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AluaSoul Carolina

Avenida Cala Provençals, 11, 07589 Provensals, Capdepera, Majorca Spain
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Traveler (1285)
360
Panoramas (2)
Pool & Beach (207)
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About

#1 of 1 hotels in Provensals
Location
4.2
Cleanliness
4.2
Service
4.2
Value
3.9
Travelers' Choice
AluaSoul Carolina invites you to a dream holiday in Sa Font de Sa Cala, on the beachfront. You will enjoy all the advantages of the hotels in Cala Ratjada because you will arrive in this beautiful village after a pleasant 30 minute walk and, at the same time, you will enjoy the tranquility provided by one of the most renowned adults-only hotels in Mallorca. Are you looking for hotels in Mallorca near the beach with the perfect atmosphere to disconnect and live in the moment? AluaSoul Carolina is a haven of peace in the north that will connect you with the waters of the Mediterranean and the most vivid atmosphere of summers on the island. If you are a lover of water sports, the possibilities in this area of the north of Mallorca are immense. Within the 4-star hotels in Mallorca, AluaSoul Carolina offers full services in the all-inclusive option. These include the restaurant with access to the swimming pool, solarium, gym, a wide range of bars and a nightclub. Have we missed anything? Indeed: the spa. If you long for a moment just for you, AluaSoul Carolina is among the best valued spa hotels in Mallorca.
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Property amenities
Paid private parking on-site
Free internet
Pool
Bar / lounge
Beach
Tennis court
Airport transportation
Massage
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Car hire
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Housekeeping
Private balcony
Safe
Telephone
Wardrobe / closet
Cable / satellite TV
Walk-in shower
Complimentary toiletries
Tile / marble floor
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Languages Spoken
English, Spanish, Catalan, German
1150Reviews91Q+A15Room tips
Traveler rating
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HenrikBoldreel wrote a review Nov 2023
East Jutland, Denmark25 contributions1 helpful vote
Everything was fine as expected. ................................................................................................................................................................................
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Respect the yellow flag on the beach
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Nov 30, 2023
Dear Henrik Boldreel, Thanks for your visit and your very friendly comments! We are very happy to hear from you. Best wishes from your AluaSoul Carolina team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DK wrote a review Oct 2023
2 contributions
Great hotel. The hotel is located in wonderful bay. The hotel's team is polite and eager to help with everything we asked for, starting with a big table in the restaurant and several taxi requests, towels, and more. Food is good. Pool inside and outside are very good.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Nov 30, 2023
Hello Dorkol, Thanks for your visit and your very friendly comments! We are very happy to hear from you. Best wishes from your AluaSoul Carolina team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pioneer04508110668 wrote a review Oct 2023
Brecon, United Kingdom6 contributions2 helpful votes
The hotel was very clean and comfortable. The bedroom with sea view was pleasant but not overly large. The outdoor terrace was very pleasant for dining & overall the buffet selection was good if somewhat repetitive in the evening. The pool area was good with adequate sun loungers & easy access to the beach with a lovely beach bar which served an excellent lunch. The staff in the hotel were all very pleasant & helpful. Overall a very relaxing mini break 😊
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Date of stay: October 2023Trip type: Traveled with friends
Room Tip: I would definitely suggest booking private transfer as the wait at airport for others was lengthy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Nov 30, 2023
Dear Pioneer...., Thanks for your visit and your friendly comments! We are very happy to hear from you. Best wishes for Christmas from the entire AluaSoul Carolina team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ehsan D wrote a review Oct 2023
Västerås, Sweden4 contributions1 helpful vote
Aluasoul Carolina provided an unforgettable experience. The hotel's most outstanding feature was the exceptional hospitality displayed by its staff. From the friendly reception team to the warm smiles of the bar and restaurant workers, not to mention the attentive lifeguards by the pool, we were consistently welcomed with open arms. Special thanks to Alex, Gadi, Robert, Carlos, Daniel, Sergio, Samu, Mary, Antonio, and Victoria for making our stay so enjoyable. While I had the pleasure of interacting with these individuals, I'm confident that there were others within the team who exhibited similar dedication and hard work. The impeccable cleanliness throughout the hotel created a truly homely atmosphere, and we were pleased to find everything well-maintained. It was as if we were in the comfort of our own home. One person who stood out as the soul of the hotel was Edwin, the entertainment manager. His dedication to providing top-notch entertainment each night, aligning with the hotel's policies, was truly impressive. More than just the entertainment, it was Edwin's character and respectfulness that left a lasting impression. You could sense his genuine passion for his work, and that positivity was contagious. Bingo! Aluasoul Carolina is highly recommended for couples seeking a peaceful and respectful retreat. It's an oasis for those looking to unwind and enjoy tranquility. However, if we were to offer any critique, it would be regarding the food. While the quality of the cuisine was unquestionable, during an extended stay, such as ours, the breakfast menu might become repetitive. But this minor point did little to detract from the overall excellent experience we had at Aluasoul Carolina. Here are some additional tips to enhance your stay: - For convenient transportation, consider the shuttle bus service between Palma airport and the hotel. It takes approximately 1 hour and 30 minutes and costs 30 euros for two people. Alternatively, taxis and vans are available, albeit at a higher cost. Get in touch with the hotel to obtain additional details and assistance. - To explore the charming Cala Ratjada city, you can use the nearby bus station. A bus ride costs 4 euros if you pay by card. It's an economical and convenient way to discover the area. - If you have a car, there are parking slots in front of the hotel, although they may incur an additional cost. - The all-inclusive package offers a variety of drinks that you can enjoy in the pool or in the lobby, making your stay even more enjoyable. Additionally, there are premium drink options available, but these come at an additional cost. - If you need cigarettes or other items, vending machines in the hotel are stocked. Be sure to have 5 or 10 euro notes on hand. The hotel also designates specific smoking areas for your convenience. - No need to be concerned if you arrive well in advance of the check-in time or if your flight departs many hours after check-out. The hotel staff will continue to treat you as a valued and important guest. Don't forget to make use of the luggage room near the reception. It's incredibly useful, especially if you need to wait to check in or after checkout. - Make sure to visit the sky bar, where you can enjoy breathtaking views that shouldn't be missed. - For a truly relaxing experience, consider trying a massage or facial treatment at the spa. - Participate in the various activities and competitions the hotel offers. You might have the chance to win coupons for beverages or massages, adding an extra layer of fun to your stay.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Oct 24, 2023
Good afternoon, Thanks a lot for your visit and your very friendly comments! We are very happy to hear from you. Best wishes from your AluaSoul Carolina team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paradise26432389200 wrote a review Oct 2023
Krakow, Poland2 contributions1 helpful vote
Great location, beautiful surrounding atmosphere, great staff. Lovely and great first impression of hotel. Everything about the hotel was nice. It was clean, stylish, with excellent service in where we had dinner. Food was ok but not great plus drinks, specially cocktails were not so good. Room itself was small but not a problem. I was very pleased with my stay. The beach is close and big enough for all. City is a little far away if you want to do somthing but there is entertainment in a hotel with relly nice night shows and fun day activites (specially loved water gimnastic and bingo bravo :) ) witch are run by a nice person called Edvin (hope i got the name correct) who will tell you all the information about hotel and also surroundings of the hotel. All in all a nice stay.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Oct 15, 2023
Dear Paradiese26... We thank you so much for the visit and your very friendly comments! We are very happy to hear from you. Best wishes from your AluaSoul Carolina team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex H wrote a review Sep 2023
5 contributions
Zero stars !!! We stayed at the hotel one week with a friend last August. We chose this hotel because of the 4.3 grade in Google… Don’t trust it !!! The hotel is far away (1.5 hours) from Palma and the airport. Also, there is absolutely NO animation at all in the hotel. The service is awful and the food disgusting (we both got sick during our stay). You’re not done eating that they already take your plate, so rude… The sauna and hammam didn’t worked at the spa (you have to come to the Spa, then go back to the reception, then go back to the spa and wait 30 min for the sauna and more than one hour for the “hammam” with no smoke…). Also, it was written that the hotel has a close access to the beach with sunbeds : it’s a public beach and the price is 20€/day…. We know that all the beaches in Spain are public but the hotel could at least have an agreement for lower prices for their client. All of this things are unacceptable for à all-inclusive hotel… The closest place to escape this nightmare is Cala Ratjada. At least you can enjoy a little bit of animation there… To conclude, this hotel is absolutely NOT a four-star hotel, it’s definitely more like a bad three-stars hotel…. The only good thing is the view from the room but it’s completely ruined by everything mentioned above… Probably one of the worst hotel I’ve stayed. And last but not least : This nightmare costs nearly 2k€/week/person. At this price you can have way better !!!!!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Oct 3, 2023
Dear Sirs, In all descriptions of the hotel and in Google Maps you will find information regarding the location, surroundings and services of the hotel. This is very easy to find out in times of worldwide web. You can also find a lot of information on portals, like this one. If our guests have any further questions before booking, we will be happy to answer them in writing, including details on prices and the soft animation program. The AluaSoul brand stands for relaxed holidays for adults and couples with quiet entertainment and appropriate comfort. For climate protection reasons, the sauna is turned on as soon as a guest wants to use it, even though the outside temperature was over 30 degrees. It takes 30 minutes to reach its temperature. We also point this out everywhere. This is completely natural and is done this way in many hotels around the world. We would also beeen able to offer you an alternative hotel according to your ideas, for example close to Palma. As soon as our guests communicate any wish or improvement, we do everything to make it possible. We wish you all the best. Management AluaSoul Carolina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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515nicolets wrote a review Sep 2023
Amsterdam, The Netherlands2 contributions2 helpful votes
Friendly staff, warm welcome. However no help with luggage. Small but very comfortable room, bathroom and nice balcony. All inclusive with nice drinks, in plastic at the pool. (wine also ok!) and the food is ok. But the food is never warm however
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: The beds on the beach are not included
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Sep 26, 2023
Thanks for your visit and your friendly comments! We are very happy to hear from you. Best wishes from your AluaSoul Carolina team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zefnath N wrote a review Aug 2023
2 contributions1 helpful vote
*great location in a quiet area *very hospitable staff *neat uniform appearance of the employees, even the shoes are of the same brand :) *clean and fresh bedrooms, lobby, dining room etc *In short, a wonderful place to stay
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Aug 22, 2023
Dear zefnoija, thank you very much for your kind words, your recommendation and of course, for your visit! See you soon and best regards from the whole team! AluaSoul Carolina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GIMOLIN wrote a review Aug 2023
1 contribution
Great Hotel where to spend relax time in couple. The staff is AMAZING: very helpful whenever is needed, and discreet when you just want to relax. Personnally I would like to thank Carlos from reception, Alwin and Cristian for their smile and energy, Victoria in the restaurant. Room is big enough (amazing shower), food is good (expecially considering that they are serving breakfast, lunch and dinner to 400+ ppl) and swimming pool is nice and rarely overcroweded. Thank you for this amazing holiday.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Aug 6, 2023
Dear Vacation, We say MUCHAS GRACIAS for everthing and hope to see you again... All our best wishes. Your AluaSoul Carolina
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andžela M wrote a review Jul 2023
1 contribution
+1
Amazing views from the balcony of the room, excellent service, good food with traditional Spanish dishes. Spacious rooms, well maintained. A large balcony that had a daybed and outdoor furniture. We always found free sunbeds by the pool and on the beach. The only "minus" is that we all gained weight 😃
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefanie G, General Manager at AluaSoul Carolina
Responded Jul 21, 2023
Dear 747and_elam, We hope you got back well and you've lost some kilos, already ;o) Thank you for all and we send you our best wishes from Mallorca! Your Alua Soul Carolina team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Provensals area.
PRICE RANGE
$78 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club marmara roc carolina hotel cala ratjada, hotel roc carolina
LOCATION
SpainBalearic IslandsMajorcaCapdeperaProvensals
NUMBER OF ROOMS
224
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ALUASOUL CAROLINA $94 ($̶1̶1̶2̶) - Prices & Hotel Reviews - Provensals, Spain

Frequently Asked Questions about AluaSoul Carolina
Which popular attractions are close to AluaSoul Carolina?
Nearby attractions include Cuevas de Arta (1.8 miles), Cala Mesquida Beach (4.6 miles), and Castell de Capdepera (1.8 miles).
What are some of the property amenities at AluaSoul Carolina?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at AluaSoul Carolina?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at AluaSoul Carolina?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to AluaSoul Carolina?
Conveniently located restaurants include Cafe La Luna, Restaurante Los Arcos, and Es Coll d'Os.
Are there opportunities to exercise at AluaSoul Carolina?
Yes, guests have access to a pool during their stay.
Does AluaSoul Carolina have airport transportation?
Yes, AluaSoul Carolina offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at AluaSoul Carolina?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to AluaSoul Carolina?
Many travelers enjoy visiting Es Claper des Gegants (2.3 miles).
Does AluaSoul Carolina have any great views?
Yes, guests often enjoy the ocean view available here.