Very spacious rooms with kind of office settings inside my room private, bath, smart tv, gym and pool although i did not use the pool looks nice next to the gym, people is very polite and friendly. Restaurant is also good. There is several restaurants and cafes around walking distance and a nice park fir running
We had a great stay at the Quinta Real and would love to return. The hotel is beautiful and the customer service is excellent. Every employee that we met was professional, friendly, and efficient. During our stay, we had the pleasure of meeting two excellent employees. Luis Pedrero was great and made us feel welcomed as guests of the hotel. Another fantastic employee was Bernabe. Every time we left the hotel or returned, Bernabe was there with a smiling face to greet us and ensure that we did not need any help - which made us feel welcomed and appreciated while staying at the property. Thank you for a excellent stay in Villahermosa.
This is an excellent hotel with good service. The staff are very polite, friendly and always willing to help. All of the facilities are good. The restaurant provides excellent food but the service is a little slow. Breakfast is all to order - no buffet, which is rare. Excellent value for money.
The hotel is not in the best area of Villahermosa; there is not much around, except a few good restaurants. The place is very nice, like all the Quinta Reals, with upscale architecture and facilities. All rooms open to the central patio, which guaranties quietness. Our room was spacious with a large, well-equipped bathroom. The staff were courteous and helpful. Excellent breakfast. Free parking. The air-conditioning did not seem to work properly in our room. It did refrigerate, but did not dry out the air enough, so there was a constant unpleasant smell of humidity. In the shower, a glass door would be better than the current thick curtain that remains wet from client to client, which is not pleasant.
This is a beautiful hotel. The rooms are spacious and nicely appointed. The restaurant and common rooms, and the garden, are also exceptionally nice. The only problem - a major one for travellers from non-tropical countries - is the VERY pronounced smell of mold in the rooms which overpowers you as soon as you walk in. Unfortunately, the window in our room could not be opened, so you cannot get any fresh air into the room to reduce the overpowering smell. With respect to the food - we had the dinner buffet, which we found average. The breakfast took a long time to arrive and the "over hard" eggs were overcooked-dry and the bacon burned.
Very nice hotel. Clean, well proportioned room with mini bar, comfortable bed, and nice sized bath with shower... AC worked well, and managed a nice sleep after a long day travel.. Breakfast was excellent, Plenty of choice and staff are very friendly and helpful... this hotel has a very impressive function room, and large bar... Swimming pool and gym... excellent value....
This hotel was one of the highlights of a 3 week Yucatan tour. Spacious room, very friendly staff, attentive service. The breakfast (no buffet) was fabulous, fresh fruit and fresh juices of your choice.
I stayed with my husband and 5 year old. The room was very clean and big. The bed really comfortable. The food in the restaurant was delicious. The pool is NOT small. And since nobody was in the pool area for the 7 days we were there. It seemed like our private spot. I want to underline the attention from everybody at the hotel. EVERYBODY was so friendly and accommodating, welcoming and polite to us the whole time we were there! We absolutely loved it and we will definitely stay here again!
Very spacous and clean room, a very cozy hotel restaurant with quality food, breakfast with a wide range of Mexican dishes. Some confused staff at the reception and especially in the restaurant. Waiting for food is incredible, apparently in the kitchen is only one lazy person
Very nice hotel, nice restaurant, good location. Room was very large, granite floors, good airconditioning, very nice bath. Room service was prompt and high quality. Grounds are very nice. I stay there every time I am in Villahermosa.
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