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Courtyard Montreal West Island/Baie D’Urfe

Traveler (74)
Room & Suite (53)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Electric vehicle charging station
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Sauna
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Hotel links
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Hotel deals
115Reviews
0Q+A
16Room tips
Traveler rating
  • 68
  • 33
  • 9
  • 1
  • 4
Time of year
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Popular mentions
The frontdesk takes deposit from you in cash but while you check out, they don't have the cash to give back. And for the past forty-five minutes, they have been making us go round and round with the excuses and reasons for not giving us the money. I had to talk to couple of
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Response from StephanieR4421, Front Office Manager at Courtyard Montreal West Island/Baie D’Urfe
Responded 6 days ago
Dear guest , Thank you for taking some of your precious time to share your feedback regarding your recent experience with us . The situation you describe is not typically the service our front desk agents strive to provide at the front desk counter and for so I sincerely apologize. I am extremely sorry to hear about the situation regarding your deposit and I reassure you i will personally follow up with the rest of the team to ensure similar incidents do not reoccur in the future. Once again thank you for your review and for choosing to stay at the Courtyard West Island . Best regards
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We recently spent one night at this hotel. Our room was clean and modern, and included several USB ports for charging phones, computers, etc. Bathroom had lots of space for our toiletries (and included high quality Paul Mitchell shampoo, conditioner, body wash and lotion).
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Response from StephanieR4421, Guest Relations Manager at Courtyard Montreal West Island/Baie D’Urfe
Responded 3 weeks ago
Dear Guest, Thank you kindly for taking the time to share your feedback regarding your recent stay at the Courtayrd West Island. We are extremely happy to hear you that you had a pleasant stay with us. It is great to know that you enjoyed our room and all the hotel's ameneties but we are also glad to hear that the location of the hotel was to your convenience. Once again thank you for choosing to stay at the courtyard west islands Baie Durfe ,should your travels bring you back to the area please dont hesitate to come see us. Best regards
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+1
This is a very nice, modern hotel, built recently. The room was great, with a king bed, a pull out couch, a fridge, and a microwave. Bathroom was big, with a nice walk in shower. The bed was comfortable, with lots of pillows. Wifi was fast. Nice pool with dry and wet saunas
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Response from StephanieR4421, Front Office Manager at Courtyard Montreal West Island/Baie D’Urfe
Responded 4 weeks ago
Dear guest, Thank you so much for taking the time to share your feedback regarding your recent stay with us. It is great to hear you had a pleasant stay at our property and that you enjoyed our facilities . We would love to have the pleasure to welcome you again in the future, so please don't hesitate to come see us whenever your travels bring you back to Montréal. Best regards Stephanie R
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I think my general impression of this new hotel is that it is great. Excellent front desk. I am aware that the hotel is fairly new and it is very evident from the main entrance to elevators up to your hotel rooms. The beds are very comfortable. Bathroom was spacious and clean.
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+1
A gem of a hotel in Montreal West Island/Baie-D'Urfe. Easy access off the highway with ample free parking. The moment we entered hotel lobby, we were hooked. The hotel itself is well maintained and tastefully decorated. Lots of comfortable seating, some with private TV's, 24 hr
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PRICE RANGE
$115 - $219 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecBaie-D'Urfe
NUMBER OF ROOMS
140
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