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Chan-Kah Resort Village

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Traveler (445)
Room & Suite (120)
Traveler (445)
Room & Suite (120)
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Dec 2Dec 3
1 room, 2 adults, 0 children
Standard Room
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Property amenities
Free Parking
Business Center with Internet Access
Room Service
Free Internet
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
Great View
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Offers & Announcements:Package Deal
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Getting there
Palenque Airport1 mi
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Reviews (744)
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All reviews rocking chairs howler monkeys palenque ruins jungle setting amazing pool nice terrace small group swimming pool buffet breakfast common areas the air conditioning mexico city couple of nights rooms are large middle town animals
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1 - 5 of 272 reviews
Reviewed 1 week ago

This is a very attractive place to stay - individual bungalow rooms with plenty of space and a private terrace with rocking chairs to enjoy the gardens.The rooms are clean and spacious, with comfortable beds. The only downside was that the air conditioning in the...More

Review collected in partnership with this hotel
Thank Jed64traveller
Response from CHAN-KAH, e-coomerce at Chan-Kah Resort VillageResponded 1 week ago

Dear Customer, Thank you very much for your comments, as they help us to improve our services. We hope to see you again ... Best regards

Reviewed August 12, 2018

We stayed for 2 nights just for visiting the ruins. The room was nice and clean. There is a huge pool wich is very nice. At the reception they were very helpfull and helped us with printing of boarding passes. The reason for "only" giving...More

Thank LiseErichsen
Response from CHAN-KAH, e-commerce at Chan-Kah Resort VillageResponded August 18, 2018

Dear Customer, Thank you very much for your comments, as they help us to improve our services. We hope to see you again ... Best regards

Reviewed July 22, 2018

We had a wonderful stay in this resort. Nice pool, friendly staff, good food for a good price. Very cosy and nice cabins, thought of almost everything. The road to this resort was like hell, but when you finally arrive it feels like heavenMore

Review collected in partnership with this hotel
Thank Jercky2006
Response from CHAN-KAH, Director de Relaciones con Clientes at Chan-Kah Resort VillageResponded July 24, 2018

Dear Customer. We appreciate your comments. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not hesitate to call us. sorry for the inconvenience that had to...More

Reviewed July 22, 2018

While the location is absolutely beautiful (middle of the jungle, very close to the ruins), our stay was filled with problems that a hotel charging these fees should not have in the first place. The bedsheets were old and stained, saw hairs when I pulled...More

1  Thank Roberta F
Response from CHAN-KAH, Director de Relaciones con Clientes at Chan-Kah Resort VillageResponded July 24, 2018

Dear Customer Thanks for your honest opinion. We have sent your comments to the affected personnel. I apologize for this bad experience. It is very disappointing to hear what happened, but we hope you give us another opportunity to show you that we have improved....More

Reviewed July 17, 2018 via mobile

We have just stayed here during our round trip in México as we wanted to be really close to the Palenque ruins-allowing ourselves the possibility of an early start there. From that perspective it could not be better. Additionally rooms are large and rustic but...More

Thank Hotfarm
Response from CHAN-KAH, Director de Relaciones con Clientes at Chan-Kah Resort VillageResponded July 24, 2018

Dear Customer... Thanks for your honest opinion. We are very sorry to hear that you were not satisfied with the competence of our restaurant team. We hope you give us another opportunity to show you that we have improved our service. We hope to see...More

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Questions & Answers
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October 12, 2016|
AnswerShow all 2 answers
Response from CHAN-KAH | Property representative |
Excuse me sir we do not accept pets. regards
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June 13, 2016|
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Response from markj418 | Reviewed this property |
The resort is about as close as you can get to the places of interest. All at reception for a cab
December 11, 2015|
AnswerShow all 2 answers
Response from CHAN-KAH | Property representative |
Thank you for your interest in Chan-Kah. Yes, we have casitas with handicap facility and we have wheelchair at no cost If you need more information please contact one of our staff.
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Room Tips
"Standalone Bungalows at the river (ex. 45)"
May 20, 2018
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"some of the rooms have a shared patio with another room, and some are along the path everyone walks on. ..."
Feb 26, 2018
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"If you care about Internet, ask if your room gets a signal."
Jan 5, 2018
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"Choose a room near the restaurant and the swuimming pool because it is a big place."
Nov 7, 2017
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$76 - $111 (Based on Average Rates for a Standard Room)
chan-kah resort village hotel palenquechan kah hotel palenquechan kah hotel village
MexicoSouthern MexicoChiapasPalenque
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