda beach; we will gladly share your comments with our team, who thanks to the good service, they have left a nice mark on your memory. It is a great pleasure for everyone to contribute to creating beautiful experiences for our guests. thank you for sharing your lovely comments with the world. We look forward to catering to your family's well-deserved vacation needs at your earliest convenience. Until next time, our warmest greetings go out to you and all your family. Adrián Bohorquez eConcierge Dreams Huatulco Resort & Spa. We hope to have you back with us soon.
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Excellent all inclusive hotel, lots of choices when it comes to food. Plenty of bars, and entertainment. The room was very spacious and comfortable, not to mention the jacuzzi in the balcony. Would recommend this hotel for anyone coming to Huatulco.
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Date of stay: June 2022Trip type: Traveled
Helpful
Response from eConcierge Dreams Huatulco, Director General at Dreams Huatulco Resort & Spa
Responded 3 weeks ago
Dear Chato, It is a pleasure for us to read how much you enjoyed your stay in Dreams Huatulco Resort & Spa and above all how satisfied you were with the wide array of options of restaurants, bars and entertainment. Knowing that we have lived up to your expectations and thay you would recommend us fills us with satisfaction. We look forward to welcoming you on your next Huatulco vacation! Regards. Adrián Bohorquez eConcierge Dreams Huatulco Resort & Spa.
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Dreams Huatulco March 2022 In March 2022, seven of us (grandparents, parents and grandchildren) stayed for one week and the grandparents stayed for two weeks at Dreams Huatulco, Preferred Club rooms. First of all, the covid protocols practiced by the hotel are first rate. Staff are always masked and many guests are too. Sanitizer is readily available. Staff wearing gloves serve at all buffets stations. In spite of covid, we felt that appropriate measures were taken at all times, to protect all guests and staff. Covid protocols are as good as or better than back home. We (i.e. grandparents) have been to Dreams Huatulco previously, as well as the sister resort, Secrets (adult only), a few kms down the road. Both resorts are highly recommended and we plan on visiting again in the Fall. It is the excellent weather, great beach, wonderful hotel and above all, the superb staff that keeps us returning to the area. Although the Preferred Club rooms are a little more pricey than the regular rooms, we feel that there is good value with the extras offered by Preferred Club (e.g. direct ocean view rooms, separate lounge). The hotel rooms are clean, beds are comfortable and the entire resort is well maintained. There is a good variety of restaurants/bars/coffee shop at the resort and we did not find any of the meals repetitive, even after two weeks of being there. However, due to covid, the outdoor theme dinners (and some other elements) were not available and we did miss them along with the opportunity to mix with other guests in a congenial atmosphere that the outdoor theme dinners offered. But, covid has caused us to make many adjustments to what we had in the past. Above all, it is the staff that make you feel welcome and at home. There were so many people who helped make our stay enjoyable and I apologize for forgetting the names of some of them, but the names of the folks that I do remember are: • Lilibeth, Nelson, Julio, Galdino in Portofino • Luisa in Oceana • Genaro in the Preferred Club lounge • Luis, concierge • Jose • Arturo Marco & Arturo Jose; waiters for a birthday dinner for my son Special mention goes out to Adrian, the econcierge who was instrumental in arranging our accommodations to best suit the seven of us and who helped us with many other little “things” to make our stay more enjoyable. We also like to thank the waiter, who the night the parents went to Portofino for a romantic dinner on their own, served the grandparents and grandchildren in the World Café. He was most attentive and arranged special food for us to make our dinner unique. He also served us the next night in El Patio and regrettably, I forget his name, but not his kind heart. We also thank the many staff who helped stage a special surprise birthday dinner for my son. The service, table setting, meal and beverages were wonderful. Everyone looks for certain things when they travel. Dreams Huatulco checks all the boxes for us and we look forward to returning soon.…
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Date of stay: March 2022
Rooms
Cleanliness
Service
Room Tip: Rooms in Preferred Club offer the best ocean views.
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Helpful
Response from eConcierge Dreams Huatulco Resort, Ventas at Dreams Huatulco Resort & Spa
Responded 4 weeks ago
Dear Ted, thank you very much for traveling all the way from Meaford to try once again our style and brand of all-inclusive vacations, in this your already home away from home called Huatulco. We are very pleased to know that from the outset, you felt in a safe environment thanks to the protocols and measures implemented, allowing you to enjoy a worry-free vacation. We are very pleased to know that since your arrival, you felt in a safe environment thanks to the protocols and measures implemented, allowing you to enjoy a worry-free vacation. I couldn't be happier reading that you consider this as a Great Return Trip. Your vast experience backs up those remarkable comments, and you can be assured that all the members of our staff you mention in your comment (including me) will take your choice words to heart and raise their efforts to even loftier heights. Thank you for sharing your outstanding impression of Dreams Huatulco Resort & Spa with the world. You can be assured that we will continue to place ourselves at your faithful service for all your future needs and requirements. Take care, Best regards. Adrián Bohorquez eConcierge Dreams Huatulco Resort & Spa.
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This is probably my favorite destination so far. Totally different vibe from other places we have been in MX and the Caribbean. It was my first stay at an AMR resort, and will be my last. The resort in my opinion is just average. Certainly not up to par with the resort brands we usually stay at. We didnt go hungry, but the food was pretty blah. The best night of food was the BBQ night that they did the special event outside. We were convinced it had been catered as it was so much better than the previous 6 nights. They did have shows every night in the theater,but they never started on time and the energy at the shows was not as upbeat as i hoped. Check in was frustrating. I realize check in isn't until 3pm,but everywhere else we've gone, if the room was ready and we arrived early we could go to room right away. Not at Dreams, we had to wait 4 hours until exactly 3pm. Then it took another hour for our luggage to be brought up,and another 2 hours after that for our crib to arrive. Very disorganized. The way they do the covid testing is disorganized as well. We had an appointment time for our test, and still ended up waiting 45 minutes for the test. When we went to Riviera Maya in Dec it was like clockwork and took no longer that 10 mins from start to finish. The drinks were ok. I tried ordering drink that are on the app and they had no idea what i was talking about. Pretty much stuck to the basics after that. I booked a massage, as I do at every resort. It was the worst massage I ever experienced. I kept telling her relaxing massage, not deep tissue. It's 2 weeks later, i am still going to a chiropractor from it. One thing i did appreciate was how David who works there was very on top of things, especially at the pools. He was constantly removing towels from chairs that were being saved. My favorite thing to do was to wake up early and enjoy the view from the infinity pool. It is amazing,and the pool didn't get crowded until about 9am. As mentioned, this resort isn't bad persay. Its just not up to par with the standards that i am accustomed to, and does not have that wow factor. I would not recommend. Please feel free to ask questions.…
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Date of stay: May 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from eConcierge Dreams Huatulco Resort, Ventas at Dreams Huatulco Resort & Spa
Responded May 17, 2022
Dear Mr/Mrs. McLean, First, on behalf of the management and staff of our resort, we would like to take this opportunity to apologize for creating for you the poor impression of us during your short stay. At the same time, we thank you for bringing your detailed observations to my attention, which will allow us to address these details, individually, with each department. We are very pleased to know that this hidden gem of the Mexican Pacific was to your complete satisfaction and you will surely want to repeat your experience again. On the other hand, we understand that although we assume ourselves to be a good resort, we may not be the hotel for you. We will take note of your comments to improve the consistency of the aspects you mention and continue like this, being one of the favorite options for many travelers who venture to this area of Mexico. We wish you all the best in your future travels and place myself at your service for any future vacation need. Thank you. Adrián Bohorquez eConcierge Dreams Huatulco Resort & Spa.
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We were visiting from April 23-30, 2022 after a much needed vacation after this huge disruption of over 2 years of Covid. Watching the Web Camera at Tangolunda Bay just increased our anticipation of travelling here once again. Everyone so friendly as our 5 previous stays here were. No obvious changes at the resort other than servers at buffet dishing out your preferences, and mask wearing in the buildings until you sit at your table for meals. Even outdoor bars request masks when serving your drinks. I also encountered David out at the pool area. Such a pleasant person keeping over extended saved seats to a minimum. What a talent trying to keep everyone happy as the extreme heat was causing many to snuggle under the shade. All a la cartes restaurants delicious at night and well mixed drinks around the pools served efficiently by Eddie. Room was very clean never needing any extras. We requested a specific area of the hotel and no hesitation to our request. Air Canada Rouge plane coming home very beautiful, extra leg room in the seats and not as full as going down from Toronto. The last flight until fall.…
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Date of stay: April 2022
Value
Rooms
Service
Helpful
Response from eConcierge Dreams Huatulco Resort, Ventas at Dreams Huatulco Resort & Spa
Responded May 17, 2022
Thank you very much, for vacationing with us once again at Dreams Huatulco Resort & Spa, We're delighted to read that you found the staff quite proactive. Picking up on your preferences is fundamental for any world-class hotel. And you can be assured, Robert, that on your next visit to this oasis, that on your next visit we will try again to do everything possible to ensure that you have a room according to your preferences, and a bevy of other preferences that will make your stay even more incredible than this one. On behalf of the dedicated staff who make you their #1 priority, I wish you a wonderful summer. As always, we remain at your faithful service, Adrián Bohorquez eConcierge Dreams Huatulco Resort & Spa.
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The property is old and in need of update. Also if you like walking around this one is small. Great staff but staffing in some of the restaurants was low and that reflected not only on service but food quality as well. Can't swim in the ocean unless you're a strong swimmer!
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Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from eConcierge Dreams Huatulco Resort, Ventas at Dreams Huatulco Resort & Spa
Responded May 14, 2022
Dear guest guest Thank you for choosing our Resort on your most recent vacation in this hidden gem of Mexico called Huatulco. Our main goal is to offer our guests an amazing experience, for this reason, we are saddened to know that you did not fully enjoy your stay with us. and that you perceived a lack of quality in the service and in the gastronomic offer, issues that we will address with the corresponding area to emphasize. We truly hope to have a new opportunity to welcome you so we can change your perspective of our Resort and turn it into a wonderful experience. Best regards, Adrián Bohorquez eConcierge - Social Media
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PRICE RANGE
$232 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams huatulco hotel huatulco, dreams huatulco resort and spa, dreams hotel huatulco, gala huatulco, gala beach resort huatulco, gala resort huatulco mexico
LOCATION
MexicoSouthern MexicoOaxacaHuatulcoTangolunda
NUMBER OF ROOMS
421
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Claim Your Listing Frequently Asked Questions about Dreams Huatulco Resort & Spa
Which popular attractions are close to Dreams Huatulco Resort & Spa?
Nearby attractions include Buceo Scuba Huatulco (2.9 miles), Tangolunda Bay (1.3 miles), and Zona Arqueológica Bocana del Rio Copalita (2.9 miles).
What are some of the property amenities at Dreams Huatulco Resort & Spa?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and a pool.
What food & drink options are available at Dreams Huatulco Resort & Spa?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Huatulco Resort & Spa?
Yes, parking is available to guests.
What are some restaurants close to Dreams Huatulco Resort & Spa?
Conveniently located restaurants include Aroma, Terraza del Mar Restaurant, and Restaurante Uno.
Are there opportunities to exercise at Dreams Huatulco Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Dreams Huatulco Resort & Spa have airport transportation?
Yes, Dreams Huatulco Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Dreams Huatulco Resort & Spa located near the city center?
Yes, it is 0.2 miles away from the center of Tangolunda.
Are any cleaning services offered at Dreams Huatulco Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Huatulco Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Dreams Huatulco Resort & Spa have any great views?
Yes, guests often enjoy the harbor view available here.