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Greenlane Suites

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64 Reviews from our TripAdvisor Community

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Showing 63: English reviews
England, United Kingdom
Reviewed 6 days ago NEW

We stayed in one of the very large rooms which had been recently refurbished. The room was a cross between a traditional motel and hotel, with only a small basic kitchen area and it could do with a large table for eating meals when there are visitors There are a couple of easy chairs with separate pouffes and a small...

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Helpful?
Thank mrmothman
Bipendra K, General Manager at Greenlane Suites, responded to this review

Good Evening, Thank you for your valuable feedback. We are glad to know your stay at Greenlane Suites was comfortable and convenient. We wish to welcome you again soon. Thank you. Have a nice Evening. Merry Xmas:):) Regards KC General Manager

Reviewed 2 weeks ago

great service, kind, friendly and operative staff :) they guide us while i came to Auckland with a big group of people. i would like to stay more, even i ll suggest other people to visit this beautiful hotel <3

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Helpful?
Thank Jaskaran r
Bipendra K, General Manager at Greenlane Suites, responded to this review

Dear Guest, Thank you for your valuable feedback. We are glad to know your stay at Greenlane Suites was comfortable and convenient. We wish to welcome you again soon. Thank you. Have a nice day. Regards, KC General Manager

Singapore, Singapore
Reviewed 4 weeks ago

We stayed for 3 nights, the room was spacious and the bed was terrific, firm-ish as we like it. The Coffee Machine was a nice touch. I rated it Very Good, but I would not stay there again for one main reason. The bathroom had a pungent smell of smoke. Even though they brought us an ozone machine to remove...

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Helpful?
Thank MattHowden
Bipendra K, General Manager at Greenlane Suites, responded to this review

Dear Guest, Thank you for your valuable feedback. Our reception team is always keen to help luggage during check-IN. If the guest request lower floor at check-IN,we try to reallocate depending upon availability. We will act on your feedback soon regarding smoke smell inside bathroom. Hope to see you soon in near future and will promise to provide you lower...

Auckland Region, New Zealand
Reviewed November 1, 2016

checkin was a breeze, staff were very welcoming and friendly, happy to help in anyway. The room was clean and tidy and bigger than I expected. The bed was very comfortable and the linen nice and crisp and fresh. The shower door opening was very small but the shower was lovely - great pressure! Overall, I would stay again, it...

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Helpful?
Thank lizbeenz
Bipendra K, General Manager at Greenlane Suites, responded to this review

Good Morning Liz, Thank you for your valuable feedback. We are glad to know your stay at Greenlane Suites was comfortable and convenient. We wish to welcome you again soon. Have a nice day:) Thank you. Regards, KC General Manager

Mudgee, Australia
Reviewed October 29, 2016 via mobile

If the rest of our stay in NZ is as good, then we are in for an absolute treat!! Great reception staff who could not have been more helpful. Very comfortable and spacious room with a yummy breakfast. The location was also fantastic ... not too close to the hassles of the city, but close enough!

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Helpful?
Thank Jeff W
Bipendra K, General Manager at Greenlane Suites, responded to this review

Good Morning Jeff, Thank you for your valuable feedback. We are glad to know your stay at Greenlane Suites was comfortable and convenient. We wish to welcome you again soon. Thank you. Have a nice day. Regards, KC General Manager

Tauranga, New Zealand
Reviewed October 17, 2016 via mobile

This place is A+++. Friendly , helpful, fast, spacious, clean, perfect. The staff were friendly and went above and beyond expectations, the rooms were large and clean. Highly recommend this accommodation.

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Helpful?
Thank TraceyMc2014
Bipendra K, General Manager at Greenlane Suites, responded to this review

Good Morning, Thank you for your valuable feedback. We are glad to know your stay at Greenlane Suites was comfortable and convenient. We wish to welcome you again soon. Thank you. Have a nice day. Regards, KC General Manager

Paraparaumu, New Zealand
Reviewed October 6, 2016

We had stayed here before the awesome update. Great sized room, very clean and comfortable, quiet, convenient location from SH1 exit 433. Handy to Countdown for supplies. Free wifi, sky channels, easy parking off road. Hot Breakfast was not kept hot, but selection good. Had a problem with being charged for our prepaid breakfast, this was refunded after a few...

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Helpful?
Thank PaulineTAntrum
Bipendra K, General Manager at Greenlane Suites, responded to this review

Dear Pauline, Thank you for your feedback.We have found that this booking is one of the multiple bookings received from online booking portal on the day when they had some glitz in their system. However, we have made efforts to explain the guests the scenario and provide them any complimentary service keeping in mind guest satisfaction and good relation. Hope...

Napier, New Zealand
Reviewed October 4, 2016

Booked and asked for a quiet room. That's exactly what I got. Clean,comfortable and refurbished to a pleasant standard. Bed was reasonable. Parking was good and back from the road. Friendly happy people at Reception. Good value.

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Helpful?
Thank the0neills
Bipendra K, General Manager at Greenlane Suites, responded to this review

Dear Guest, Thank you for your feedback. We are glad to be able to meet your expectations. We look forward to welcome you again soon. Regards, KC General Manager

Bay of Islands
Reviewed September 19, 2016

Came here on business with pretty low expectations, as the local accommodation haunts haven't been that great. Ultra friendly reception. Great security. Free parking and wi-fi, plus all Sky channels...four movie choices. Fresh milk in fridge. reasonable cooking area. Excellent water pressure in shower...not the usual dribbling. Bed could've been better but all in...pretty decent stay.

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Helpful?
Thank Opua
Bipendra K, General Manager at Greenlane Suites, responded to this review

Dear Guest, We are delighted you enjoyed staying with us. We do encourage our team to go the extra mile, as we believe that outstanding service makes a good experience even better. Thank you for your valuable feedback. We hope to see you again soon. Kind regards Bipendra KC General Manager

Wellington, New Zealand
Reviewed September 16, 2016

Very well laid out rooms comfortable and clean. Beds are comfortable. Access is internal so cannot park outside unit. Breakfast room does not open until 7.30am which is not convenient when you are on business. Unfortunately I had some very noisy neighbours above my room until 3am.

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Helpful?
Thank CJF5498
Bipendra K, General Manager at Greenlane Suites, responded to this review

Dear Guest, Thank you for providing your feedback, and we do apologies for the noise issues you experienced from next door. Please feel free to contact hotel reception number 24/7 so that residence manager can solve the issue at same time. We are always striving to improve our service levels so we appreciate your feedback. We hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Greenlane Suites provides self catering suites away from the hustle and bustle of the CBD. Located once minute drive from Countdown in Greenlane. 5 minutes from the ASB Events Centre and Auckland Showgrounds, Ascot Hospital, Alexandra Park and Greenlane Hospital. All rooms have small kitchenette facilities. ... more   less 

Additional Information about Greenlane Suites

Address: 149 Great South Road, Greenlane 1051, New Zealand (Formerly Ritz Greenlane Motor Inn)
Location: New Zealand > North Island > Auckland Region > Greenlane
Price Range: $121 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Greenlane Suites 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Ritz Auckland
Greenlane Suites Auckland
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Questions & Answers

Questions? Get answers from Greenlane Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“top floor far end is best room”
 of 5 bubbles , 2 weeks ago | Read review
“There is no lift, I'd choose the ground or first floor if you have heavy luggage.”
 of 5 bubbles MattHowden, 4 weeks ago | Read review
“Asked for a quiet room and was placed on 3rd level at the rear of the Complex, no road noise or carpark noise. Great!”
 of 5 bubbles the0neills, Oct 4, 2016 | Read review
“No elevator so request ground floor if you are unable to carry luggage up several flights of stairs.”
 of 5 bubbles rodgersx3, Jul 23, 2016 | Read review
“I believe the family rooms are on the bottom floor, saves climbing the stairs!”
 of 5 bubbles 500marleneh, Mar 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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