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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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1,605 Reviews from our TripAdvisor Community

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Showing 1,596: English reviews
Wales
Reviewed 6 days ago NEWvia mobile

Although the bar area has been refurbished and looks a lot better for it we went for the executive 'Privilege' rooms and were disappointed with how tired they were. At the top of the Old Hall with no stairs in was a long journey from reception and the room that promised views of the lake (for an extra £30!) only...

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Helpful?
Thank willnigel
Wrexham, United Kingdom
Reviewed 1 week ago

We have had our work Christmas doo here twice now, although I've stayed here five times over the last 10 years I've never stayed in the schoolmasters house, the room seemed a bit bigger than standard and had a great telly which appeared to be 4k it was so clear. The leisure facilities are excellent, we took advantage of the...

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Helpful?
Thank Capt'n H
Chester, United Kingdom
Reviewed 1 week ago

My wife and I spent a couple of days here to celebrate her birthday. We had a lovely large privilege room and while there were a couple of things wrong e.g. Main lightbulb not working, wardrobe door wouldn't open, these were put right immediately I reported them. There were a few hitches e.g. We had to walk in the open...

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Helpful?
Thank John M
stoke
Reviewed 1 week ago

Just got back from the hotel and missing the food already .we had 3 nights here on a dinner bed breakfast deal and really enjoyed it I liked the fact that all the meals on the menu didn't have a silly supplement for a steak etc the room was excellent and warm and the pool and gym were very good...

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2Thank steveStoke
Reviewed 2 weeks ago via mobile

We have stayed at the hotel several times and it has always been good. It's not overly expensive with comfortable rooms, good breakfast and a really nice pool and gym. We always get taxis in and out of Shrewsbury and eat out which does add to the cost but still always enjoyed our stay. Will definitely go again.

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Helpful?
Thank Mcr-Foodie
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Mcr-Foodie, Thank you very much for your positive feedback. I am glad to hear you enjoyed your stay with us and we are looking forward to welcome you back again for your next visit. Kind regards Kordula Griffiths Operations Manager

Reviewed 2 weeks ago via mobile

Attended a wedding last Saturday certainly wouldn't recommend this place for a wedding. We were cold all day, I sat in my coat to eat the very average wedding breakfast. The lamb was tough, we asked for some mint sauce but it came after we'd finished the meal. Prices at the bar were extortionate and there was a very unfriendly,...

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Helpful?
1Thank janeah2
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear janeah2, I am very sorry to hear your negative feedback about your stay. Please accept my sincere apologies for your inconvenience. I have passed your comments to the relevant Head of Department to improve your customer service. Kind regards Kordula Griffiths Operations Manager

Reviewed 2 weeks ago

We'd booked a break online which included a treatment in the spa, use of the spa facilities, dinner, bed and breakfast - all for just £209. We checked into our room at 2pm, which was a lovely size with a big bathroom. Then went straight for our massage - picked up robe, slippers and towels from the spa reception and...

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Helpful?
Thank CathyD77
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear CathyD77, I am glad to read you positive feedback about your stay. We are pleased to hear you enjoyed your stay with us and the service we offered for your special package. It is always a pleasure when our guests give us positive feedback for our hospitality. Please visit us again. Kind regards Kordula Griffiths Operations Manager

Shrewsbury, United Kingdom
Reviewed 3 weeks ago

We stayed on a Sunday night and initially everything was perfect. A lovely room, friendly efficient service in the bar and a lovely dinner in the restaurant. It all went wrong the next morning when, just as we were about to shower (at 7.a.m) the power went off. Reception told us they were investigating but we heard nothing more. As...

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Helpful?
1Thank maggiewhitelock
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear maggiewhitelock, I am very sorry to hear your feedback about the handling regarding the power cut we had caused by a falling tree in the area. If you would like to contact me directly I will have a look what I can do for you h6629-om@accor.com. I am looking forward to hearing from you. Kind regards Kordula Griffiths Operations...

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Arrived here today and wondered what we would find after reading the reviews. Great friendly staff. Lovely ensuite room. Fantastic setting not far from Shrewsbury. The spa and thermal suite are fab. Pool not cold! Sauna and steam rooms lovely and warm. One a little too hot for me. Fabulous to have an ice room and snail shower with different...

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Helpful?
Thank Anita D
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Anita D, Thank you for your positive comments. I am glad to hear you enjoyed the facilities and service we provided. We are looking forward to welcome you back in the near future. Kind regards Kordula Griffiths Operations Manager

Shrewsbury, United Kingdom
Reviewed 3 weeks ago

Having visited the Hotel twice in the matter of a week I wish to share my experience ,I attended friends wedding last Saturday and a Stadco retirement yesterday ...Saturday very busy ,staff seemed a little under pressure ,food a little bit to be desired for a 4* property, bland and unappealing both wedding breakfast and buffet... The guy behind the...

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Helpful?
Thank dunwoody775
h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear dunwoody775, Thank you for taking time and share your experience regarding your two visits at our hotel. We passed your comment regarding the food to our Head Chef for improvement. I am glad to hear the power cut situation was handled so well from our team front and back of house. We hope it will be not your last...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. 24 hr room service. Free parking. ... more   less 

Additional Information about Mercure Shrewsbury Albrighton Hall Hotel and Spa

Address: Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
Location: United Kingdom > England > Shropshire > Shrewsbury > Albrighton
Price Range: $91 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Shrewsbury Albrighton Hall Hotel and Spa 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and other travelers.
10 questions
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Manchester, United Kingdom
21 days ago
Linkoping, Sweden
8 months ago
over a year ago
Llandudno, United Kingdom
3 days ago

See all questions (10)

Questions? Get answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Headmasters house is quiet and detached from the main building.”
 of 5 bubbles captnh, 1 week ago | Read review
“Pay the extra for a Privilege Room.”
 of 5 bubbles JohnM300, 1 week ago | Read review
“The Stables - quiet and only two rooms in the block”
 of 5 bubbles CathyD77, 2 weeks ago | Read review
“This is a Pre-booking so cannot comment.”
 of 5 bubbles 546dawnj, Nov 3, 2016 | Read review
“If you have walking problems get a bottom floor room”
 of 5 bubbles patE8977RT, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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