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Ventana Inn & Spa

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Ventana Inn & Spa
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1,165 Reviews from our TripAdvisor Community

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Showing 1,128: English reviews
London, United Kingdom
Reviewed 5 days ago NEW

Stayed here for a night when travelling up the coast from LA to SF, we'd heard amazing things about this place and its reputation is well-deserved. Check-in process was smooth and welcoming and we took advantage of a cheese buffet and free head massage on arrival. Our room was located above reception had huge ceilings and a balcony looking out...

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Helpful?
2Thank Mark K
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Dear Mark K, Thank you so much for reviewing you stay with us at Ventana! We are so pleased to hear you had such a wonderful time at Ventana from start to finish! We hope to welcome you back to our beautiful property again in the near future! Best Regards, Catherine Becker General Manager Ventana Inn & Spa

Reviewed 1 week ago NEWvia mobile

Ventana was one of our stops on our California coast honeymoon. It was amazing!!!! We absolutely cannot wait to go back. The whole resort was so incredibly tranquil and relaxing. We spent most of the time hiking around the grounds, unwinding by the pool, enjoying the Japanese hot baths and complimentary cocktail hour. The room was gorgeous, also, really enjoyed...

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Helpful?
Thank Allison P
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Dear Allison P., Thank you for choosing to celebrate your honeymoon with us at Ventana! I am so delighted to hear you have such a memorable, tranquil, and relaxing stay with us. We have exceed our goals by providing top notch service and amenities. Please join us again in the heart of Big Sur! Best Regards, Catherine Becker General Manager...

Visalia
Reviewed 1 week ago

Wildlife, views, hikes overall great experience! The staff was very friendly and helpful. Upon arrival the staff goes above and beyond to make you feel comfortable. Room service was prompt and courteous.

Review collected in partnership with this hotel
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Helpful?
Thank luisgL6248LC
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Dear LuisgL6248LC, Thank you so much for your feedback about your recent visit to Ventana! We look forward to welcoming you back to Ventana for another memorable stay. Best Regards, Catherine Becker General Manager Ventana Inn & Spa

Los Angeles
Reviewed 1 week ago

I admit I was spoiled across the street... the attention to detail is not as evident here, but that's not to say that it's not an incredible property. The rooms are bigger, but the amenities are not as nice and abundant. Breakfast and mini bar are not included, which I would have expected for the price. Food was nonetheless delicious...

Review collected in partnership with this hotel
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Helpful?
3Thank Cindy M
Ventana M, Guest Relations Manager at Ventana Inn & Spa, responded to this review

Dear Cindy M, I am disappointed to hear we did not meet your expectations. I would love to hear further feedback at your convenience. You may contact me directly via e-mail slewis@ventanainn.com I look forward to hearing from you! Best Regards, Stephanie Lewis Guest Services Manager

Aptos, California
Reviewed 1 week ago

No wine or champagne on arrival, breakfast buffet should be inclusive, the wine and cheese hour should have a better selection of fruit and Vegies ( we do live in an area renowned for these items) I think you'll happier returns if you keep the old standards in place. Post Ranch hasn't changed any of their standards and they are...

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Helpful?
1Thank Angela A
Ventana M, Guest Relations Manager at Ventana Inn & Spa, responded to this review

Dear Angela A., I am disappointed to hear we did not meet to expectations. I would love to hear your feedback in further detail at your convenience. You can contact my via email: slewis@ventanainn.com. I look forward to hearing from you. Warm Regards, Stephanie Lewis Guest Services Manager

Reviewed 1 week ago

This was our favorite place to get away and relax as a couple (we came every year). The setting and property is spectacular, everything was included, and they left you alone to enjoy. On this last visit, the vibe was very different. Breakfast was not included (and they didn't tell you about this change...just told you about the place of...

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Helpful?
2Thank Jlbbb
Ventana M, Guest Relations Manager at Ventana Inn & Spa, responded to this review

Dear Jlbbb, I am disappointed to hear we did not meet you expectations, I would love to hear your feedback in further detail. You may contact me via e-mail: slewis@ventanainn.com. I look forward to hearing from you at your convenience. Warm Regards, Stephanie Lewis Guest Services Manager

San Francisco
Reviewed 2 weeks ago

You will spend a lot (for me - room, couples massage, dinner), but if you know they're the one its absolutely worth it. Staff is extremely helpful and even upgraded us without having to ask. Although the place was pretty empty, still a nice gesture.

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1Thank Jason D
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Dear Jason D., What a delight it is to hear you had a perfect romantic getaway! We have exceeded our goals by providing exceptional guest services and amenities. We hope to welcome you back to the heart of Big Sur. Best Regards, Catherine Becker General Manager Ventana Inn & Spa

New York
Reviewed 2 weeks ago

From the moment we arrived to the moment we left everything was absolutely outstanding. The staff is truly amazing and hUne positive impact on our STAY. The chef has an incredible menu so much taste and perfect flavors. I could live on this property all year long

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1Thank laarar
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Dear Laarar, Wow, what an outstanding review! I am pleased to hear our staff was truly amazing and impacted your stay in such a wonderful and positive way! We cannot wait to welcome you back to Ventana! Best Regards, Catherine Becker General Manager Ventana Inn & Spa

Cincinnati, Ohio
Reviewed 2 weeks ago

We stayed here for one night on our way up the coast. It was the second time we stayed there, and we'll definitely stay there again. It's a beautiful property and it has maintained it's unique California coastal quality in design and atmosphere over the years. We stayed in a room with a kingsize bed and a fireplace. The private...

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Helpful?
1Thank Amy L
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Dear Amy L., I cannot thank you enough for your feedback and comments. The Team and I look forward to seeing you again at Ventana. We will share your comments with the rest of the property. We look forward to your return visit to Big Sur, and Ventana Inn & Spa. Best Regards, Catherine Becker General Manager Ventana Inn &...

San Francisco
Reviewed 2 weeks ago

Everything was exquisite. If going in January during the rainy season, be prepared to be told to stay in due to road closures. Be prepared also to venture out and make sure updates are "up to date." Sometimes there is disinformation circulated about the surrounding area in regards to highway closures and such.

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1Thank andrewbR6451ZI
Ventana M, General Manager at Ventana Inn & Spa, responded to this review

Dear AndrewbR6451ZI, Thanks for being a guest of Ventana Inn & Spa and for taking the time to share your experience with us. It's a true pleasure to have had you as a guest, and we hope to host you again the next time you visit the area! Best Regard, Catherine Becker General Manager Ventana Inn & Spa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Ventana Inn & Spa is a luxurious resort nestled in the mountains above California’s central coast. Situated on 243 acres of wooded hillside, 1,200 feet above the Pacific Ocean on the Big Sur coast, Ventana Inn & Spa is quiet, secluded and beautiful. The Inn provides a peaceful and soothing atmosphere enhanced by its proximity to the area’s natural wonders. ... more   less 

Additional Information about Ventana Inn & Spa

Address: 48123 Highway One, Big Sur, CA 93920
Location: United States > California > Big Sur
Price Range: $578 - $1,310 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ventana Inn & Spa 4.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity and Jetsetter so you can book your Ventana Inn & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ventana Inn And Spa
Ventana Hotel Big Sur
Ventana Resort Big Sur
Ventana Inn Big Sur
Hotel Style:
#2 Romantic Hotel in Big Sur
#3 Top resorts Hotel in Big Sur
#3 Family Hotel in Big Sur
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Questions & Answers

Here's what travelers have asked, with answers from Ventana Inn & Spa staff and other travelers.
16 questions
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Questions? Get answers from Ventana Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's worth splurging on a room with a fireplace, especially in the winter.”
 of 5 bubbles 984amyl, 2 weeks ago | Read review
“Request a top floor room or you will hear everything that happens above you.”
 of 5 bubbles jamesl845, 2 weeks ago | Read review
“fireplace rooms with ocean views are the best”
 of 5 bubbles 226marshallc, Jan 8, 2017 | Read review
“You are in the woods, do not expect rooms to have an ocean view. You can get the ocean view at the restaurant. :)”
 of 5 bubbles 651matthewj, Nov 16, 2016 | Read review
“The Sweet Suite deal is a good one. ”
 of 5 bubbles carlheir, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question