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Post Ranch Inn

Traveler (1057)
Room & Suite (434)
Dining (96)
Certificate of Excellence

About

#3 of 8 hotels in Big Sur
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Spa
Concierge
Non-smoking hotel
Parking
Free internet
Wifi
Internet
Hot tub
Infinity pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
1,277Reviews
26Q+A
100Room tips
Traveler rating
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Popular mentions
This was a splurge...a bucket list thing that I’ve been trying to check off for decades. Two incredible days here. The service was fantastic, led by the caravan of Lexuses that will drive you anywhere in nearby Big Sur, and pick you up ASAP when you call them. All the employees were friendly, and we especially loved interacting with the Grounds Supervisor who rode the Segway! We benefited from gorgeous weather: three days of blue skies. Our Upper Coast house (which was plenty of room for us) basically faces South, so the sunset was through the trees to our right. What pleasantly surprised us was the full moon rising in lockstep from the east. The glow off the ocean and its mist made for such an enchanting atmosphere as we enjoyed wine on the deck. (My pic of the scene was taken as the sun on the opposite side had just set, so—of course—doesn’t do it justice). Brunches were delicious, enjoyed in that wonderful restaurant; strolling along the Ridge in the evening was like being at summer camp for adults; and we loved the walking paths through the redwoods and meadows. A lot of money? Yes. Ten years from now I won’t remember how much I spent, but will vividly remember this awe-inspiring and majestic experience!
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Response from philiphildreth, Guest Relations Manager at Post Ranch Inn
Responded 3 days ago
Thank you for choosing to stay with us; we are so happy to have exceeded your expectations! We appreciate your recognition. Our team works hard and is passionate about caring for both the expressed and unexpressed needs of our guests so thank you for your kind words. The best way to know Post Ranch Inn is come back every year. We look forward to seeing you again! To memories, Post Ranch Inn Team
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Post Ranch Inn is a gorgeous property (5+). It is the perfect place to find peace and privacy. The “lodgings” are unique and blend in seamlessly with the beautiful environment. The included breakfast in Sierra Mar was excellent and delicious, with lots of offerings, including made-to-order omelettes and French Toast. Post Ranch Inn is very expensive and for that price, I expect impeccable service. This was not the case (therefore a 3 rating). -When I made the reservation for our full oceanfront room, I mentioned it was a birthday celebration; when we checked in, the young lady at reception wished us a “Happy 30th anniversary” and pronounced our name wrong. This was disappointing and just sloppy. We’ve stayed at many resorts for celebrations and they always had a some kind of celebratory gift in the room- not at Post Ranch. -Only once during the 2 days that I was at the main pool (from 10 am-5 pm), did any staff stop by; no service of any kind at the pool. A couple at the pool called for lunch and it took 1 1/2 hours until their sandwich and salad were delivered. -Dinner at Sierra Mar was disappointing. The waiter did not tell us that the 4-course menu was optional (you could order a la carte if staying on the property). Although none of the first 2 courses appealed to me, I believed I was compelled to order the four course dinner for $125. It was before dessert (which I had no interest in) that I asked the waiter and he then told me I could have just ordered the entree without any other courses. He apologized and said it was his fault for not telling us that when we sat down, but no accommodation offered. -We mentioned it to the hostess when we left and she said the manager would call us to discuss. -When we checked out, the manager still hadn’t called us. We explained what transpired and the person at the desk spoke to someone and our dinner was removed from the bill. - Employees weren’t particularly friendly (except for Phil who was great); we expect a higher level of service and attention to detail at this price point. But, the property is unique and beautiful, from the oceanview, infinity hot tubs and redwood forest, to the singular accommodations. It is a special place-just not sure if I’d return.
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Response from philiphildreth, Guest Relations Manager at Post Ranch Inn
Responded 3 days ago
Good afternoon! Thank you for your valuable feedback. We always appreciate hearing from our guests as it contributes directly to our continuous improvement. Thank you for choosing to celebrate your birthday at the Ranch! I apologize for the lack of communication at the restaurant and the mistake at front desk at check in. As a team, we will take this opportunity to sharpen the saw and be our best. Thank you again for the opportunity to respond to your message - we welcome you back as soon as possible. All the best, PRI Team
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I've been wanting to come here for quite some time so my husband and I planned our summer trip around it. The property is stunning, even in the "cheap rooms". The resort really is about relaxing and seclusion. We were celebrating our Anniversary and the hotel left us a nice note and some snacks in our room. Our dinner at Sierra Mar was incredible - both the food and the views. Breakfasts were great too. And of course, we loved relaxing in the hot tubs with the great views. Everyone goes out of their way to assist you. The employees helped us plan some great hikes and it was great to have the shuttle run us over to Ventana one night for dinner so we didn't have to drive. There were two major celebrities staying at the hotel while we were there and no one bothered them. My only complaint was the yoga - we love practicing with different instructors when we go on vacation and were surprised by the one here. She brought sound bowls (which I thought were great) but she told story after story and talked throughout the entire class and we got very little stretching in. If we had signed up for the sound bathing or meditation class then this would have been fine, but for yoga it wasn't what we were looking for at all and we were quite surprised that this hotel would offer that. Other than that we loved it - especially all of the non-toxic products and organic bedding. Definitely worth a visit!
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Response from philiphildreth, Guest Relations Manager at Post Ranch Inn
Responded 3 days ago
Greetings and thank you for sharing your experience at Post Ranch Inn. It is very important to us that you feel taken care of and that we hold true to our end of the promise. We are so glad that you enjoyed the property, the amenities and the service. I am grateful for your comments regarding our Yoga sessions as well as our use of non-toxic products throughout the hotel. We hope to have you back with us soon!
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+1
Can’t say enough great things about this property. The staff, service, design, location, commitment to the environment, peacefulness, beauty...... My wife and I had a wonderful stay. Our room and the view overlooking the Pacific was one of the most dramatic ever. All of the staff, but particularly Anthony in the Sierra Mar restaurant, were friendly, helpful and great. The food was fantastic. Big Sur is one of the most special places on the planet and the Post Ranch Inn was designed to enhance the setting and protect the environment. You must stay here if you have the chance.
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Response from philiphildreth, Guest Relations Manager at Post Ranch Inn
Responded 1 week ago
Thank you so much for your recognition, we love it when our guests are able to connect with themselves and the natural beauty that surrounds Post Ranch Inn. We look forward to your return next year!!
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This place is amazing. Service was top notch and the property was one of the best I’ve ever seen,. We went for a romantic getaway and it was a experience like no other. I highly encourage you to give it a try for your next special occasion.
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Response from philiphildreth, Guest Relations Manager at Post Ranch Inn
Responded 1 week ago
Thank you for staying with us; we look forward to having you back again for another long weekend. On behalf of the team we appreciate you, P. Hildreth
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PRICE RANGE
$1,093 - $2,734 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
post ranch hotel big sur, post hotel big sur, post ranch inn, post big sur
LOCATION
United StatesCaliforniaBig Sur
NUMBER OF ROOMS
39
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