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Novotel Auckland Ellerslie Hotel

1,011 reviews
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Traveler (79)
Room & Suite (35)
Dining (9)
Overview
  • Excellent32%
  • Very good47%
  • Average15%
  • Poor5%
  • Terrible1%
Travelers talk about
“train station”(29 reviews)
“room service”(32 reviews)
“car park”(30 reviews)
Paid Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Reviews (1,011)Write a Review
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321
446
151
52
18
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All reviewstrain stationroom servicecar parkbreakfast buffetbusiness hotelbusiness trippleasant stayeasy accessrace courseauckland ellerslienew zealandmotorwayracecourseconferenceaccorcbdacacia
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1 - 5 of 988 reviews
Reviewed 1 week ago

Hotel located just off the highway and around 25mins from the airport. Although it is close to the highway but it is extremely quiet. The rooms are extremely spacious and easily fit a family of 4. I had the room overlooking the racecourse and its...More

Thank Agape10
Hotel's Favorite
Reviewed August 12, 2017 via mobile

I can't RAVE about this hotel enough! We unfortunately had to stay here for a night due to our house being treated for mould, and this was the closest and most affordable location for us at the time. We checked in on the 12th around...More

1  Thank akwales
Response from Rajiv M, General Manager at Novotel Auckland Ellerslie HotelResponded August 21, 2017

Hi akwales, Thank you for such an awesome review. I am really happy to hear the staff went over and beyond to ensure your stay was comfortable. I have shared your feedback with Vinayak and our team. We look forward to see you again at...More

Reviewed 1 week ago via mobile

The quality of the room exceeded the design of the lobby and common areas that are shared with the adjacent Ibis. A delightful check in greeted us and Accor status recognised with a room that had views to Ellerslie a Race Course. The room was...More

Thank aussiepiper
Reviewed 2 weeks ago

Hotel is so close to the train station for the train to Penrose for concerts at Western Springs. There's convenient free parking by the Auckland Racing Club. Rooms are always well presented and the bars and restaurants provide great service.More

Review collected in partnership with Accorhotels.com
Thank malcolmt186
Response from Varna M, Guest Relations Manager at Novotel Auckland Ellerslie HotelResponded 1 week ago

Dear Malcolmt186, Thank you for your kind review and high recommendation! I am so glad we were able to warmly welcome you to the Novotel Auckland Ellerslie. It sounds like our rooms and location were perfectly suited to your trip. I look forward to welcoming...More

Reviewed 3 weeks ago

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Review collected in partnership with Accorhotels.com
Thank morrisonmanna
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$142 - $309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$142 - $309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (79)
Room & Suite (35)
Dining (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
Narziss
June 8, 2017|
AnswerShow all 2 answers
Response from Malcolm M | Reviewed this property |
Yep the parking is pretty bad, we had to park some way from the hotel in the racecourse grounds. It's free but you gotta walk a bit.
1
Vote
KMP_AVT
February 28, 2015|
Answer
Response from rhgualberto79 | Property representative |
Hi there... in case you are settling your charges on cash, then yes a bond is required. Our policy is full night's accommodation to be paid up front plus $100 per night. Thank you.
1
Vote
Room Tips
"Shower over the bath"
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"The price was luxury but the room wasn't."
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"Twin double beds room 5030"
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"All the rooms must have a mix of down-town and parks in view. Our room looked over stylish buildings and..."
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