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Hyatt Regency Villahermosa

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Hyatt Regency Villahermosa
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214 Reviews from our TripAdvisor Community

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Showing 53: English reviews
A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

Staff very nice, service was good. The restaurant food poor quality and the buffet breakfast was not good and overpriced. The hotel is very outdated. Television in room receives very few TV channels, poor reception.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank A TripAdvisor Member
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear guest, Thank you for taking the time to write a review of your stay at the Hyatt Regency Villahermosa. We greatly appreciate your feedback as we are always searching for ways to improve! I do apologize your stay was less than perfect and I hope this does not deter you from staying with us in the future. Sincerely, Johanna... More 

Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

Came to this hotel as a treat for my birthday. Comfy bed, good sized room. Staff very friendly and welcoming. The taxis from the hotel charge a lot more than if you get one off the street. There's an ATM in the lobby. The buffet breakfast is superb, lots of choices, fresh fruit, pastries and eggs etc. There are two... More 

Helpful?
Thank Isobel T
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Isobel, Thank you for staying at the Hyatt Regency Villahermosa! We are beyond excited to hear how well your stay went. We strive to provide our guests with a comfortable atmosphere with excellent customer service. Please come back to see us again soon! Johanna Ruiz Duty Manager Hyatt Regency Villahermosa More 

1 review
4 of 5 stars Reviewed July 15, 2016

Very good location, with good facilities and very helpful staff. The gym is also very good and restaurant has a lot of choice in international and regional food, especially for breakfast. Highly Recommended.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Adrien C
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Adrien: Thank you for taking the time to review the Hyatt Regency Villahermosa! I am pleased to hear how convenient your stay was. Please let us know when you plan to stay with us again! Sincerely, Johanna Ruiz Duty Manager Hyatt Regency Villahermosa More 

Watford, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 2, 2016

Lovely hotel with very helpful and willing staff on the front desk BUT the pool area is neglected, probably because it is primarily a business rather than a holiday hotel. Pool , Ok to sunbathe around, with pool bar alongside plus towels provided, But it is a somewhat remote area, leaves in pool, cleared at times but rarely 'clean' of... More 

Helpful?
Thank Mary T
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Mary: Thank you for your review! I am disapointed to hear about your experience with us at the Hyatt Regency Villahermosa. We invite you back to stay with us so that we can show you the excellent service we are known for. Johanna Ruiz Duty Manager Hyatt Regency Villahermosa More 

Mexico City, Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 18, 2016

Didn't like the rooms, they have not any decor at all and I am talking about the VIP floor at 9th floor, aisle are very noisy because they do not have any kind of carpet, so people walk and you can hear everything.

Helpful?
Thank GloriaManzur
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Gloria : Thank you for taking the time to write a review of your stay at the Hyatt Regency Villahermosa. We greatly appreciate your feedback as we are always searching for ways to improve! I do apologize your stay was less than perfect and I hope this does not deter you from staying with us in the future. Johanna... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2016

Excellent location in the middle of downtown close to restaurants. The staff is very polite. The breakfast is very good and in the mexican style. The rooms are clean and silent. The pool area is very pleasant and I recommend spend some time there at the end of the day. Finally cost benefit is good.

Helpful?
Thank 308emmanueln
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear Guest, Thank you for your recent stay at the Hyatt Regency Villahermosa and for taking the time to write a review. We really appreciate the feedback as it is a vital tool for our staff to learn and grow. I am very happy to hear that we took great care of you and you thoroughly enjoyed your stay. Should... More 

Aberdeen, Scotland
1 review
2 of 5 stars Reviewed April 17, 2016

We chose the hotel because the pool looked nice. Unfortunately the pool was generally full of leaves and the smell from the drains made it to unpleasant to sit beside the pool. The pool bar is tucked under the building and the TVs are always on for the staff and taxi drivers to watch the football. Ala carte food was... More 

Helpful?
Thank NATraveller
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Dear guest: Thanks for taking the time to complete the survey about your stay with us. We appreciate the feedback from our customers because they are vital for us to continue improving our services. We are compromised with the quality and satisfaction to give the best experience to our guests here in your house Hyatt Regency Villahermosa. The problems you... More 

Santa Clara, California
1 review
4 of 5 stars Reviewed March 18, 2016

Stayed at this hotel on a business trip to villahermosa. the rooms are well sized but the closets in the room i stayed in are absolutely useless. The closet width is tool small to fit even the hanger provided by the hotel. The restaurant at the hotel is good although a bit pricey for this city. They have english menus... More 

Helpful?
Thank surajsub
Johanna R, Gerente at Hyatt Regency Villahermosa, responded to this review

Thank you for your recent stay at the Hyatt Regency Villahermosa and for taking the time to write a review. We greatly appreciate your feedback as we are always searching for ways to improve! Should your travels bring you back to Villahermosa, we hope to see you again. Johanna Ruiz Duty Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Hyatt Regency Villahermosa

Address: Avenida Juarez 106 | Col Lindavista, Villahermosa 86050, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Tabasco > Villahermosa
Price Range: $47 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Villahermosa 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Hyatt Villahermosa
Hyatt Regency Villahermosa Tabasco, Mexico
Hotel Style:
#2 Spa Hotel in Villahermosa
#5 Business Hotel in Villahermosa
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