We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Novotel Auckland Ellerslie

Show Prices
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Auckland Ellerslie
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

850 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 830: English reviews
Melbourne
Level Contributor
72 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good business hotel, mainly used by conference groups and overnight stays of busloads of Chinese tourists. I stayed on a high floor and found there was no noise with a nice view over the racecourse with a comfortable room. There is not a lot around here so you don't have much of a choice in restaurants. Great customer service by... More 

Helpful?
Thank LF0308
Sydney, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here as it was convenient for a work meeting. I was in a room on the top floor. The room was clean and tidy with a fridge, tea and coffee making facilities. I think of Novotel as a 31/2 star hotel and this hotel was consistent with my expectations. Maintenance is needed on the painting front and the... More 

Helpful?
Thank encore2016
Invercargill, New Zealand
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Attended a function at the Novotel Ellerslie on the 17 September. Had a couple of issues with the person I was travelling with not having a booking and I could not access my. These issues where quickly fixed. Staff were friendly and helpful.

Helpful?
Thank Peter M
Auckland, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

We had a function on Sunday 18th Sep and everything was really good. A big thank you to Mandeep and his team for being so friendly and helpful, we really appreciate all the good work and services we got from Mandeep and his team. Definitely will recommend to my friends.

Helpful?
Thank aliyaalhaddad
New Plymouth, New Zealand
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location in Greenlane. Very handy to Alexander Park and easy access into town and airport. Lovely food in restaurant with nice atmosphere. Rooms were clean and spacious. Staff were very helpful. Only problem was the parking, if you couldn't get park in Hotel park, parking across the room.

Helpful?
Thank CMDow
Sydney, Australia
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

There is nothing positive to say, the staff are incompetent at best, they failed every request from a dry cleaning request to breakfast orders being wrong. A two night stay, the room was not properly cleaned, they made the bed and replaced the towel, they did not leave a new breakfast in room card, they did not top up team... More 

Helpful?
Thank Rory P
Prasheel C, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Dear Rory P, I am sorry your experience did not meet your expectations, looks like we failed on multiple occasions. I will share your feedback with the team to prevent future occurrences. Please do not hesitate to contact me at the hotel if I could be of any help in the future. Sincerely, Prasheel Churi More 

Wainuiomata
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 7 nights at the Novatel Ellerslie the staff were amazing the location excellent, the food at the hotel was value for money and then there are great places to eat just up the road. Beds are great and a pillow selection useful, lovely and quite. If you couldn't find a carpark then they parked it for you.

Helpful?
Thank wendywoo50
Prasheel C, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Dear wendywoo50, Thanks for your fantastic review. regards, Prasheel Churi More 

Auckland Region, New Zealand
Level Contributor
74 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at Novotel Ellerslie often, and we always have a good stay. Bed comfortable, breakfast very good. Parking good for Auckland especially if you are an Accor member when it is half price. Would recommend.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jeanne86
Prasheel C, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Dear Jeanne86, Glad to hear that you enjoyed your stay. Hope to see you again soon. Thank you, Prasheel Churi More 

Tauranga, New Zealand
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night in a twin room with my two teenage children before heading into CBD for another night. Chose its location because it is close to Sylvia Park and anticipated it being quiter than staying in the middle of downtown Auckland. This paid off as it was very quiet and didnt hear any disturbance from other guests. When you... More 

Helpful?
Thank Margot A
Prasheel C, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Dear Margot A, It is always nice to receive positive feedback. We are glad that you got the quietness you wanted :) Pillow menus are very popular with our regulars and feedback like yours helps us add more and more options for our guests. Thank you for your review and hope to see you again soon. Thank you, Prasheel Churi More 

Cambridge, New Zealand
Level Contributor
133 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Myrtle and I decided as we were staying overnight at the Novotel Ellerslie we would also like to enjoy the buffet offered in the restaurant. Very much below par. Food was served in waves and if you missed a particular dish then bad luck. Sauces were minimal to say the least and cheeses were dry and dismal. Everything seemed like... More 

Helpful?
Thank Viv W
Prasheel C, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Dear Viv W, Very disappointed to hear about your experience. We general get very good feedback about our buffet. Please do not hesitate to contact me here at the hotel so that we can discuss this further. Sincerely, Prasheel Churi More 

Questions? Get answers from hotel staff and past guests. Ask a question

105 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (59)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (13)
Viewed
Bathroom (4)
Viewed
View from Room (2)
Viewed
Dining (2)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (3)
Viewed
Family/Play Areas (3)
Viewed
Room/Suite (13)
Viewed
Dining (6)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Greenlane
0.0 mi away
Ibis Auckland Ellerslie
Ibis Auckland Ellerslie
#1 of 3 in Ellerslie
4.0 of 5 stars 619 reviews
8.0 mi away
Novotel Auckland Airport
2.9 mi away
The Langham, Auckland
The Langham, Auckland
#4 of 68 in Auckland
4.5 of 5 stars 3,411 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Sofitel Auckland Viaduct Harbour
1.2 mi away
BEST WESTERN Ellerslie International
3.2 mi away
Pullman Auckland
Pullman Auckland
#11 of 68 in Auckland
4.0 of 5 stars 1,916 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Novotel Auckland Ellerslie is a premium 4.5 star hotel and conference venue in Auckland. Ideal for business trips, the hotel is conveniently located adjacent to the Ellerslie Events Centre, with easy motorway access, just 25 minutes from Auckland airport. ... more   less 

Additional Information about Novotel Auckland Ellerslie

Address: 72-112 Greenlane East, Greenlane 1543, New Zealand
Location: New Zealand > North Island > Auckland Region > Greenlane
Price Range: $129 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Auckland Ellerslie 4*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Priceline, Hotels.com, ACCOR, Agoda, HotelTravel.com, Booking.com and Travelocity so you can book your Novotel Auckland Ellerslie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Auckland Ellerslie Hotel Greenlane
Accor Auckland Ellerslie
Auckland Novotel
Novotel Auckland Ellerslie Greenlane
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay