...Location 20 mins walk into the main town which is off road – you will get dusty (turn left out of the hotel)...

...As for the location, granted it is a little way out but for 4 euro`s you can get into Caletta (around 5 minute wait for a taxi) which has bars, shops etc or a little walk round the corner and there are 2 bars if you don`t want to stay in the complex...

...Location is quiet but short walk to the costal path or a bus stop if you wanted to go else where, the costal path is a beautiful walk...

...Location It’s nice spot to stay if you don’t mind a 20 minute walk into the centre...

This is a nice 3 star hotel in a quiet location close to the airport...

...The location of the hotel may be, although the ocean is a bit far...

...Location not ideal if you like going to the beach each day, this would require a reasonable walk or short taxi ride...

...Not in the best location, very little around the hotel, couple of bars and a shop which sells much more than the one on the site....but about a 40 min coastal walk, (or a shorter walk...with lots of dog poo...) takes you to the small town, which caters for everyone... Wouldn't necessarily go back to stay but only because of the location...

...Didn't have a problem with sunbeds, all in all I got what I paid for, I didn't expect 5 star it was clean good food wonderful staff, location was good the dirt wasteland at side looked daunting at first but when u walk over caleta de fuste is 10 mins or go the coastal walk beautiful and the squirells are in the rocks goes all the way into caleta...

...On a positive note it was a relaxed atmosphere and we met some lovely people...

...A little dated but still nice if you are looking for a quite holiday...

...Mini disco and karaoke and disco or bingo in the evening with live entertainment once a week. If you fancy a change there are a few bars with live entertainment 2 minutes away if you walk right from the hotel...

...A TV on the wall, a fridge with small freezer box and a kettle n cups...

The hotel is welcoming, clean and beautiful... The evening entertainment is karaoke every night and it gets a bit repetitive, probably better for little families or older couples...

...The bedroom was pleasant with a nice pool view, nice TV with choices of UK chanels and UK radio...

...The entertainment is very low key with mainly karaoke at nights...

...Entertainment was low key with music, karaoke and a duet one night so if you are after a full on programme it's not for you...

...It’s a tired Hotel, I feel the staff do their best with what they have but they are so miserable, there’s no atmosphere!!!...

...I went off season and enjoyed the relaxed atmosphere but wouldn't like it peak season...

...The hotel is fairly quiet but has a very friendly/community atmosphere and we've met lovely folk from different parts of the world...

...Evening entertainment is limited but they do have bingo, a singer, karaoke and a quiz...

...The whole place looked fresh and clean, newly painted walls, rooms were of a high standard, looked as if everything was brand new...

...Spacious lounge bathroom and bedroom and a nice balcony to sit out on...

...Rooms were spacious and comfortable with a balcony looking over the lovely pool... The only downside was a group of drunken British spoiling the atmosphere!...

So we booked a week here in good faith to discover that although they advertise air conditioning only certain rooms have it so we had to pay to hire a fan we had to pay for the safety deposit box , the food was bland and with only 2 servers we cleared our own plates, the bar was only maned by one bar tender who kept going off, the pool bar was not manned so get in line to be served and then take your drink to the pool bar !...

...The rooms were a decent size and lovely balconies however with 30 - 34degree heat and no air con it was difficult to sleep so my only advise would be to either hire a fan or avoid the hottest months...

...You will see the beds getting unlocked at 830 and then all swallowed up, the hotel will tell you that beds can't be reserved, but looking out at the pool by 9am most are empty with nothing but a towel on...

...They said they would cleans the rooms except for 2 days we actually discovered that if you put the sign for cleaning on it was the only time they cleaned. This should have been said so we didn’t have to go days without a clean room... Antigua itself was beautiful I suggest staying in a hotel near caleta...

...I had a one week stay with a group of friends, between us we had three rooms and enjoyed the all inclusive service. From the start we were impressed with the service, we checked in later than expected due to a delayed flight, having therefore missed the dinner buffet, we were greeted with bags of snacks, sandwiches and bottled water to take to our rooms... We were given the recently renovated rooms with air conditioning, this was due to the rooms we originally booked being under construction for renovations... The rooms were cleaned regularly and to a high standard...

...Upstairs was the bedroom with 2 single beds in it which led out onto the balcony which had a table n 2 chairs n and a wee pull oot line to dry Ur clothes... Make sure if Ur going there always haggle with them cos dome prices are ridiculous I haggled them down to half the price alot of the time lol...

...There were spots in the room or in the restaurant, that were dirty, despite cleaning... In the rooms there are no air conditioning, so hopefully you like heat in your bedroom... Sometimes there were problems with drunk people here, that were lost in the hotel area and tried to get to your room for every price, I was scared sometimes, that some people would do anything to get to wrong room...

The hotel is welcoming, clean and beautiful... Daily cleaners for the rooms, apart from Sunday and Wednesday, they make the beds and replace the towels every 3 days...

...No air-conditioning in the room and if you needed anything extra like pillows/towels all you had to do was ask reception...

...The rooms were big and airy with a lovely view of the sea and pool but cleaning was minimal and consisted of a quick sweep of the floor and beds made...

...Room flooded twice with Rain before they found another room for us via jet 2 getting involved... Flashing light outside bedroom window lighting whole room off n on n off all night reported not actioned...

...We were given a room on the ground floor with a great view of the pool, with air con which is lovely when it’s been quite sticky at night!...

...Our room was basic but comfortable, with a good sized tv and British channels... The hotel is located in a quiet area and will suit adults looking for a relaxing holiday...

Rooms very basic and unkept, food awful, spent new year there no cleaning around hotel or pool until the day the reps came round, lots of people with covid, no entertainment on, evening entertainment room like a 1980’s cafe the place is a dump, constant doors slamming, people arguing and kicking off at all hours, people telling us not to drink the beer as you will be on the toilet for the rest of the stay !... We certainly didn’t we found out we paid 3 time what most did (we booked last minute) we had read reviews so want expecting much but never expected it to be so BAD!!...

...This is not all inclusive You pay extras No tea or coffee or water provided in rooms u have a kettle that’s it!... Rooms cleaned Bathroom new Had to keep curtains closed on bedroom as safety issue I’m a lady on my own and u can see in no wardrobe doors !...

...our room was top floor with pool view,the room is very tired and dated, no tea and coffee supplied and no shampoo or complimentary shower gels, room very basic, pillows hard, no air con, towels were like children’s size, room didn’t get cleaned on Wednesday or Sunday, as for entertainment we seen a mat get chucked on the pool for people to run on, once, but nothing else. the rest of the holiday, there was no night entertainment at all, The whole experience was horrible from start to finish, rude staff, disgusting food and drinks and just a dirty horrible unpleasant place, oh and the Room is damp, and the hotel was full of covid, which I caught and was really unwell with it and had to endure the room more than I wanted to as I didn’t want to spread this, it seemed others were happy to do that though, my partner went to grab me sum fruit from the breakfast restaurant, only to be shouted at saying no food allowed out, she explained I was ill And was staying in room, but to no avail, the staff are horrible and rude, seen pool get cleaned once and cleaning around the pool got done once in a week, drinks are disgusting, I will never go there ever again...

...While we were a little disappointed with our room (duplex apt), on reflection it was more due to the increased cost due to the time of year we were staying. Christmas is an expensive time to stay anywhere and unfortunately the 4 and 5 star hotels were too expensive... From what I heard any complaints about broken bits and pieces in guests rooms were dealt with quickly... This is a 3 star hotel and as good a quality 3 star as I’ve stayed in...

...Check in was quick however we did have to wait until midday for our all inclusive wrist bands and 2pm for our room... There is a luggage room in the reception so we could securely leave our belongings... We stayed in room 229, I’d highly recommend requesting a top floor room as you get a fantastic sea view at no additional charge... The rooms are clean and spacious, there is a separate bedroom and living area, a small kitchenette and well equipped bathroom with a great shower... The rooms are serviced by a maid 5 times a week and towels are changed 3 times a week... we had meat eaters and a vegan in our party, there wasn’t a lot of option for vegetarians/ vegans so I would advise bringing snacks for the room... The rooms have a good tv with all of the main British channels of you want a quieter evening or there are plenty of tables outside where you can make your own entertainment...

...Our room was good to be honest, a first floor one bedroom room in the main building, good view overlooking the pool area and distance sea view...

...One thing we did find was that the pigeons try to come in your room if you leave your door open...

...The on site souvenir shop is fab with lovely items at reasonable prices and a lovely lady who packages everything up for you...

This was a budget holiday and if I am completely honest I didn’t have particularly high expectations, all-inclusive 7 nights including flights for under £350 per person... There is a nice town about a 5 minute taxi ride from the hotel costing around 4 euros each way, or probably about a 20 minute walk across a rough path pathway... The fado Rock steakhouse was very good with very reasonable prices... All in all a great experience and I wouldn’t hesitate to go back a great holiday on a small budget...

...Food was a bit repetitive & either salty or tomato based...but we had a good deal on the price of the holiday so we didn't mind eating out for a few evenings...

...It represents excellent value for money... I'd say if you want entertainment and a greater range of food and drink then go to a 4 or 5 star hotel... Also it would have been nice to have drinks in glasses in the evening...

Pool view rooms clean , good shower comfy single beds , 5 uk channels on tv... It’s a 3 star and you get what you pay for in terms of the Chefs budget to feed per person as the quality of hot food is really poor... The staff are hardworking and always friendly Pool is sea water so not heated , very few adults actually do more than a shivering toe dip.Alcohol is cheap local stuff served in plastic cups , not nice but effective after several rounds... Not a place to party as entertainment is only for an hour or so 3 nights a week 2 of which are terrible karaoke nights...

...Food was ok nothing special but for the price we paid we was happy but you do have to clear your own plates away and it’s very much like a canteen rather than a restaurant... Caleta is a 30 minute walk away but only about 4 euros in a taxi... Overall if I found a cheap deal on this hotel I would return...

...Entertainment was none existant apart from one guy singing songs at the keyboards and twice a week there was bingo on, just the one game 2 Euro a ticket but the hotel keeps half of the money which we thought was completely wrong...

...It is about a 30 minute walk into Caleta or less than 4 euros in a taxi... The wifi was a bit temperamental and my only real complaint was the price to use the safe in the room: 32 euros per week!...

...The hotel is situated out of town but taxis are €4 or there’s a free bus that takes you to the shopping centre (this is also about a 30/40 minute walk to the town)...

Firstly I'm gob smacked jet2 are affiliated with this hotel... Summing up this hotel is in disrepair brocken tiles and furniture every where The staff are ignorant lazy and impolite They say you get what you pay for well not this time... DONT waste your hard earned money...

...Nice hotel, friendly staff, good food and drink on all inclusive package, great value for money, lovely pool area and nice rooms with kettle, fridge, free wi-fi and 50" TV with English channels... If you require more nightlife the local resort of Caleta de Fuste is a €5 taxi ride away or walk down the promenade...

...Once checked in and went to the room I was shocked... We was all inclusive but the variety was rubbish and if you wanted a proper good drink you had to pay... The pool side bar was not available so no idea why it is even their... The food was disgraceful it was either overcooked or reheated food I have never tasted something so disgusting... The sun loungers where also really dirty.I will never be back and advise anyone looking to not waste their time and avoid this place...

...Most of the party plus child hardly ate anything inside the hotel and we had to pay extra to go out and find some nice food and entertainment which cost us a lot more that we had expected to pay... I would certainly not recommend going back to this hotel... There was only 1 bar and the other bar you had to pay for drinks and food and the restaurant served all the inclusive food in one place...

...This is not all inclusive You pay extras No tea or coffee or water provided in rooms u have a kettle that’s it!... I’m disabled asked ground floor given first floor... Would not return here too far from the town for me to walk and took taxi daily no problem but this hotel is not really suited to disabled lady travellers...

...While we were a little disappointed with our room (duplex apt), on reflection it was more due to the increased cost due to the time of year we were staying. Christmas is an expensive time to stay anywhere and unfortunately the 4 and 5 star hotels were too expensive... This is a 3 star hotel and as good a quality 3 star as I’ve stayed in...

...Dated, dirty, meat loaf style scrambled eggs block type monstrosity for breakfast Stay away if you can seriously...

...Free bus into Caleta de fuste or €4 in a taxi where you will find beautiful beaches, shops, bars and restaurants...

Food is absolutely disgusting not even worth going all inclusive they have another bar/cafe area but to eat and drink you have to pay to do so...

...The town is a short taxi ride and less that 4 euros hotel will book you a taxi at reception...

...Allocated 2 top floor apartments at the far end of the complex looking over a tennis court unfortunately... We had budgeted for the 5 of us to use the all inclusive but had to eat out 4 times during the week as the food was that bad... Flat soft drinks and the so called San Miguel is either watered down, gone off or something completely different as it didn't taste right at all... Not worth the money at all and honestly, if you are considering booking here, don't...

...The rooms were cleaned regularly and to a high standard... The buffet was again very well cleaned with tables and chairs swiftly cleaned after other patrons had finished their meals... The pool was great, different depths and looked well maintained... The pool area was always clean and well maintained, the board showing the daily checks taking place on the pool water was clearly visible... Definitely recommend for an incredible value, clean and welcoming vacation destination...

...They said they would cleans the rooms except for 2 days we actually discovered that if you put the sign for cleaning on it was the only time they cleaned. This should have been said so we didn’t have to go days without a clean room...

...The hotel itself is clean and tidy, I didn't miss the air con though I suspect some might, the restaurant is small and you may dond yourself queuing at busy times, the pool is where this hotel lose points, it uses salt water which is OK unless you swallow it or have a touch of sun burn, the swim up bar isn't a swim up bar as it doesn't serve drinks, and there aren't enough sunbeds or parasols for all the guests...

...The hotel is very clean I've never seen so many cleaners around all the time... The bathroom had a bath an a shower over the bath... I loved the shower it was a powerful one... The pool area was always clean it's cleaned every morning before they unlock the sun loungers...

The hotel is welcoming, clean and beautiful. Lovely salt pool and showers to rinse off... Daily cleaners for the rooms, apart from Sunday and Wednesday, they make the beds and replace the towels every 3 days...

...I stayed for 10 days in room 215 and the maids wsre helpful cleaned most days apart from day off which every1 is in titled to days off ...

...When outside was being mopped there were no wet floor signs to help your safety...

...No problem with people putting their towels on the sun beds there were plenty... All staff we encountered were fantastic from the cleaners who were spotless to the waiting staff and yes we all cleared out plates etc away after use which was no issue to myself or anyone else staying at the same time... Pool was spotless and thoroughly cleaned every morning...

...Rooms are spacious including a fridge kettle TV plenty of storage space hairdryer walk in shower and 2 single beds... You do have to clean your own table but we do not find this an issue and quite happy to do... Hotel is in need of slight tlc in places but is kept clean by a team of gardeners and cleaners from early morning till night...

...Shouting at people for not putting the serving spoons back in the right place...

...Most of the public area of the hotel had been repainted white... Bathroom refurbished with mirror above wash hand basin but only one very small shelf under the mirror to stack things with no other cupboard or shelf in the bathroom and the hand soap and shower gel dispensers were empty... Watched the room maid flush the toilet then dip the mop into the wc and mopped the corridor outside the room... No metal tea spoons in evidence only wooden ones... Pool lovely, well kept and clean...

...The maids often knocked at baby’s nap time, but were very good about this and either came back later or just swapped the towels for us at our request...

...All areas of the hotel were spotlessly clean... You are told at check-in that the cleaners don't come on a Wed or Sun but if you need anything you can get it from reception... Everyone clears their own plates away which is not a problem...

...You clear your own table after you have eaten but that’s not a major hardship. Pool was very cold and salt water but it’s winter and not heated, very clean big pool... Rooms cleaned and towels changed all except 2 days a week Wednesday and Sunday I think... Rooms were spacious and clean , tv with English channels BBC1, 2,ITV,C4,C5, a couple of kids channels and News...

...Facebook groups seem to be giving a lot of false info saying how nice and clean it is ??!!...

...I find the rooms are comfortable and are cleaned 5 days a week and some rooms have a pool and sea view...

...Rooms cleaned Bathroom new Had to keep curtains closed on bedroom as safety issue I’m a lady on my own and u can see in no wardrobe doors !...

...If you want 5* luxury then that’s what you should book but if you want a clean, well maintained, reasonably priced all inclusive place to stay on your holiday then this is the place... There is a luggage room in the reception so we could securely leave our belongings... The rooms are clean and spacious, there is a separate bedroom and living area, a small kitchenette and well equipped bathroom with a great shower... The rooms are serviced by a maid 5 times a week and towels are changed 3 times a week... The pool area is lovely with well maintained gardens...

For a 3 star hotel, I could not fault the facilities, it felt more like a 4 star hotel... The place had an army of cleaners so everywhere was always spic and span... The whole place looked fresh and clean, newly painted walls, rooms were of a high standard, looked as if everything was brand new...

...I tried having showers at different times of the day and nothing worked... The canteen/restaurant has a funky smell of damp near the drinks machines which was a bit off-putting but otherwise it seemed very clean... Reception, cleaners, everyone extremely polite and helpful...

...After our previous visit we knew exactly what to expect, an ideal base, some relaxing chill out time around the pool, friendly staff and some winter sun. Arrived around 6.30pm and had put in a request for the same room although that was taken they had us next door which was appreciated as it has a great pool/sea view from the balcony with some stunning sun rises... Rooms are spacious including a fridge kettle TV plenty of storage space hairdryer walk in shower and 2 single beds... Pool bar staff Suzzanna, Daniel, Sara are all hard Working polite and do well to quench everyone's thirst, minor wait at times but staff soon get through them and other times no wait at all so a big thanks to these for keeping us hydrated Evening bar is small in side with not many tables but has a large terrace outside with more tables to enjoy the night... There is karaoke bingo and quizzes a few nights a week with refreshments served by Sebastian Daniel (he gets everywhere) work incredibly hard welcoming smiles and nothing is too much trouble... You do have to clean your own table but we do not find this an issue and quite happy to do... Peak times a small wait to get in... Once again a shout out to all the staff from reception to cleaners and the ones mentioned above, a big thank you from Cath and Darren we had another great week and would definitely return again...

...Great staff (apart from one guy on reception)... No air-conditioning in the room and if you needed anything extra like pillows/towels all you had to do was ask reception... We hired the electric scooters to save time which were run via a app and available from lots of points... Was great to have Pepsi max & San Miguel on tap...

...The on site souvenir shop is fab with lovely items at reasonable prices and a lovely lady who packages everything up for you...

...Staff were hard working, friendly and approachable throughout... Staff worked hard to replenish the dishes as they emptied... Service at the bar was usually quite prompt but always cheerful and there were always plenty of sun loungers available around the pool... Free Wi-Fi only in public spaces in the main, occasionally I'd pick up a signal in my apartment but this wasn't constant and would often drop out again... 32 euro's for a week and a 10 euros deposit for the key!... All three bars were decent though...

...We went December 24th to 3.1.23 complained day 1 - took us 7 days to get moved to a decent hotel. Food served cold, no choice for vegetarians, butter opened up green, basics like toasters not always working, juice machines out of order...

Pool view rooms clean , good shower comfy single beds , 5 uk channels on tv... It’s a 3 star and you get what you pay for in terms of the Chefs budget to feed per person as the quality of hot food is really poor... The staff are hardworking and always friendly Pool is sea water so not heated , very few adults actually do more than a shivering toe dip.Alcohol is cheap local stuff served in plastic cups , not nice but effective after several rounds...

...Styled both locally and by travel agent at 3 stars... Bathroom refurbished with mirror above wash hand basin but only one very small shelf under the mirror to stack things with no other cupboard or shelf in the bathroom and the hand soap and shower gel dispensers were empty... There was a boiler in the living room area which dispensed 30 ltrs of hot water - just enough hot water for 2 showers, No mirrors except in bathroom... Watched the room maid flush the toilet then dip the mop into the wc and mopped the corridor outside the room... Few staff worked very hard in restaurant but could not cope with influx of new guests... Had to queue outside for breakfast one morning... Guests expected to drink hot tea, coffee at breakfast out of paper cups... Staff generally helpful, cheerful but very few on duty... Pool lovely, well kept and clean...

...We were given a room on the ground floor with a great view of the pool, with air con which is lovely when it’s been quite sticky at night! Only issues we have seen is on the first night we found ants in our room but with immediate effect after our complaint the reception had a cleaner in and left us ant spray just in case... One of the nicer three stars we have stayed in and have both thoroughly enjoyed our week here - even if the pool is a bit chilly!... 😂 lovely weather, lovely staff and lovely company we have met during our stay!...

Probably a bit better than your average 3 star hotel. We asked for an accessible room and got one with a walk in shower which was great... There was a fridge and kettle in the room as well as a good size TV... It is about a 30 minute walk into Caleta or less than 4 euros in a taxi... The wifi was a bit temperamental and my only real complaint was the price to use the safe in the room: 32 euros per week!...

...We ate breakfast the first morning, it was just about edible, there’s 2x toast machines in the corner which people stand guard over watching there toast cook, and won’t allow you to cook yours at the same time, the coffee is disgusting out of the machine, and that’s if you’re lucky to get a full cup. our room was top floor with pool view,the room is very tired and dated, no tea and coffee supplied and no shampoo or complimentary shower gels, room very basic, pillows hard, no air con, towels were like children’s size, room didn’t get cleaned on Wednesday or Sunday, as for entertainment we seen a mat get chucked on the pool for people to run on, once, but nothing else... the rest of the holiday, there was no night entertainment at all, The whole experience was horrible from start to finish, rude staff, disgusting food and drinks and just a dirty horrible unpleasant place, oh and the Room is damp, and the hotel was full of covid, which I caught and was really unwell with it and had to endure the room more than I wanted to as I didn’t want to spread this, it seemed others were happy to do that though, my partner went to grab me sum fruit from the breakfast restaurant, only to be shouted at saying no food allowed out, she explained I was ill And was staying in room, but to no avail, the staff are horrible and rude, seen pool get cleaned once and cleaning around the pool got done once in a week, drinks are disgusting, I will never go there ever again...

...Burgers red raw and uncooked Soft drinks to sweet Beer serviced in plastic cups like you are at a kids party Most of the staff miserable apart from Suzanne who was very helpful and smiles all the time ( thank you Suzanne !)...

...It was kept clean and tidy and while breakfast was basic, it was fine and we found something to eat each morning... Lots of fizzy drinks, water and fruit juices kept us hydrated and the red and white wine and beer were absolutely fine... The staff were fantastic, working hard to look after the often demanding and moaning guests... From what I heard any complaints about broken bits and pieces in guests rooms were dealt with quickly... This is a 3 star hotel and as good a quality 3 star as I’ve stayed in... Give me a comfy double bed and I’d be back!...

...This is not all inclusive You pay extras No tea or coffee or water provided in rooms u have a kettle that’s it!... Rooms cleaned Bathroom new Had to keep curtains closed on bedroom as safety issue I’m a lady on my own and u can see in no wardrobe doors !...

...The bar, dining room and pool bar were very short staffed and at times, there was waiting times of more than 10 mins for a drink. As a result, the staff themselves weren't very pleasant with the exception of Sebastian the bar man... The coffee and juice machines broke every day also which led to big queues...

Second visit to this hotel and I have to say it was another great stay!... Check in was quick however we did have to wait until midday for our all inclusive wrist bands and 2pm for our room... This wasn’t a problem as we sat in the sun while we waited... There is a luggage room in the reception so we could securely leave our belongings... The balcony was a good size and had access to a table and chairs and a drying rack for towels... The rooms are serviced by a maid 5 times a week and towels are changed 3 times a week... The all inclusive was standard for what you’d expect, a good range of soft and alcoholic drinks including cocktails and San Miguel on draft... The bar staff work really hard however they probably need to recruit more as there is often a queue for drinks... The hotel are also happy to call a taxi for you which is €4 in to Caleta or €11 to the airport... There is also a good bus link between the hotel and Caleta, the airport and Peurto Del Rosario... Overall this hotel very much reflects the price you pay to be there, I very much plan on returning...

From the time we arrived to the time we left the staff were friendly, welcoming and very hard working... Spacious lounge bathroom and bedroom and a nice balcony to sit out on... Pool bar was open from 10.30am-5pm plenty of time for a few cold ones to relax with... The cafe bar was open from 4pm-midnight but all inclusive finished at 11pm, more than enough for us... It also opened twice a day serving snacks... Very clean and staff are continuously on the go... Reception staff were very helpful with booking taxis and giving advice bout bustimes and directions into Caleta via the coast walk to see the chipmunks Special shout outs to 1... Suzana from the pool bar works very hard keeping everyone refreshed... Even knew my drinks after a couple of days and was helping me learn my order in Spanish... Always a.friendly face Happy to serve you some drinks to enjoy the Canarian evenings 4... There were.plenty of others that contributed to making our stay very enjoyable but didn't get any other names but thank you to all staff There was a couple of shops bars and restaurants close to the hotel Overall very happy with what we received for the price we paid and rate it a solid 3 star hotel and would definitely return in the future at the right price...

...Arrived a little beofe 2pm checking so had to wait for our room, reception staff very friendly and polite (only 1 room key which was disapointing)... Outside and arround the pool was even more cracked tiles and alot of chipped/flakely paint ( they were going arounf touching up the paint when we was there) Poolside bar was slow service alot of the time (only 1 person serving) and if you wanted a drink at the swimup bar you had to get out the pool to get it...

...The staff, really overworked but I think travelling mid September it was adequate. Self service taps at the bar would slow ques down but they where re-tiling at the time so the may be planning to do so... The maids do clean everyday as well (unlike some reviews) Town was great and beach is gorgeous... 15 mins from airport 13 euros we had cheapest in cab...

We have just come back from an amazing holiday, when u read the reviews I was worried but I didn't need to be, the hotel was clean staff were amazing and work extremely hard, food was ok everything I tasted was nice, I will say if u have any intolerances then don't go on an all inclusive... The pool was lovely bit cold at first but with the hot weather a god send once you were in like most pools abroad, it is salt water but not awful there are showers to wash off when u get out... Didn't have a problem with sunbeds, all in all I got what I paid for, I didn't expect 5 star it was clean good food wonderful staff, location was good the dirt wasteland at side looked daunting at first but when u walk over caleta de fuste is 10 mins or go the coastal walk beautiful and the squirells are in the rocks goes all the way into caleta...

...We had an apartment which was clean and beds were changed every couple of days. Towels were changed twice in our stay... Never had a problem getting a sunbed in the mornings as long as you were out by about 1030... The town is a short taxi ride and less that 4 euros hotel will book you a taxi at reception... Staff friendly and really hard working...

...Spotlessly clean, spacious room, pleasant staff, food good, It did lack evening entertainment but that wasn’t too much of an issue as we just wanted a quiet holiday. Music played in pool area wasn’t really varied enough and was same Ibiza chill tunes most of the day... Free bus from hotel around the corner to take you into the nearest town where there are lots of shops, bars and restaurants...

This is a nice 3 star hotel in a quiet location close to the airport... The drinks package on all inclusive runs from 10:30am until 11pm - more than enough for anyone... The pool area is quite big with loads of sunbeds but the salt water pool is very cold... Caletta de Fuste is a more lively resort and is 5 minutes away in a taxi for those seeking a bit more excitement...

Pool view rooms clean , good shower comfy single beds , 5 uk channels on tv. Sun terrace white plastic table n chairs enough for couples... The staff are hardworking and always friendly Pool is sea water so not heated , very few adults actually do more than a shivering toe dip.Alcohol is cheap local stuff served in plastic cups , not nice but effective after several rounds...

...Sometimes there were ques at the bar but it never took long , yes you get drinks in plastic glass, if you want a glass take your own an your sorted. Drinks are local brands, you can have Cava, wine, beer too and soft drinks and Hot drinks too... But I always found it ok. Breakfast- large sausage, bacon, beans tomato, fried eggs (sometimes a bit well done) scrambled... Yoghurt, Cereal and bread n toast... Lunch an dinner much the same- Salad Bar, soup, 2 fish dishes, 2 meats, veg, chips, either mash or Canarian potatoes... Rooms cleaned and towels changed all except 2 days a week Wednesday and Sunday I think... Rooms were spacious and clean , tv with English channels BBC1, 2,ITV,C4,C5, a couple of kids channels and News... Close by are a couple of bars that were ok. Then a little further another 2 bars and an Indian... Also had a good Steak at Stoners...

...Most of the public area of the hotel had been repainted white. My room had been partially refurbished and repainted... There was a boiler in the living room area which dispensed 30 ltrs of hot water - just enough hot water for 2 showers, No mirrors except in bathroom... Bedroom had open shelf unit and wardrobe hanging area with no doors... Watched the room maid flush the toilet then dip the mop into the wc and mopped the corridor outside the room... Pool bar opens during day and closes 5.00 pm when the main bar in the hotel opens... Guests expected to drink hot tea, coffee at breakfast out of paper cups... Pool lovely, well kept and clean...

Myself and my partner stayed at this hotel for Christmas... We had a pool view and was really surprised how nice the weather was... Even better was the lovely surprise to see not only did we have a pool view but also a sea view... Bathroom clean modern, and shower was good... The pool area was spacious with plenty of beds to choose from... We didn't try the pool as that was a little cold for us both... Easy access to the pool bar... A couple of times some items wasn't as hot as I like my food but a microwave was provided, so not an issue for us... Entertainment was low key with music, karaoke and a duet one night so if you are after a full on programme it's not for you... We didn't mind just sitting and relaxing with a few drinks around a table... There was a local Irish bar which people said was great, we never managed to get there... ..or you can walk to the next hotel where you can get on the free shuttle bus to Atlantico Shopping Mall, close to all the love sandy beaches...

...I went with an open mind and was pleasantly surprised... Our room was spacious with a separate lounge area and beautiful views over the pool and sea... You are told at check-in that the cleaners don't come on a Wed or Sun but if you need anything you can get it from reception... Everyone clears their own plates away which is not a problem... The area is very quiet but you can walk into the next town, Caleta de Fuste, or there is a bus stop at the end of the road where you can get on and explore the island... Would highly recommend this hotel for a quiet week away...

...We ate breakfast the first morning, it was just about edible, there’s 2x toast machines in the corner which people stand guard over watching there toast cook, and won’t allow you to cook yours at the same time, the coffee is disgusting out of the machine, and that’s if you’re lucky to get a full cup. our room was top floor with pool view,the room is very tired and dated, no tea and coffee supplied and no shampoo or complimentary shower gels, room very basic, pillows hard, no air con, towels were like children’s size, room didn’t get cleaned on Wednesday or Sunday, as for entertainment we seen a mat get chucked on the pool for people to run on, once, but nothing else...

...It was kept clean and tidy and while breakfast was basic, it was fine and we found something to eat each morning. There was plenty of choice for lunch and dinner, the amount of moaning from some guests was both amusing and frustrating... With a choice of 2 fish, 2 meat and 2 veg, a potato dish and chips as well as burgers, pasta, paellla etc we had plenty of warm tasty meals... Soup and salads were good too and the little desserts were just enough to finish off, and the ice cream was very nice... Lots of fizzy drinks, water and fruit juices kept us hydrated and the red and white wine and beer were absolutely fine... I think if you manage your expectations and expect a good quality 3 star hotel you will enjoy your stay... This is a 3 star hotel and as good a quality 3 star as I’ve stayed in... Give me a comfy double bed and I’d be back!...

...Had a lovely family holiday here, staff were very friendly, hotel was clean and maids came and changed towels and cleaned rooms every morning during our 4 night stay. Food was nice and something different each night (lots of the same 'normal' food there repeated, but that's all inclusive if you ask me) Only thing I will slightly moan about is that is advertised entertainment each day and at best there was only music by the pool however I do appreciate that it is out of season but I would say if your not going to do it, do not advertise on the board an itinerary with times of each activity and then don't do them... All in all though a really enjoyable holiday and would return...

We booked a cost price all-inclusive trip to the canaries... We had a lovely balcony and saw many beautiful sunsets... Perhaps due to daily fresh fish choices not being to UK palates, or veal, but there was also chicken, turkey, beef, pork and many veggie options, burgers, hot dogs, pizza, pasta and lovely salad choices... Plentiful supplies of breads and cheeses... No issues with getting loungers but we did travel in December... Hotel is walkable to Calete de Fuste, but there is also a free bus running every hour... All in all a great place for a budget sunshine break, we said we'd definitely be back...

...Tiles all chipped around the hotel and pool area which caused the young children to cut their feet No entertainment apart from some racket at around 9pm called the kids club which was the ideal time to start a kids disco when all the kids are in bed and never attended !...

...Nice hotel, friendly staff, good food and drink on all inclusive package, great value for money, lovely pool area and nice rooms with kettle, fridge, free wi-fi and 50" TV with English channels. Admittedly it is not the best of locations but there are a selection of bars and restaurants very close, even a Lidl 15 mins walk away and great views of the Atlantic Ocean...

...The pool area has too many broken tiles to count and the pool itself requires a facelift... The bar, dining room and pool bar were very short staffed and at times, there was waiting times of more than 10 mins for a drink... The coffee and juice machines broke every day also which led to big queues... The hotel also advertised a sauna and spa area which is photographed on the website but they didn't appear to have one???... The only plus points were not with the hotel but the weather was lovely and it is close to the airport...

Second visit to this hotel and I have to say it was another great stay!... If you want 5* luxury then that’s what you should book but if you want a clean, well maintained, reasonably priced all inclusive place to stay on your holiday then this is the place... Check in was quick however we did have to wait until midday for our all inclusive wrist bands and 2pm for our room... This wasn’t a problem as we sat in the sun while we waited... There is a luggage room in the reception so we could securely leave our belongings... We stayed in room 229, I’d highly recommend requesting a top floor room as you get a fantastic sea view at no additional charge... The rooms are clean and spacious, there is a separate bedroom and living area, a small kitchenette and well equipped bathroom with a great shower... The balcony was a good size and had access to a table and chairs and a drying rack for towels... The rooms are serviced by a maid 5 times a week and towels are changed 3 times a week... The all inclusive was standard for what you’d expect, a good range of soft and alcoholic drinks including cocktails and San Miguel on draft... The pool area is lovely with well maintained gardens... There are plenty of sun beds and we didn’t feel that they needed to be reserved, we’d always find one... The pool is saltwater and is in the sun most of the day but the water is cold at this time of year, I imagine this is different in the summer months... Evening entertainment is limited but they do have bingo, a singer, karaoke and a quiz... The rooms have a good tv with all of the main British channels of you want a quieter evening or there are plenty of tables outside where you can make your own entertainment... The hotel are also happy to call a taxi for you which is €4 in to Caleta or €11 to the airport... There is also a good bus link between the hotel and Caleta, the airport and Peurto Del Rosario...

...Nothing was too much trouble and always greeted with a smile. Our room was on the 1st floor overlooking the pool... Spacious lounge bathroom and bedroom and a nice balcony to sit out on... Around the pool area there were plenty on loungers and a couple of tables and chairs to soak up the sun... Pool bar was open from 10.30am-5pm plenty of time for a few cold ones to relax with... The cafe bar was open from 4pm-midnight but all inclusive finished at 11pm, more than enough for us... The restaurant was well stocked with various options for breakfast lunch and evening meal... It also opened twice a day serving snacks... Very clean and staff are continuously on the go... Reception staff were very helpful with booking taxis and giving advice bout bustimes and directions into Caleta via the coast walk to see the chipmunks Special shout outs to 1... Arturo from animation, plenty of fun and games during the day and always smiling 2... Suzana from the pool bar works very hard keeping everyone refreshed... Always a.friendly face Happy to serve you some drinks to enjoy the Canarian evenings 4... Yoosta from the restaurant and pool bar... There were.plenty of others that contributed to making our stay very enjoyable but didn't get any other names but thank you to all staff There was a couple of shops bars and restaurants close to the hotel Overall very happy with what we received for the price we paid and rate it a solid 3 star hotel and would definitely return in the future at the right price...

A short journey from the airport, good for plane spotting!... A couple of bars, supermarkets and restaurants quite close by were good, and used during our stay... Our room was good to be honest, a first floor one bedroom room in the main building, good view overlooking the pool area and distance sea view... Good for watching the rising sun and evening sunset... Although the entertainment was not on regularly while we were there people were sitting at tables around about the bar and terrace... You cannot beat this hotel for a budget, all inclusive holiday for the money I paid... If you want lazy days by the pool, good weather and friendly staff, book this hotel, just don’t expect a lavish five start experience!...

...We had an apartment which was clean and beds were changed every couple of days. Towels were changed twice in our stay... Apartment was great for the tme we spent in it just sleeping and showers... Never had a problem getting a sunbed in the mornings as long as you were out by about 1030... We chose to eat out a few times but if you are here a week you could easily find something with the snacks inbetween meal times... Entertainment is a bit poor karaoke a couple of times while there and bingo... The town is a short taxi ride and less that 4 euros hotel will book you a taxi at reception... A really lovely place with a few great restaurants a short walk down the road... We really enjoyed it and would go back...

...Self service taps at the bar would slow ques down but they where re-tiling at the time so the may be planning to do so... Some days colder than the others but sat by the pool bar was lovely if your in the sun... Room, we where lucky to have one of the air conditioned rooms which was spacious... The maids do clean everyday as well (unlike some reviews) Town was great and beach is gorgeous...

...The pool was lovely bit cold at first but with the hot weather a god send once you were in like most pools abroad, it is salt water but not awful there are showers to wash off when u get out. Didn't have a problem with sunbeds, all in all I got what I paid for, I didn't expect 5 star it was clean good food wonderful staff, location was good the dirt wasteland at side looked daunting at first but when u walk over caleta de fuste is 10 mins or go the coastal walk beautiful and the squirells are in the rocks goes all the way into caleta... I wil defo return as its cheap clean friendly hotel...