We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveler (53)
Room & Suite (8)
Family and Play Areas (7)
Ratings and reviews
  • Excellent18%
  • Very good40%
  • Average29%
  • Poor5%
  • Terrible8%
Travelers talk about
View all reviews
Free Wifi
Room Service
Fitness center
View all hotel information
Location and contact
El Panchan, Palenque-Ruinas Carretera km 4.5, Palenque, Mexico
2.8 miles to Palenque Airport
View nearby attractions and restaurants
Reviews (71)
Filter reviews
39 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews hot water in the shower shared bathroom lockers fan town ruins taxi
Updating list...
1 - 5 of 39 reviews
Reviewed January 14, 2019 via mobile

I slept for two nights in Jungle Palace. Here's some info that you might find interesting. Reception works from 8:00-22:00. Taxi from Palenque at night costs 70$, the collectivos to Ruins and town 20$ and are very regular. Cabana with shared bathroom costs 120$ for...More

Date of stay: January 2019
Thank Lena L
Reviewed December 11, 2016

Rooms are acceptable for the price. They are clean and big. Being in the jungle is amazing. But not possible to make online reservation. It is nearly full every day, you are lucky if you can find a room.

Date of stay: December 2016
Thank Tugce M
Reviewed November 7, 2016 via mobile

I stayed in a cabin with my own bathroom which was on stilts and had a balcony overlooking a stream. The cabin was very clean and the bed was comfy. The cabin was well secured and there was no chance of mosquitos getting in. Staff...More

Date of stay: November 2016
Thank sezmac1
Reviewed July 25, 2016

This place is really bad. While staying there my girlfriend's bag was stolen. Someone broke into the room with a key while having dinner. The administration did nothing about it and acted in a very disrispectful and irresponsible fashion, actually treating us as if we...More

Date of stay: July 2016
Thank Renato G
Reviewed April 29, 2016 via mobile

This place is super cheaper so a good option for backpackers travelling on a tight budget however the place itself is not very nice. I took a cabana for the night, the bed was one of the worst I've slept on...there was literally nothing between...More

Date of stay: April 2016
Thank Josh P
View more reviews
Also Known As
Jungle Palace Hotel Palenque
Mexico > Southern Mexico > Chiapas > Palenque
Also Known As
Jungle Palace Hotel Palenque
Mexico > Southern Mexico > Chiapas > Palenque


Traveler (53)
Room & Suite (8)
Family and Play Areas (7)
Nearby HotelsSee all 42 nearby hotels
Hotel La Quinta Exxpres
12 reviews
.27 miles away
Hotel Maya Tucan
11 reviews
.28 miles away
Comfort Inn Palenque, Chiapas
19 reviews
1.23 miles away
Plaza Palenque Hotel & Convention Center
100 reviews
1.45 miles away
Nearby RestaurantsSee all 78 nearby restaurants
Restaurante Saraguatos
289 reviews
1.94 miles away
450 reviews
1.92 miles away
Restaurant Maya Canada
490 reviews
1.91 miles away
Chivos Tacos
27 reviews
1.92 miles away
Nearby AttractionsSee all 22 nearby attractions
Zona Arqueologica de Palenque
3,299 reviews
1.96 miles away
National Park of Palenque
1,152 reviews
.21 miles away
Aluxes Ecoparque
603 reviews
.26 miles away
Museo de Sitio de Palenque "Alberto Ruz Lhuillier"
108 reviews
4.96 miles away
Questions & Answers
Get quick answers from Jungle Palace staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines

Room Tips

"ask a room have a balcony"
Dec 11, 2016
Read review
"Stay away from this place. Not a good option."
Jul 25, 2016
Read review
"Don´t stay on the ground floor..."
Jun 11, 2013
Read review
"See and know to my review"
Jul 26, 2012
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing