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    Quality Hotel & Leisure Stoke on Trent

    66 Trinity Street, Hanley, Stoke-on-Trent ST1 5NB, England
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    8/6/2017 8/7/2017
    $62
    $47
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    $62
    $47
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    $56
    Traveler (174)
    Room & Suite (69)
    Dining (5)
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    Overview
    • Excellent18%
    • Very good29%
    • Average19%
    • Poor14%
    • Terrible20%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Conference Facilities
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,202)
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    1 - 5 of 1,184 reviews

    Reviewed yesterday

    The Quality hotel is well placed in the city of Stoke. Close to all the local amenities - shops, bars and restaurants. The hotel itself serves up a quality menu and the food was well prepared, hot as well as tasteful. The hotel however slightly...More

    Thank markr1977
    Reviewed 4 days ago

    Booked two rooms New year's eve they confirmed one,so booked another and got charged for three they even charged me for a room booked in the name of Lisa and . Charged to a card in the name of Rita said Lisa did not arrive...More

    1  Thank reetpteet2017
    Response from Patrick F, General Manager at Quality Hotel & Leisure Stoke on TrentResponded 2 days ago

    Hello Reetpteet, Your review could cause the reader to believe that you have just received a refund for our error relating to a room booking on New Year's Eve. The refund was posted to your credit card on 17th. January, over 6 months ago. It's...More

    Reviewed 4 days ago

    The first thing to say about this hotel is that the staff are great, the breakfasts are fantastic and the price is highly competitive. However the whole building looks as though it needs modernising, decorating and being brought up to at least the 20th century....More

    Thank juliantb
    Response from Patrick F, General Manager at Quality Hotel & Leisure Stoke on TrentResponded 3 days ago

    Good morning, Many thanks for posting a review following your recent stay with us. The team will appreciate your kind comments, which have been noted, and we hope to welcome you again when next in town. Best regards, Patrick Fitzgerald.

    Reviewed 1 week ago

    There are plus and minus points. This is an inexpensive hotel with a good location in the centre of busy Stoke on Trent. On arrival there is easy parking although there is a charge for this which was a bit steep. First impression is of...More

    Thank elaine d
    Response from Patrick F, General Manager at Quality Hotel & Leisure Stoke on TrentResponded 6 days ago

    Good morning Elaine, Many thanks for taking the time to post a review following your recent stay her at the Quality Hotel. The team will be delighted to hear that you had a pleasant visit, and that you found the hotel offers value for money...More

    Reviewed 1 week ago via mobile

    Stayed on the 10th July. Booked via booking.com as it advertised that the breakfast was included. So proceeded to book and received a confirmation email which did not mention anything about the breakfast included. So to be safe. I emailed the hotel directly and was...More

    3  Thank Spencer M
    Response from Patrick F, General Manager at Quality Hotel & Leisure Stoke on TrentResponded 1 week ago

    Good morning Mr. M. No reply, as requested. Regards, Patrick Fitzgerald.

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $56 - $102 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Choice Hotels, Travelocity, HostelWorld, TripOnline SA, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Quality Hotel & Leisure Stoke on Trent reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent >
    • Hanley
    • Also Known As
    • Quality Hotel Stoke On Trent ,
    • Quality Inn Stoke On Trent ,
    • Quality Hotel & Leisure Stoke On Trent Hanley, Stoke-On-Trent, UK
    Add Photo Photos
    Traveler (174)
    Room & Suite (69)
    Dining (5)
    Hotel & Grounds (87)
    Bathroom (28)
    Family and Play Areas (1)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    askanijus a
    February 18, 2017|
    Answer Show all 2 answers
    Response from Patrick F | Property representative |
    Good morning, Our leisure facilities are free for residents. Day membership is available at £8.50 for adults, and £4.50 for children. Regards, Patrick Fitzgerald.
    0
    Votes
    1234molly
    November 22, 2016|
    Answer
    Response from Patrick F | Property representative |
    Hello, Yes, you can pay for breakfast in the morning, the price being £11.95. However, if you purchase it before 9.00pm the evening prior, it is only £9.95. It is a great buffet ! Our leisure facilities are free to guests... More
    1
    Vote
    foxyfi47
    October 13, 2016|
    Answer Show all 5 answers
    Response from Neil A | Reviewed this property |
    Phone them and ask for the manager and tell him what you want as some reports aren't too good, he WILL want to help !! Believe me.
    2
    Votes
    Room Tips
    "Not overlooking the main road as rather noisy"
    Read review
    "Higher floors noisy at weekends in streets occasionally."
    Read review
    "Avoid room 200."
    Read review
    "Make your needs known at time of booking"
    Read review
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