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Hotel Plaza Palenque

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Hotel Plaza Palenque
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76 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is a nice enough , clean and accessible. The thing that I do not likes is that the mattress was so hard. You can not rest well. The pool has a hot water. The rooms are big enough. The location is not the best. It is not near downtown. It has a restaurant

Helpful?
Thank Yuridia G
HotelPzaPalenqueInn, Gerente at Hotel Plaza Palenque, responded to this review

Thaks for your comments , we are making several changes in our rooms, we hope see you soon, and enjoy our new image, best regards! More 

Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 19, 2016

The hotel is in line with what you can find in this region of Mexico. Chiapas is one of the most poor region in Mexico after all. The hotel has an open garden where you can find a lot of animals, parrots, monkeys, iguanas.. If you are the adventurous type, this hotel can work for you. If you are looking... More 

Helpful?
Thank Live4discovery P
HotelPzaPalenqueInn, Gerente at Hotel Plaza Palenque, responded to this review

Thanks for your comments, we hope to attend you soon again, we are making several changes in our hotel to improve the quality of the installations, our best regards! More 

Richmond-upon-Thames, United Kingdom
Level Contributor
148 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed January 18, 2016

We stayed in room 206, which faces the pool. It was quiet. The rooms are very clean, with a nice clean bathroom although the hot shower was not as hot as I would have liked. The beds are comfortable but a little bit hard. The staff is very helpful and nice. The restaurant was nice and since we had breakfast... More 

Helpful?
Thank Olimon_G
HotelPzaPalenqueInn, Gerente at Hotel Plaza Palenque, responded to this review

Thank you for your comments, we hope see you very soon and let us spoil you, in our new spa, best regards ! More 

Cancun, Mexico
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 30, 2015

This hotel is a good option to stay in Palenque, somehow away from downtown but quiet and close to supermarket. Rooms are of good size but everything in the room needs renovation, bed was somehow hard, same as the pillows. Blankets need renovation but where clean. What I really praise about this hotel is the staff, they are all helpful,... More 

Helpful?
1 Thank Ivan C
HotelPzaPalenqueInn, Gerente at Hotel Plaza Palenque, responded to this review

Tks.. We are working on it , greetings and hope see you soon ! = D More 

Sao Paulo, SP
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed August 29, 2015

It is not a luxury hotel, rooms are simple, but comfortable, but what really make the difference at this hotel is the customer care. All the staff of the hotel is very friendly, helpfull and always trying to do their best to make your stay as best as possible. The hotel has a very nice pool for relaxing after the... More 

Helpful?
1 Thank petrauskas1903
Buderim, Australia
Level Contributor
817 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
4 of 5 stars Reviewed March 9, 2015

The room was nice but the pillows were hard, nice hot shower. Hard to get wi fi reception at the hotel . Get your money exchanged elsewhere as the exchange rate at the hotel is lousy. there was a lovely little pool for a swim.

Helpful?
Thank olie293
The Netherlands
Level Contributor
146 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed April 22, 2013

The hotel is good, as is the breakfast. The hotel has a large garden where you can relax and has a great pool. The staff is nice, polite and helpful. We were even cheerfully waved good bye by the gardener.

Helpful?
Thank DroomDecor
Utrecht, The Netherlands
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 25, 2012

Nice hotel, well deserved luxery after a week backpacking. Good coffeshop in front of the hotel.

Helpful?
Thank Paul1307
Scandinavia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 8, 2012

We were looking forward to spend a night in a decent hotel (after backpacking in mex and cuba) The room was outdated and smelled like moisture, I mean the worst I have smelled ... anyway, the beds are good, the shower is excelent (the best I´ve had in 6 weeks) the food is good, but If coming to palenque again,... More 

Helpful?
1 Thank Rollsinn
Fredericton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 11, 2011

Very nice hotel with big rooms. I like the open-concept / layout of the hotel and the outdoor pool area is beautiful with a nice relaxing pool and hammocks. Good location close to the Palenque ruins; lots of wildlife around the hotel (you can hear the monkeys!). Very friendly staff, helped me with my bags up the stairs. Only downside... More 

Helpful?
1 Thank katiexomarie
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Banquet Room

Additional Information about Hotel Plaza Palenque

Address: Carretera Catazaja Km 27 | Apartado Postal No. 58, Palenque 29960, Mexico
Location: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: $43 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Plaza Palenque 3*
Number of rooms: 98
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