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Crown Hotel

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1 room 2 adults 0 children
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Crown Hotel
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212 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Dumfries, United Kingdom
Reviewed 2 weeks ago

This so called hotel is not fit for humans! The place was disgusting full of dampness with wallpaper falling of the wall, frightening floorboards which moved a lot when walked on, dirt everywhere, roasting hot water coming out of both taps, no cold water dirty bathroom, unsafe windows at dangerous heights opening like a door in what they describe as...

2Thank Sandra H
Plymouth, United Kingdom
Reviewed 3 weeks ago

Absolutely terrible experience. Showers wouldn't function correctly in either of our rooms (leaking pipes, bath seal problems, etc), so couldn't take a shower. Bedding was dirty and stained. Some type of nails were left on the floor (toe or finger nails by the looks of it). Also had a window broken which caused injury. After taking this complaint to a...

1Thank aidan6141
Croydon, United Kingdom
Reviewed 4 weeks ago

We found maggot type grubs on the bed and promptly left. The hotel then refused to refund us the total booking (two rooms) and only refunded the one room after we chased them for a week. Three weeks later they refuse to refund, avoid calls and blame booking.com for not being able to refund us. The apartment room in question...

1Thank LW4698
Leeds, United Kingdom
Reviewed October 27, 2016

Planned a family trip to Alton Towers and decided to stay overnight to avoid the long schlep home to West Yorkshire in the dark. Whilst browsing the internet for somewhere reasonably priced to stop I found The Crown Hotel. From the reviews, we were expecting a God forbidden Hellhole but decided to chance it as we were only looking for...

Thank polgeo666
Doncaster, United Kingdom
Reviewed October 26, 2016

The room was very nice and even had a separate lounge area. The hotel is central and an excellent stop over if you're visiting the nearby theatre. The food in the hotel was nicely cooked and reasonably priced. An added bonus for us was the lovely swimming pool and sauna.

Thank Gail2210
Haverfordwest, Wales, United Kingdom
Reviewed October 17, 2016

How the hell is this allowed to continue as a Hotel ?Huge pot-hole by rear entrance door from car park which is badly lit. No facilities for disabled users as there are steps for every entry to the premises and the bedrooms are all upstairs. Deluge of water pouring through the ceiling in Reception on arrival, staff not phased as...

1Thank DJmustard
Reviewed October 16, 2016 via mobile

This is an experience never to be repeated in my lifetime. Arrived with a cold & left with pneumonia. A bed of nails would have been more comfortable than that mattress. Next time I'll sleep in the car.

1Thank scraggandboneman
Reviewed October 8, 2016 via mobile

We booked a room here for £34 as went to a gig in Liverpool and living 4 hours away, didn't want to drive back too far. Stayed here literally just to sleep. Hotel is dated with the decor but for a good nights sleep, £34 you get what you pay for - a bed in a room with en suite...

1Thank haileymburton
Newcastle upon Tyne, United Kingdom
Reviewed October 6, 2016

I stay in Stoke on Trent regularly and decided not to pay the extortionate price of the usual hotel I go to on this occassion. However, despite the budget price for my single room, nothing else about the stay was comfortable. The room was boiling hot and when I attempted to turn down the radiator, the knob came off in...

1Thank Rebecca B
Reviewed September 30, 2016 via mobile

Where do I start? Receptionist didn't seem to know basic info about the hotel. The room was tiny, extremely dated decor, quite rundown and dimly lit. The en-suite was as bad. Very very noisy fan and tiny cupboard shower cubicle. There was noise through the night and the room was also unbearably warm. I hardly slept a wink and seemed...

1Thank Chris M
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Bathroom (16)
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  • Free Parking
  • Bar/Lounge
  • Free Internet
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free Parking
Official Description (provided by the hotel)
The Hotel has now changed ownership and is undergoing renovation work as of the 15th January 2015 ... more   less 

Additional Information about Crown Hotel

Address: 545 King Street | Times Square, Longton, Stoke-on-Trent ST3 1HD, England
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent > Longton
Price Range: $28 - $41 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crown Hotel 2*
Number of rooms: 80
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Also Known As:
Crown Hotel Stoke On Trent
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Questions & Answers

Here's what travelers have asked, with answers from Crown Hotel staff and other travelers.
4 questions
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Derbyshire, United Kingdom
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Crown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take extra pillows if you can as there are only two per bed.”
 of 5 bubbles polgeo666, Oct 27, 2016 | Read review
“Use another hotel if you can.”
 of 5 bubbles DJmustard, Oct 17, 2016 | Read review
“Rooms on the top floor were cooler.”
  • Window hard to open/reach and no teaspoons for tea and coffee
  • Bathroom needs updating and shower is not hung on wall
  • Dirty wall by bed
  • TV on handy bracket but had no TV channels
 of 5 bubbles 911rebeccab, Oct 6, 2016 | Read review
“DO NOT stay here”
 of 5 bubbles 423grahamf, Sep 19, 2016 | Read review
“Go to another hotel”
 of 5 bubbles tonybA4455BU, Sep 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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