Hampton by Hilton Santo Domingo Airport
Hampton by Hilton Santo Domingo Airport
Avenida Las Américas, Km27, La Caleta 11336 Dominican Republic
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Avg. $148 /night, 1/24 - 1/25
$162
per night
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$125
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About
#1 of 2 hotels in La Caleta
Location
4.4
Rooms
4.3
Value
4.1
Cleanliness
4.4
Service
4.4
Sleep Quality
4.4
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Hampton by Hilton Santo Domingo Airport, a new hotel, is just 4 km from your flight at SDQ. Our convenient hotel offers easy access to Las Americas and Punta Caucedo industrial parks, Parque Cibernético Santo Domingo and Major League Baseball club academies. Make a presentation in our meeting and event space, and use the terrace for a reception with drinks. Our nonsmoking hotel in Santo Domingo provides a 24-hour complimentary business center and A/V equipment rental. Self-parking is free. Our great location puts you within 35 km of Santo Domingo's beautiful Cuidad Colonial, a UNESCO World Heritage Site featuring historic buildings and monuments plus lively shops, restaurants and night clubs. Punta Cana beaches, zip lines and watersports are in easy driving distance via Autopista Las Américas. Enjoy complimentary access to WiFi in your guest room and all public areas, the outdoor pool and fitness center on the fifth floor and our 24-hour business center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking on-site
Secured parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Trendy
Languages Spoken
English, French, Spanish
Location
Avenida Las Américas, Km27, La Caleta 11336 Dominican Republic
Getting there
Las Americas Airport
1.4 mi•
See all flights
La Isabela International Airport
22.5 mi•
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Rental Cars
63 Restaurants
within 5 miles
Reviews
Traveler rating
- 191
- 55
- 23
- 13
- 13
Time of year
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Detailed Reviews
Hotel's Favorite
Our waiter Alexander was absolutely amazing ! He’s very nice and took such great care of us ! Food was also delicious! I had the fettuccine Alfredo and the chicken soup. I will Definitely come back and hopefully Alexander will be our waiter again !
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Date of stay: September 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odalis Guzman, Owner at Hampton by Hilton Santo Domingo Airport
Responded Sep 22, 2024
barbaraaF7900UB, thank you so much for your visita and preference to stay ta our hotel, for the time taking to share your insights and experience. We are thrilled to know that you had a wonderful and pleasant stay, the special mentioning of Alexander as contributer to making your experience memorable. We are sharing your importat comment with him and of course, we the rest of our team members. We look forward to have you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had an excellent stay here in January, 2021. Highly recommend to all.
Positives
1. Excellent room – typical Hampton standard, noise free.
2. High speed internet, no problem to stream you tube or Netflix.
3. Strong pressure in the shower, with very hot water. Really enjoyed the shower.
4. Very polite/helpful front desk staff.
5. Excellent location – close to airport.
6. Plenty of plug points near the bed and else where in the room.
7. Efficient Gym ( no barbell) but lot of dumb bells plus treadmill, elliptical etc. I also saw some staff cleaning everything with gel many times over.
8. The uber from airport ( just in front of arrivals gate) to this hotel costs 3 usd , one way.
Negatives
1. The in-house restaurant has very basic food. The waiters are extremely irritating/nosy. The worst thing, the only beer they had were Corona and Heiniken. They did not have their world famous national beer, “Presidente” in their restaurant, and it really made me feel upset as I looked forward to drinking it in my one day stay in DR.
2. No airport shuttle service.
3. The washbasin sink seemed chocked.
Overall, I highly recommend this hotel to everyone, especially if you are in transit in DR, as I was. Overall, pleasant memories of this hotel.
Hope you found my review helpful? In case you did, please do click on “Found the review helpful”.
Positives
1. Excellent room – typical Hampton standard, noise free.
2. High speed internet, no problem to stream you tube or Netflix.
3. Strong pressure in the shower, with very hot water. Really enjoyed the shower.
4. Very polite/helpful front desk staff.
5. Excellent location – close to airport.
6. Plenty of plug points near the bed and else where in the room.
7. Efficient Gym ( no barbell) but lot of dumb bells plus treadmill, elliptical etc. I also saw some staff cleaning everything with gel many times over.
8. The uber from airport ( just in front of arrivals gate) to this hotel costs 3 usd , one way.
Negatives
1. The in-house restaurant has very basic food. The waiters are extremely irritating/nosy. The worst thing, the only beer they had were Corona and Heiniken. They did not have their world famous national beer, “Presidente” in their restaurant, and it really made me feel upset as I looked forward to drinking it in my one day stay in DR.
2. No airport shuttle service.
3. The washbasin sink seemed chocked.
Overall, I highly recommend this hotel to everyone, especially if you are in transit in DR, as I was. Overall, pleasant memories of this hotel.
Hope you found my review helpful? In case you did, please do click on “Found the review helpful”.
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Date of stay: January 2021Trip type: Traveled on business
Value
Rooms
Service
Room Tip: ask for room on 5th floor away from gym or elevator for noise free stay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odalis Guzman, Director General at Hampton by Hilton Santo Domingo Airport
Responded Jan 26, 2021
Dear Sally: We appreciate your loyalty and are hopeful that you will afford us the opportunity to provide lodging services in the nearing future. The Voice of our Customers is critical to ensuring our guests receive a rewarding experience when staying at the our property. Thanks for your ongoing loyalty and understanding After review of your feedback, please accept our sincere apology for your experience. I understand your frustration and disappointment with the unexpected situation, our shuttle service is temporally suspended, hoping to have it back soon, as per the kind of beer you prefer, the producer company has been out of stock of the product for a while. We truly appreciate you contacting us to share your concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If this was in the US, I would probably rate it 3-4 stars, but being in the DR, it deserves 5 stars, if you've ever stayed at a off brand hotel here you'd understand. Room was a little small, tiny shower, small beds, but everything was clean, breakfast buffet was great and free, dinner was ok but not great, a less than 10 minute uber to Boca chica made this a perfect spot to go enjoy the beach, and then get away from the craziness to sleep. Staff were very friendly, service was very attentive.
I would definitely come back here.
I would definitely come back here.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roguzman, General Manager at Hampton by Hilton Santo Domingo Airport
Responded Jan 13, 2020
Dear Guest, we thank you so much for your visit and time taken to share your feedbacks,looking forward to seeing you back soon. Cordially
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
With exception of Front Desk staff Hilton needs to provide remedial training on cooking, serving, and cleaning. Under current corona-19 virus concerns, clean needed to be wiped down much better (counter tops, desk...). Food on floor meant chairs, trash cans, etc. weren't moved. Food was poorly prepared, overpriced, poorly presented and service was unremarkable if not offish!
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Review collected in partnership with Hampton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roguzman, General Manager at Hampton by Hilton Santo Domingo Airport
Responded Mar 17, 2020
Dear Guest, we thank you for your visit and for taking your important time to let us know your experience while visiting our hotel. Please accept our most sincere apologies for not having met your expectations this tima, as you are aware, our brand is a leader in the hospitality market and offers 100% satisfaction guarantee, we would greatly appreciate if you allowed us to communicate privately with you so that we could know more details about experience. Looking forward to have the opportunity to talk to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here before an early morning flight and thought it was grossly overpriced. The pool was nice but room was cold and musty, staff not especially welcoming and overall quite cold. I requested a quiet room but could hear others showering and drying their hair. The shower was nice but unable to adjust height and the hairdryer was ancient. These are all small things that wouldn’t usually bother me much if this hotel had not cost significantly more than anywhere else I had stayed during this trip which did not have any of these issues.
The restaurant staff were fantastic with my food intolerances and the shuttle service to the airport convenient but I would say it’s worth around 3-4 x less than the nightly rate I paid for it. There are much better options
The restaurant staff were fantastic with my food intolerances and the shuttle service to the airport convenient but I would say it’s worth around 3-4 x less than the nightly rate I paid for it. There are much better options
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Review collected in partnership with Hampton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roguzman, General Manager at Hampton by Hilton Santo Domingo Airport
Responded Mar 17, 2020
Dear Sgeorg625258, we greatly value your preference to stay with us, the taken of your important time to let us know about your experience and opinion regarding your stay at our hotel, they are very important to us, as we are constantly improving our services. We look forward to see you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I made this reservation mainly because they offered in different websites including their own, a free shuttle from the airport which is not available and will not be available in the near future as I was explained; we waited for so long at the airport until called them, then had to take a taxi($10). After complaining, the manager, Mr. Trinidad kindly paid a taxi back to the airport at our check out. I believe that been an airport hotel, the shuttle is a must, also it is locate in a non interesting area. The room #303,an advertised as (two double beds) had only two XL twin beds which are not real double ones. The connecting door allowed us to listen all noises and conversations from our next door guests. When took a shower, the really strong chlorine smell is like showering with pool water. Breakfast was really good considering it is a Hampton, for sure is above the standard found in a same brand hotel in US. Staff is nice and attentive. Finally, the US$120, plus an outrageous 28% tax paid for one night does not worth what is received for.
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odalis Guzman, General Manager at Hampton by Hilton Santo Domingo Airport
Responded Jul 15, 2021
Dear Antonio H. Thank you for contacting Hampton by Hilton Santo Domingo Airport. After review of your feedback, please accept our sincere apology for your experience explained. We appreciate your loyalty and are hopeful that you will afford us the opportunity to provide lodging services in the future. The Voice of our Customers is critical to ensuring our guests receive a rewarding experience when staying at our property. Thanks for your ongoing loyalty and understanding.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our one night stay at the hotel was perfect en route to La Romana. Minutes away from the Airport of the Americas, free breakfast was offered and the accommodations was ideal. Safety measures are taken with plenty of hand sanitizer and face masks.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odalis Guzman, General Manager at Hampton by Hilton Santo Domingo Airport
Responded Oct 13, 2021
Dear Carmen, we greatly value your visit and loyalty, the time taken to share with us your important feedbacks. We are happy o knowing that you have had a pleasant stay. Please allow us to serve you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was at this hotel a week or two ago, and receive a warm welcome from one of the receptionist who took care of my reservation but on the next morning I was treat like I was at home by ANGELO ROSSO he really make me fee at home, he took care of me and my friends no only with the breakfast but also explain to us everything about the DR and the area close to the hotel. He also manage to care about other peoples at the same time. He really deserve a compliment and a congratulation. Because of his positive attitude we will be back to the hotel.
Thanks again!
Thanks again!
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Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odalis Guzman, General Manager at Hampton by Hilton Santo Domingo Airport
Responded Mar 3, 2021
Dear Elcraazy, We appreciate your visit and are hopeful that you will afford us the opportunity to provide lodging services in the nearing future. The Voice of our Customers is critical to ensuring our guests receive a rewarding experience when staying at the our property. Thanks for your ongoing loyalty, we will be sharing your comments with all our staff with special emphasis in recognizing our team member Angelo Rosso.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent one night at Hampton Inn Santo Domingo Airport in July 2021 on the way back to Europe. Hotel location is very convenient, a few miles from the terminal (a shuttle service is provided). The access road was under construction or being repaired when I stayed at the hotel but that was not a big issue. Check-in and check-oit were quick and efficient. My room was spacious, well appointed and quiet, located on the back of the building. I had dinner at the hotel. Food was OK even though you never expect great things in such places. Departing and landing flights are displayed on a screen in the lobby which is a nice and useful feature. In short, when looking for a modern, comfortable, and well located hotel near Santo Domingo airport Hampton Inn does the job nicely. Therefore, I have no issue recommending it.
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Date of stay: July 2021Trip type: Traveled solo
Room Tip: Prefer rooms at the back of the building as those on the front may be noisy due to the proximity...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odalis Guzman, General Manager at Hampton by Hilton Santo Domingo Airport
Responded Jul 30, 2021
Dear Vingre, we thank you so much for your visit , preference to choosing our hotel for your stay in Santo Domingo, for the time taken to share with us your important feedbacks. We look forward to be able to accommodating you in the nearing future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve been coming to this hotel faithfully for 4years because of work. One of the reason I love coming to the Dominican Republic and especially this facility is because of the way the staff treats me with my every need. Ever since my first visit Alexander been nothing but good to me, as he would say “she’s my sister, she’s my friend”. Today stood out the most for me because I’ve been working nonstop and haven’t really gotten proper rest or food and I just really wanted some soup. I asked for sancocho and immediately he said when do you want it, 4pm or 5pm. I said 5pm because I wanted to give them some time to make it, at 4:46pm he called my room and he said it was ready. This is my 4th day this week at the hotel and every day that I’ve arrived he made sure I was well taken care of along with the rest of the crew. Anyone that interacts wit Alexander knows he’s a gem and he takes pride in what he do. I’m forever grateful to him because he don’t know how much I needed that today.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Odalis Guzman, General Manager at Hampton by Hilton Santo Domingo Airport
Responded Dec 9, 2022
wwright7: Thank you so much for your preference, for the time taken to share with us your important feedbacks with us. We are glad to know you have such a wonderful experience and a pleasant stay at our hotel, we will be sharing with our whole team your comments with special emphasis with Alexander. Once again, thanks for your loyalty and we are looking forward to your visit in the nearing future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You will miss the breakfast as it begins at 6am... but consider asking staff for a to go order?
Thank you so much for your contact. Taxis service is offered 24 hours a day, the cost per ride to the airport is US10.
Thank you for contacting us, shuttle service is not available, we could arrange transportation with the taxis service unit at the airport.
When I stayed at the hotel last summer there was no COVID testing requirement to travel back to my country in Europe. Therefore, unfortunately I cannot answer your question. Same for the quarantine rooms. However, I remember that there was a shuttle from the hotel to the airport terminal but I do not know how it works as I didn't use it. I had a rental car and I had to return it at the airport. Hope my answer was helpful anyway.
no, that is not a problem, hotel offers shuttle bus in courtesy
"Room 516 gets wet from the shower but besides that the room is cleaned on a daily basis. "Read full review
PRICE RANGE
$152 - $162 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceLa Caleta
NUMBER OF ROOMS
123
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hampton by Hilton Santo Domingo Airport
Which popular attractions are close to Hampton by Hilton Santo Domingo Airport?
Nearby attractions include Dominicana .Life (3.9 miles), Boca Chica (3.6 miles), and Iglesia San Rafael Arcangel (2.4 miles).
What are some of the property amenities at Hampton by Hilton Santo Domingo Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton by Hilton Santo Domingo Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton by Hilton Santo Domingo Airport?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton by Hilton Santo Domingo Airport?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hampton by Hilton Santo Domingo Airport?
Conveniently located restaurants include Boca Marina, Momo Paradise, and Pequena Suiza.
Are there opportunities to exercise at Hampton by Hilton Santo Domingo Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hampton by Hilton Santo Domingo Airport have an airport shuttle?
Yes, Hampton by Hilton Santo Domingo Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton by Hilton Santo Domingo Airport have airport transportation?
Yes, Hampton by Hilton Santo Domingo Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton by Hilton Santo Domingo Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton by Hilton Santo Domingo Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.