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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
Location
Cleanliness
Service
Value
Travelers' Choice
Jackalope hotel's debut property sets a new standard in luxury accommodation on the Mornington Peninsula. Set on one of the region's most pristine vineyards, intoxicating acreage frames this landmark luxury hotel - unique in both destination and design.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Babysitting
Car hire
Conference facilities
Banquet room
Wifi
Hot tub
Infinity pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Location
Full view
Contact
166 Balnarring Rd, Merricks North, Victoria 3926 Australia
Getting there
Rental CarsSee all Merricks North rental cars
239Reviews4Q+A46Room tips
Reviews
Traveler rating
- 158
- 36
- 24
- 15
- 6
Time of year
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Language
Selected filters
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- English
Popular mentions
+1
Relaxing 2 night stay We enjoyed the hotel very much Great cocktails at Flaggerdoot Awesome dinner at Doot Doot Doot We enjoyed the wine tasting followed by a fun afternoon in the spa/pool. Room well equipped, staff very pleasant and attentive. Highly recommend this unique hotel.
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
My husband booked a three night stay for my 40th birthday when our plans to Cairns was cancelled due to lockdown in hopes to still make it special. He let the hotel know it was for a birthday, we didn't expect any special treatment but usually when staying at a 5 star hotel overseas even RACV at least gives a card or the staff acknowledge your birthday and wish you. My husband even ordered flowers for the room and asked for a card but no card was provided. Even when staff asked if we were celebrating something, they still don't acknowledge it. It was only when we had a fault in our room and the attendant tried to help we asked her for a lighter to light candles for a birthday cake, it clicked in her head it was my birthday and organised 2 glasses of wine. Did not feel special or the hotel staff even cared to make the stay nice. The mini bar although included had the worse selection of alcohol, no chance to get to room service either as the line never worked. No slippers even provided for the room. I would say based on the room more a 3.5-4 star hotel at best. Really not worth the premium to stay at this hotel. Save your money. It's usually the little things that make a difference to a stay such as feeling welcomed, special, someone wish you happy birthday, send a small note. A message on the dessert with a candle at dinner. These things all cost nothing but can make the biggest difference to someone, considering most people currently could use to feel special with all the lockdowns and unable to celebrate. Sadly, this stay did nothing to make my 40th birthday special.…
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Jackelope exceeded our expectations. It was luxury from start to finish. The customer service was impeccable and every staff member we met could not do enough for us. We have stayed in hotels all over the world and Jackelope is definitely a 5 star experience. Would highly recommend a visit.
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Date of stay: June 2021
1 Helpful vote
Helpful
I wont say names however we found the service terrible. Our room including our safe was searched while we were at dinner without our consent - staff were apparently looking for evidence that we were smoking in the room, which we were not. Privacy was absolutely violated and left us feeling very very unhappy with the hotel. Food was better at our first visit, 2nd visit it was nothing special. The standard of service has dropped to what I would not even consider 1 star. Good luck calling room service or the front desk as they never answer the phone and when the did our supper order was forgotten for 2 hours.
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Date of stay: June 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
We spent two nights here over Easter and were impressed by the setup. We were warmly greeted. We also had a charming lady from reception drive us to and from dinner at Laura restaurant at Pt Leo Estate on one of the nights, a handy complimentary service. Our favourite meal at Jackalope was lunch at Rare Hare. Delicious food with attentive personable service, overlooking the vineyards. Dinner at Doot Doot Doot started well but the service dropped off and the food was less impressive than at the other restaurants we went to that weekend. We found our room to be spacious and comfortable and well serviced. The sensor light in the bathroom that flicks on if you go in the middle of the night was very nifty - a subtle light under the sink was triggered so you got a soft light on the floor without any lighting in one’s eyes. It was fun to order popcorn and choc-tops to be delivered to our room too.…
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Date of stay: April 2021
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Tracy Atherton, General Manager at Jackalope Hotel
Responded May 26, 2021
Hello, Thank you for taking the time to write us this review We are thrilled to hear that you enjoyed your time with us, especially your lunch at Rare Hare and ordering our complimentary popcorn and choc-tops. We hope to welcome you back in the future. Kind regards, Tracy Atherton General Manager Jackalope Hotel
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PRICE RANGE
$433 - $692 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaMornington PeninsulaMerricks North
NUMBER OF ROOMS
44
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Claim Your Listing Frequently Asked Questions about Jackalope Hotel
Which popular attractions are close to Jackalope Hotel?
Nearby attractions include Pt. Leo Estate (4.5 miles), The Funky Farm (4.4 miles), and Marion Rosetzky Gallery (4.8 miles).
What are some of the property amenities at Jackalope Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Jackalope Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jackalope Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Jackalope Hotel?
Conveniently located restaurants include Orita's 2, Le Bouchon French Cuisine, and Foxeys Hangout.
Are there opportunities to exercise at Jackalope Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Jackalope Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Jackalope Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Is Jackalope Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.