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BEST WESTERN Airport Motel & Convention Centre

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BEST WESTERN Airport Motel & Convention Centre
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616 Reviews from our TripAdvisor Community

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Showing 582: English reviews
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Service was excellent in the restaurant with very friendly and accommodating staff and the food was apsolutly brilliant. Hats off the chef. Rooms are comfortable and offer free wifi and pay tv and are serviced daily.

Helpful?
Thank Webman82
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your time in reviewing our motel and Reflections Restaurant We are delighted you enjoyed your stay and servicices we offer. More 

Clarence Point, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

What more can I say? Will recommend unreservedly. The room was lovely, spotless, comfortable and quiet, beds very comfortable. The staff were friendly and helpful. Hotel is handy to Tullamarine in a quiet area. Free airport shuttle was prompt and both drivers were absolute gentlemen. Cannot recommend highly enough. Enjoy your time there.

Helpful?
1 Thank YMasters
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is great that you enjoyed your stay that much that you will recommend highly. Hope to see you back soon. More 

United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Came in for dinner, atmosphere was lovely, and the service was amazing, didn't stay at the motel drove past last night and thought we'll pop in. Very quiet place to enjoy the bit of time away from the busy city.

Helpful?
1 Thank Nat A
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is wonderful that not only do we get customers come and have dinner in our restaurant because they are staying overnight with us, but due to the great reputation our Reflections Restaurant has, we get guests who come just to eat here. More 

Melbourne, Australia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here tonight and the room was comfortable, clean and well appointed. The customer service was terrible. Front desk at check in Tess the receptionist was rude and not friendly and really needs to be friendly as for this reason I will not return.

Helpful?
Thank Neil B
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your honest review on Trip Advisor, as mentioned when I called you to get to the bottom of this story, we apologise that you felt this way, and as Tess is a new employee at the front desk, more training is needed which we have already commenced in doing. More 

Singapore, Singapore
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great motel ideally located near airport. Some rooms are freshly renovated and very quiet. The food at the restaurant is surprisingly good with a decent wine list. There is a free shuttle service (very convenient).

Helpful?
1 Thank delisca
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for reviewing our property and we are delighted you enjoyed our service and complimentary shuttle bus service that operates 24hours a day, 7 days a week. More 

Melbourne, Australia
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Have stayed at another chain overnight before an early morning flight but they were full so I booked best western. What a delightful surprise. Rooms are spacious, comfortable and clean. You have all the amenities you want and it's highly affordable. The room service was excellent and menu varied and interesting. The shuttle driver was polite helpful and informative. Will... More 

Helpful?
Thank Viv H
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is great that after an unfortunate issue going to a hotel that is fully booked, you managed to stumble upon us and was grateful in doing so. More 

SHEPPARTON
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Great location before early morning flight, staff fantastic, room good. Easy to locate, restaurant was an unexpected surprise, had one of the best meals in a restaurant in quite awhile, prices were restaurant prices but deserving of the service and quality of food, well done

Helpful?
Thank DEBRA D
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

We here at the Best Western Airport Motel & Convention Centre are very pleased with your review and will pass on the great review to all departments mentioned. More 

Greater Hobart, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great easy location to airport and shuttle service to and from very convenient. Staff at reception very polite and helpful, room clean and tidy with decent furniture and comfy bed. Room service issue......I ordered late at 9.20pm and food arrived at 10.45pm and only after 2 calls inquiring as to the arrival time. This was annoying but my only issue... More 

Helpful?
Thank mckbrownlie2015
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your time and we are pleased you enjoyed your stay. In regards to the meal, I will bring this issue us with the head chef as to not happen again to other guests. More 

Cairns Region, Australia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We always stay here when traveling, it is so close to the airport and free bus which is great. The breakfast is really nice and the staff serving breakfast are just lovely. The rooms are clean and really comfortable bed. Great shower to which is important to me.

Helpful?
Thank barbara99au
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Wow, great review and love the comment "We will always stay here when travelling". Looking forward to your next visit with us. More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Best eye fillet ever. Staff friendly, shuttle bus convenient for stopover in Melbourne (windy rainy night). Lots of rooms, as you'd expect, beds ok, heat pump, good shower. Would stay again, excellent for easy stress free night's accommodation handy to the airport.

Helpful?
Thank Paul F
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is wonderful that you enjoyed your stay and have already decided you would stay here again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Airport Motel and Convention Centre is a four star property that is situated minutes from the Tullamarine Airport and it is also situated only 5 minutes away from the very popular DFO Essendon. • Has a range of rooms to cater for a diverse market, from our basic four star motel rooms to our modern and contemporary Deluxe Business rooms• Included in the rate is our complimentary shuttle bus service that operates 24 hours a day seven days a week. • We also have free wireless internet available for all our guests and all rooms also include selected Foxtel channels. • All rooms also include full size iron/ironing board, hairdryer, refrigerator, mini bar, remote control LCD TV, individually controlled heater/air conditioner and same day dry cleaning service.For our guests going away for either business or pleasure we also offer our long term secure parking to store your vehicle with us whilst you’re away for a minimal rate of 8 dollars per day. The property includes an A La Carte Restaurant that operates for breakfast and dinner. Operating in the reception foyer we have a flight arrival/departure screen that will keep you updated on your flight times or you’re more than welcomed to ask one of our very friendly and professional staff members to give you assistance in finding that information for you. ... more   less 

Additional Information about BEST WESTERN Airport Motel & Convention Centre

Address: 33 Ardlie St, Attwood, Victoria 3049, Australia
Location: Australia > Victoria > Greater Melbourne > Attwood
Price Range: $89 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Airport Motel & Convention Centre 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Airport Motel And Convention Centre
Best Western Airport Motel & Convention Centre Hotel Melbourne
Best Western Melbourne
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