The hotel is nice, clean, modern, right on the water, staff was friendly and helpful. Rooms were nice, comfortable size, but could use more than one USB plug. Location of room was exactly what we asked for, top floor, ocean view, with balcony. The weather was perfect, so we really did sit out on the balcony. There is a two star Michelin restaurant right in the hotel. The food was amazing, but the service lagged behind in quality. The waiters paid more attention to young women and locals in the restaurant. They also serve a buffet breakfast in the same restaurant, if weather permits, sit outside and watch the sunrise over the Mediterranean, it is breathtaking. There are other restaurants in the hotel for less formal meals. The grounds are lovely, the hotel is walking distance to a number of shops, but there is no beach attached to the property. The property is on the edge of town very close to the eastern border with France.…
Not the same as it was. I have stayed here a few times, previously very impressed, this time not so. The rooms are the same but I think the service is not as it should be for a hotel of this standard. Staff are not accommodating, or approachable. The breakfast, whilst having a good selection is all over the place, you have to walk round in circles to find things. Getting coffee/tea with your breakfast has always been a task here, and I sm disappointed to say that seems to have got worse rather than better. For me this hotel is now over priced, and over rated. Will be going somewhere else in future.
Most unfriendly Hotel experience. No “Hello or Welcome” at the vallet Parking…. After asking if its possible to recharge my tesla, the answer was “NO”…. so i asked but why then they have a supercharger and i cant charge, he answered “cause i dont have time”…. Very rude and arrogant.
Stayed here for 5 days. 4 adults and 2 children.Everything was perfect. All check in and concierge staff so helpful, room clean and tidy with a great view over the sea. Breakfast was truly excellent with an amazing selection and attentive staff. The crew running the pool areas ( lifeguards and drink/food team) we’re just so efficient and polite. Even when large numbers of guests were attempting to find a taxi the team kept calm and managed to sort everyone out. All in all very impressed with the Monte Carlo Bay. Could be classed as 5 Star in my eyes. I would love to return.
Great and very convenient location. Super professional and friendly staff. The facilities of the hotel are top level and the rooms great size. Make sure you choose a sea view room cause its at a great place.
Torn between three or four stars, but too many things went wrong on this stay. The room was very nice, although sea-side doesn’t necessarily mean sea-view, had a nice view towards the garden and pool. Got locked out of the room twice, room was not cleaned one day, concierge was very friendly and brought new key cards/informed housekeeping. Staff was 50/50 very friendly and somewhat unfriendly. Problems happen, but for this price category too many.
We stayed here for a weekend break in early March, after taking the bus from Nice airport, which stopped right outside the hotel. The weather wasn’t great, it rained for most of the weekend which is a shame. The hotel checked qr codes for covid passports, although we are both vaccinated, our qr codes weren’t working so they advised us we would need a covid test from a local pharmacy at 25 euros per person which was very straight forward. The room was a city view which directly faced a building site, not the fault of the hotel but I’d advise to book a sea view room based on this. The room was pleasant enough, not luxurious but fine nonetheless. The hotel pumps some kind of fragrance through the AC in the hallways, which is lovely. We were bed and breakfast, there is plenty of choice for breakfast although very busy with not enough waiting staff for volume of guests. Location wise, it’s not in the most central location, but we enjoy walking so had no issues with walking up to the centre. I would absolutely stay here again in the future.…
Stayed at the Monte Carlo Bay & Resort as the APG WorldConnect 2021 Conference was being held therefor the 2nd time (first time was in 2019) and this time was allocated a beautiful suite. As per Monaco regulations, wearing of face masks was strictly enforced, hand sanitizers always available, and yet the friendliness of the staff was great.
I recently visited the hotel, we had 6 rooms, we stayed 7 nights, apart from the staff being rather rude and unhelpful, the food was sub standard, not what you would expect from a Monte Carlo hotel, it was overpriced, a bottle of mineral water was 8 euros, my grandkids ice cream 7 euros, could be expected if the service was excellent but it was far from that! Shower leaked in my room, hot water tap blocked on boiling therefor I had to take a shower in the bathtub holding the shower head. I asked the waitress in the breakfast room for a coffee with soya milk, her answer was “ its very difficult because the Batman is busy”. I shall not be staying there again!
I used to stay there almost every year since they opened. It's a very nice hotel with a great staff. Even now that we had some problems because of the Covid 19, they still delivered a great and friendly job. One of the quickest room service ever. Well done. From the front desk to the cleaners to the waitress, everyone with a nice face very polite and educated way to treat the clients. Great stay as always.