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BEST WESTERN Glasgow Stepps Garfield House Hotel

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567 Reviews from our TripAdvisor Community

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Showing 557: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

What a wonderful wedding venue. The hospitality from John and his team was superb. Totally recommend this hotel. Nothing was too much trouble as soon as we arrived. Made to feel so welcome and the cost of the room very reasonable. The food in the restaurant was brilliant! Thank you!

Helpful?
Thank Andrea D
Skipton, United Kingdom
Level Contributor
103 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

When I entered the hotel through the reception (18:30)- the first thing that hit me was that there were two members of staff having a general conversation whilst they were surrounded by what can only be described as a bed of dead leaves. Very welcoming... Check-in was easy and the lady receptionist was pleasant and friendly. The instructions to find... More 

Helpful?
Thank davraver
Edinburgh
1 review
5 of 5 stars Reviewed 1 week ago NEW

The staff are very helpful nothing is a bother to them. The room was spacious, attractively decorated and clean. We ate our evening meal in the restaurant on two occasions and the food was excellent as was the service. On the whole a very positive experience. We would definitely stay again

Helpful?
Thank Colin M
Glasgow, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb. Yet again the people of the Garfield House Hotel meet, and exceed expectations. A huge thanks to Ian, Stephanie, Hazel, Sarah and all the folks in the Kitchen for making this night very enjoyable. You wouldn't have known there was a wedding on in the other suite. Service was great.

Helpful?
Thank Martin G
Halifax, Canada
Level Contributor
8 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice quiet area within easy walking distance to railway that goes to centre of Glasgow, The staff was very helpful and approachable. Restaurant food was very nice especially enjoyed our breakfast the porridge was yummy! The view from our window was a very pastoral country scene.

Helpful?
Thank Mekg58
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Mekg58, Thank you for your review. I am pleased that you found all aspects of your stay satisfying, and our location in Stepps agreeable. I will most definitely convey your particular enjoyment of your porridge to our breakfast chef. We hope to welcome you back to stay with us on future vacations. Best regards Tuathal Breheny General Manager More 

Level Contributor
12 reviews
5 of 5 stars Reviewed 3 weeks ago

Visited the Bar and Grill for lunch. We had a sandwich with Fries and Fish and Chips. The service is much improved from the last time we went some years ago. In fact we had avoided the place because of previous poor service. But this time we were pleasantly surprise with very attentive staff. Menu was good for lunch. Will... More 

Helpful?
Thank Graham C
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Graham C Thank you for your most positive review. I am delighted to hear that you found the service in the Bar and Grill improved from your previous visit. I will pass on your feedback to our restaurant manager Jose, and the team in the Bar and Grill. We look forward to welcoming you back to dine with us... More 

Wigan, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

With our three dogs we stayed at the Garfield Hotel for 2 nights. When we booked the hotel we had slight reservations as dogs were only allowed in the bedrooms, we thought it would feel uncomfortable walking through the hotel and the grounds with them - In reality, AT NO POINT DID WE FEEL THAT. Every single employee not only... More 

Helpful?
Thank Marion E
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Marion E, Thank you for your wonderful review. I am delighted to hear that your four legged friends were given such a warm welcome to the Garfield. We pride ourselves on being a dog friendly hotel, and our team love when we have canine residents! I apologise for your untimely alarm call, and will ensure you are allocated a... More 

Dublin, Ireland
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

John Kelly, Manager of this hotel and his staff provide a very warm, friendly and excellent standard of service. From reception desk to bar, dinner and breakfast all staff were exceptionally welcoming and friendly. We held our Mother's 80th birthday celebration with dinner for 24 guests and it was perfect. We also stayed in the hotel as well which was... More 

Helpful?
Thank Helen D
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Helen D I am delighted to hear that you found The Garfield the perfect venue for your mum’s special birthday celebration. Also, that John and the team looked after you all so well. Our rooms are allocated and designed to offer guests a relaxed, comfortable stay, and your feedback regarding this is most favourable. We look forward to you... More 

Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this hotel as the family wedding we where at had the reception here and what a sound move that turned out to be. The venue was top class and all guests enjoyed the day and night. The hotel itself,although part of a chain, has a familiar local friendly feel to it. We partied into the wee small... More 

Helpful?
Thank wchalmers88
BWGarfield, General Manager at BEST WESTERN Glasgow Stepps Garfield House Hotel, responded to this review

Dear Wchalmers88 I am delighted to hear that such a great time was had by all at your family wedding. It is always a bonus to stay overnight after such celebrations! We strive to create a friendly, professional environment for our guests, and I am enthused to hear your feedback on the team. We look forward to staying again at... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities

Additional Information about BEST WESTERN Glasgow Stepps Garfield House Hotel

Address: Cumbernauld Road, Stepps G33 6HW, Scotland (Formerly BEST WESTERN Garfield House Hotel)
Location: United Kingdom > Scotland > North Lanarkshire > Stepps
Price Range: $73 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Glasgow Stepps Garfield House Hotel 3.5*
Number of rooms: 47
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Also Known As:
Best Western Garfield Hotel
Best Western Glasgow
Glasgow Best Western
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