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Hacienda AltaGracia, Auberge Resorts Collection

Contiguo A La Escuela De Santa Teresa De Cajón, Santa Teresa 11908 Costa Rica
Traveler (525)
Room & Suite (103)
Dining (37)
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About

#1 of 1 hotels in Santa Teresa
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.8
2023 Travelers' Choice Best of the Best
Hacienda AltaGracia is founded with the belief that total wellbeing comes from being able to move fast or slow. Serving to both stimulate and relax, this undisturbed Costa Rican mountain retreat is a haven for authentic wellness, culinary, adventure and cultural experiences. The individual accommodations, each a luxurious, freestanding casita, seemingly float amongst the verdant and biodiverse property. Featuring a coffee farm, equine stables, vegetable gardens, butterfly garden, children's play area and wild rainforest, the pure spirit of this land - and it's people - will be felt throughout your stay. The onsite wellness center, THE WELL, utilizes holistic practices to restore and rejuvenate, incorporating native ingredients and therapies that integrate Eastern and Western methodologies for effective and innovative rituals. Through an exploratory culinary program, food is rediscovered as adventure and well-being. Many experiences maximize the incredible natural surroundings and encourage new and unexpected exploits. Adventures take guests through the mountains on horseback, to the tops of the highest trees above the forest canopy or to the far corners of Costa Rica on bespoke day excursions. Truly transformational, a visit to Hacienda AltaGracia is an invitation to disconnect, to reconnect. You will leave here feeling rejuvenated and full - in mind, body and soul. Stays at Hacienda AltaGracia are made seamless with access via a quick charter flight from SJO Airport and inclusive rates that include all meals and non-alcoholic beverages, daily adventure and wellness programming, and a personal 'Compa', a dedicated experience designer who will plan the perfect mix of experiences for wellness, dining, adventure and exploration.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Hiking
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Horseback riding
Aerobics
Bicycle tours
Patio
Walking tours
Kids pool
Highchairs available
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Open-air bath
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Mosquito net
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Spanish

Location

Contiguo A La Escuela De Santa Teresa De Cajón, Santa Teresa 11908 Costa Rica
Hacienda AltaGracia, Auberge Resorts Collection
5.0
5.0 of 5 bubbles478 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hacienda AltaGracia, an Auberge Resorts Collection hotel, garners widespread acclaim for its sumptuous amenities such as gourmet dining and wellness activities. The staff's warm and attentive service is universally lauded, contributing to the hotel's luxurious and welcoming atmosphere. Visitors are enamored with the well-appointed rooms, which boast top-tier comfort and elegant design. According to many guests, the cleanliness is impeccable throughout, from the pristine pools to the luxurious casitas, enhancing the overall high-end experience.
Atmosphere
Welcoming
Rooms
Comfortable
Cleanliness
Pristine
Service
Attentive
Amenities
Luxurious
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478Reviews38Q+A64Room tips
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Judith M wrote a review Feb 2024
8 contributions22 helpful votes
I usually write reviews after poor experiences, but Hacienda AltaGracia is an exception. My family is very particular from a cleanliness and service standpoint, and this property met our exceptionally high standard. The property itself is beautiful and the staff incredibly friendly and helpful. This is our fourth time to Costa Rica, and I was a bit concerned about feeling isolated in the central mountains (prior visits were with Nayara and Four Seasons). Even after five packed days we felt we could have filled another few with the many unique and authentic experiences the team curates for you. In short, this is a lovely property and my very particular family felt comfortable here. The property has something for everyone and guests can stay as busy or low key as they choose.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 2 days ago
Dear Judith M, Thank you for the wonderful review following your stay at AltaGracia. We are thrilled to receive such positive comments and to know that we were able to meet your family's high standards. We are pleased you were able to enjoy many of our experiences and felt that your five days were filled with authentic adventures discovering our unique corner of Costa Rica. We look forward to the opportunity to welcome you all back to enjoy even more of what we have to offer. Pura vida, Mark Wright, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CA_NYC_Traveler wrote a review Feb 2024
New York City, New York93 contributions15 helpful votes
Finding it hard to believe all these 5 star reviews are true? I read them all ahead of our trip and was skeptical too. But that's the magic of Altagracia...it really is that good. Just an ideal place for a couple or friends to come enjoy a true piece of paradise in the mountains and leave restored, relaxed and renewed. It's not simply a spa destination to get some R&R. You'll likely leave this place with a shift in perspective too... I found myself buying a gorgeous leather bound journal on the way out which I thought would be perfect to document a daily piece of gratitude back in "real life." It's not to be grateful that you are one of the lucky ones that got to experience a place - and community - this special. Many have commented here about the fabulous casitas, great design, beautiful fresh food and more. And it's all true. But as other have said too, the team is really what sets this place apart. They are all just absolutely the best I've encountered in any 5 star resort in the world. Such warmth and care... and attention to detail. We felt so very well taken care of from the moment we arrived. Extra special shout outs to Fabi, Priscilla, and Johan. Some highlights you should consider making sure are part of your itinerary: - River bath - incredibly unique and the best coffee scrub you'll ever use. A truly jaw drop moment when you arrive. - Waterfall hike (Mina Escondida) - cold plunge never looked this good - Casita BBQ - it was such a nice way to end our trip and it was the best food we had all week. Don't miss it. - Spend time in Mercado learning about Costa Rican coffee and how to prepare it at home. - of course, plan for relaxation time at Casa De Agua and 1 or 2 treatments. We did the Integration, Shiatsu, Craniosacral treatment and a Maderoterapia massage therapy. All fantastic. Auberge is doing an incredible job with this property and it comes across in every activity, interaction and experience you'll have. Tip: excursions off property are priced incredibly high. We did a great day trip to Osa Peninsula for a tour of the mangroves and snorkeling at Cano Island using Sierpe Outfitters. We loved it and it was 1/4 the price if booked through the resort. They provided RT transport as well. Something to consider.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 2 days ago
Dear CA_NYC_Traveler, Thank you for this fantastic review following your recent stay at our hacienda. I'm thrilled to know we were able to live up to your expectations and humbled by the incredible compliments you've shared. We appreciate hearing your highlights of the stay and to know that our team - especially Fabi, Priscilla and Johan in particular - contributed to the memorable experience. We look forward to the opportunity to welcome you back to AltaGracia to enjoy more of the Costa Rican culture and hospitality. Pura vida, Mark Wright, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suzanne F wrote a review Feb 2024
3 contributions1 helpful vote
We travel the world and Hacienda Alta Gracia was definitely one of the most unique and memorable places we've stayed. Be prepared to be spoiled and doted on by the staff! Bring walking shoes. There are 50 casita's on property and depending if you're #1 (closest to the pools/restaurants) or #50 (closest to The Well Spa) will determine how many steps you'll get in. The walk is beautiful and hilly. You can ask to be picked up in a golf cart but we found it easier to just walk most of the time. There are plenty of complimentary activities on property and some that cost $$$. For the ones that are not free.... We loved the Vaqueros de la Hacienda (horseback ride)! A first for my husband. The guide was super friendly. And the views....just wow! These were the most well trained trail horses I've ever seen. Plus they are humane in their treatment of the horses (a HUGE deal for me). The River Bath was a neat experience but I'm not sure I would do it again. Bring water shoes for this one so you don't slip and fall in the river. The only activity we didn't care for was the Time Together experience. We thought it was a waste of money. My suggestion, just get massages and then hang out by the pool afterwards. All of the food is bright, colorful and delicious! There are a couple staples like nachos and burgers but be prepared to expand your palette a bit. The menu stays the same for breakfast and lunch but changes daily for dinner. For breakfast, we loved the Morning Omelettes, the Banana, Pineapple, Cocoa Nib Bread, and also the Banana Flour Waffles! The Fish and Grilled veggies were my go-to for dinner. Be sure to order a fruit plate by the pool. You'll be amazed at the colors and sweetness of the fruit. The vegetable and hummus platter was delish! As far as complimentary activities, Embody Yoga was a fun experience. It's great for newbies to yoga like my husband. They also have complimentary coffee and then a chocolate tasting which was fun and informative. Be sure to hike around the property! It's free and unguided. The trails are groomed and well marked. We did the Puma Trail twice. The second time, we wore bathing suits under our clothes and our Compa made us a picnic basket to carry with us. There are some streams and waterholes you can hang out in. And don't worry about the small charter flight. They do such a good job explaining everything and take great care of you that you don't even think about it! The planes and pilots are top notch!
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 4 days ago
Dear SuzanneF1210, Thank you for taking the time to share this wonderful review following your recent stay! We are pleased to know that you felt well taken care of by our team, and enjoyed the horseback riding, various menu items and some of our complimentary programming. We have also taken into account your comments regarding the "Time Together" experience, which I will be sure to review with our wellness team to understand how we can improve. We look forward to the opportunity to welcome you back to experience more of what AltaGracia and Costa Rica has to offer! Pura vida, Mark Wright, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Road61959167676 wrote a review Feb 2024
1 contribution
I wish everyone could experience the magic of this place! Every inch of the property was well thought out, exuding unpretentious luxury, but it was the staff that really made AltaGracia shine. Trust me, it's worth it!
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 4 days ago
Dear Road61959167676, Thank you for sharing these comments following your recent stay at our hacienda. We're pleased to know you enjoyed your time and that our team helped contribute to this glowing review. We look forward to the opportunity to welcome you back to AltaGracia. Pura vida, Mark Wright, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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masie2024 wrote a review Feb 2024
San Francisco, California1 contribution
We had an incredible stay at the Hacienda! We just wish we had more days there. From the views, casita pool, incredible meals and the shows and excursions, we had our every need met and felt both at home and relaxed. The staff goes above and beyond to make your experience everything you want and will customize your trip! We even brought our 4 month old baby and were helped in every capacity so we could enjoy the visit. We can't wait to come back!
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 1 week ago
Dear maisie2024, We are thrilled to receive such a positive review following your recent stay at our hacienda. Travelling with young kids can be an undertaking, and we are flattered you chose to visit us with your little one. We are additionally pleased that you felt at home, well taken care of by our team and were able to experience many of our offerings. We certainly look forward to welcoming you back to enjoy more of AltaGracia! Pura vida, Mark Wright, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arnold W wrote a review Feb 2024
1 contribution
Hacienda Altagracia was an incredible experience, everything from the great charter flight there, to the property itself, the curated activities to get you out into the community and experience what life is like in the surrounding farms, and the incredible luxury of the resort itself. If you can swing it, go. You won't regret it.
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 1 week ago
Dear Arnold W, Thank you for the positive comments following your recent stay at AltaGracia! We are pleased to know you enjoyed our location and were able to experience some of the wonderful excursions showcasing our community. We look forward to the opportunity to welcome you back to our hacienda. Pura vida, Mark Wright, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LB40143 wrote a review Feb 2024
Short Hills, New Jersey27 contributions34 helpful votes
My husband and I have been to Costa Rica several times but our time in Hacienda AltaGracia was unparalleled. In short, the resort is beautiful, food delicious and activities abundant as others have described. The weather in February is perfect, warm days and cool nights. But what makes the experience so superb is the staff. They go above and beyond to make sure you are happy and comfortable. Kevin and Salome were our compas and they never missed a beat. We felt truly pampered! Add this to your bucket list for the perfect winter get away!
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 1 week ago
Dear Laura0789, Thank you for the fantastic review following your recent stay. We are flattered to know you enjoyed your time at our hacienda but mostly that you felt well looked after by our team. We will be sure to pass along the compliments to Kevin and Salome. We look forward to the opportunity to welcome you and your husband back to AltaGracia. Pura vida, Mark Wright, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gaines13 wrote a review Feb 2024
Atlanta, Georgia4 contributions1 helpful vote
We travel regularly, and this is hands-down the best resort experience we've had. The focus on relaxation is evident in every detail – from the comfortable rooms and stunning location to the excellent service and curated activities. While everything was outstanding, the staff truly sets AltaGracia apart. They're incredibly friendly and helpful, ensuring a seamless and enjoyable stay.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 3 weeks ago
Dear Gaines13, Thank you for your positive review following your recent stay at our hacienda. We are thrilled to know that you were able to relax, enjoy our natural setting and felt well taken care of throughout. We are fortunate to have a passionate team, and we all look forward to the opportunity to welcome you back to AltaGracia. Pura Vida, Mark Wright, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Philipduncan wrote a review Jan 2024
Tonbridge, United Kingdom2 contributions
A beautiful resort with excellent food and wine. Staff were all exceptionally friendly and helpful. Many interesting activities available. Great treatments at the WELL. Particularly remember the Casita BBQ.
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Review collected in partnership with this hotel
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded 3 weeks ago
Dear Philipduncan, Thank you for the wonderful review of your recent stay at our hacienda. We are happy to know you felt well taken care of and that you enjoyed our wellness, adventure and culinary offerings. We look forward to the opportunity to welcome you back to AltaGracia. Pura vida, Mark Wright, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Road01203851707 wrote a review Jan 2024
1 contribution
Pure luxury at its best! From the moment you step off the plane, you'll be treated to an experience that you will never forget. The resort staff are very friendly and will go out of their way to ensure you have a wonderful and relaxing stay. The accommodations are first class along with dining experiences. Depending on what you're looking for, there are a many activities to choose from - hiking, swimming, biking, horseback riding, coffee tours or relaxing by the pool....an endless list.
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Review collected in partnership with this hotel
Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mark Wright, General Manager at Hacienda AltaGracia, Auberge Resorts Collection
Responded Jan 17, 2024
Dear Road01203851707, Thank you for the positive review following your stay at our hacienda. I’m pleased to know that you enjoyed your experience and felt well looked after by our team from the moment you stepped off the plane. We strive to create memorable experiences and I’m happy to read that we succeeded in doing so during your time at AltaGracia. We look forward to the opportunity to welcome you back to enjoy more of our dining, wellness and adventure experiences. Pura vida, Mark Wright, general manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$1,870 - $2,934 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JosePerez ZeledonSanta Teresa
NUMBER OF ROOMS
50
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HACIENDA ALTAGRACIA, AUBERGE RESORTS COLLECTION - Updated 2024 Prices & Hotel Reviews (Santa Teresa, Costa Rica)

Frequently Asked Questions about Hacienda AltaGracia, Auberge Resorts Collection
Which popular attractions are close to Hacienda AltaGracia, Auberge Resorts Collection?
Nearby attractions include Cascada y Posa El Salto (4.0 miles) and Cascada El Salto (4.2 miles).
What are some of the property amenities at Hacienda AltaGracia, Auberge Resorts Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hacienda AltaGracia, Auberge Resorts Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hacienda AltaGracia, Auberge Resorts Collection?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hacienda AltaGracia, Auberge Resorts Collection?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Hacienda AltaGracia, Auberge Resorts Collection?
Conveniently located restaurants include La Casona Restaurante, River View Mirador, and El Itacate Steak Tacos.
Are there opportunities to exercise at Hacienda AltaGracia, Auberge Resorts Collection?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hacienda AltaGracia, Auberge Resorts Collection have airport transportation?
Yes, Hacienda AltaGracia, Auberge Resorts Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hacienda AltaGracia, Auberge Resorts Collection located near the city center?
Yes, it is 0.3 miles away from the center of Santa Teresa.
Does Hacienda AltaGracia, Auberge Resorts Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hacienda AltaGracia, Auberge Resorts Collection?
The staff speaks multiple languages, including English and Spanish.