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Chan-Kah Resort Village

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Chan-Kah Resort Village
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483 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2016 via mobile

It's a bseautiful resort very close to the temples and beautiful nature from hummingbirds to howler monkeys we saw it all everything is very clean ,and rooms are very spacious they are like little cabins in the woods !and also Food was excellent

Helpful?
Thank Dave-oomen
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce More 

Mexico City, Mexico
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 25, 2016

My friend and I really enjoyed staying in this place and have fond memories. The surroundings are really nice, but you can tell that it's an older place. It's not fancy, and food is alright - we enjoyed it, nevertheless, and appreciated the proximity to the ruins. Perfect for a short stay.

Helpful?
Thank worldtraveler2318
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Estimado huésped gracias por sus comentarios ya que nos ayudan para seguir mejorando y proporcionarles mejores servicios, esperemos nos visiten... More 

Evesham, United Kingdom
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 25, 2016

This hotel could be considered a little basic or primitive, but it has a lovely relaxed atmosphere and makes you feel like you are in the jungle. A large pool with palm trees is the centre piece. The rooms have air conditioning, but most the rest of the areas (reception, bar, restaurant) are all outside. Thankfully there are a few... More 

Helpful?
2 Thank JNT015
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce More 

Lake Atitlan
Level Contributor
217 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed May 19, 2016

After a couple of nights staying at budget accommodations, we decided we were ready for some luxury. We shopped around at a couple of high-end hotels but we happy we settled on Chan-Kah Resort. The price is amazingly affordable. They were running a special "shoulder season" price of $77 per night for a Junior Suite. The room is a stand... More 

Helpful?
Thank kayak-atitlan
Winchester, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 1, 2016

We had four days in Chan Kah, which on reflection was a day too long. It is ideally placed for the ruins, which we visited for two days (but that's our thing...). It's easy to get to the ruins, by combi/collectivo that run every 10 minutes. You could get a taxi but why bother? You can also get a combi... More 

Helpful?
2 Thank Dunk539
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce. More 

Nantwich, Cheshire, UK
Level Contributor
133 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed April 27, 2016 via mobile

We stayed 2 nights here at the end of April. The welcome was less than warm, we felt we were disturbing the staff. We had to muddle through with my limited Spanish as no one on duty had any English (fair enough) but staff weren't over helpful. It felt rather all inclusive resort at Reception....we had to sign a voucher... More 

Helpful?
Thank Steve'sBird
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce. More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed April 6, 2016

Hello Iam writing this review because I had an amazing stayed last weekend with my family in this resort. We arrived and we realized we were so closed to the pyramids which we found it to die for. The staff in the lobby was very welcoming with amazing welcome cocktails. The man that took us to our room was very... More 

Helpful?
Thank erg2020
Chan-kahRV, E-commerce. at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce. More 

1 review
2 of 5 stars Reviewed March 31, 2016 via mobile

The hotel is reasonable and some of their people are nice. The rooms are spacious small cabins. They are pretty calm and quiet at night. However, the service is terrible. For example, you have to take your own laundry to reception (terribly hot weather and long distance from your room) . Or you have to go to the reception to... More 

Helpful?
Thank Carlos M
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards Adriana Martínez. E-commerce. More 

Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 25, 2016

The employees at Chan-Kah are an insult to the hospitality industry. I assume the property exists to service group tours as the employees hold guests in obvious contempt. I speak a little Spanish but understand a great deal. These people make snide and insulting comments to each other about the guests, stupidly assuming we gringos don't understand. Upon asking to... More 

Helpful?
Thank William S
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review
Google Translation

Gracias por alojarse con nosotros, nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable... More 

Fontenay-sous-Bois, France
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 13, 2016

Chan Kah is in the middle of the jungle, the rooms are nice, the swimming pool is amazing. So the place is amazing. The only problem is the service: The welcome was very cold... we asked what do they offer for breakfirst for children, just the same than for adults with the same price... Before our departure they wanted to... More 

Helpful?
2 Thank chris7494
Chan-kahRV, E-commerce at Chan-Kah Resort Village, responded to this review

In Chan-Kah Resort Village, our commitment is always you have had an unforgettable stay. We highly appreciate your feedback, to still improving day to day our quality and service. Best regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Chan-Kah Resort Village

Address: Carretera a las Ruinas Km. 3, Palenque 29960, Mexico
Location: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: $68 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chan-Kah Resort Village 3.5*
Number of rooms: 76
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Also Known As:
Chan-Kah Resort Village Hotel Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Hotel Style:
#2 Spa Hotel in Palenque
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