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Ventana Big Sur, an Alila Resort

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Dining (96)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Even when you're inside, you'll always be connected to the outdoors at Ventana Big Sur – our luxurious, rustic and inviting guestrooms are tucked among the meadows and redwoods. Ventana's 59 rooms and suites are arranged around our 160-acre property in secluded groupings, offering the utmost in privacy and serenity. Constructed of sun-bleached cedar, the buildings blend harmoniously into the natural surroundings, with interiors featuring rich leathers and woods that provide a soothing, sophisticated retreat.
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Property amenities
Free parking
Restaurant
Pool
Room service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Adult pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Bay View
HOTEL CLASS
Hotel links
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Hotel packages
382Reviews
441Photos
18Q+A
19Room tips
Traveler rating
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Popular mentions
The Ventana Big Sur is truly magical. The attention to detail was perfect. The glamping tents have everything you need. The staff are so sweet and helpful. The resort is incredible! The smell in the air is so fresh and clean and amazing. We can't wait to come back!!
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Review collected in partnership with this hotel
Ventana is in a word AMAZING! This “adults only” resort is all about escaping and getting away from the daily grind. It is peaceful and nestled in nature. When you check in you are offered tea, hot towels and enjoy the reception area featuring vinyl records, pool table and old
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Review collected in partnership with this hotel
We have traveled all over the world and the Ventana Big Sur Inn has been extremely disappointing in terms of value. We have paid sky high prices in the past, and our expectations have often been exceeded. The Big Sur Inn is worth half what we paid. Cons- - Poor,
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Response from Vanessa-Ventana, Communications Coordinator at Ventana Big Sur, an Alila Resort
Responded 1 week ago
Thank you for your detailed feedback and I'm disappointed to know of the issues you experienced during you stay. All of your comments will be addressed with each respective department manager so that immediate improvements can be made. At your convenience, please contact me via email at varreguin@ventanabigsur.com, so that we may communicate directly. On behalf of the staff, my sincere apologies for the disappointing service in various areas of the resort. Sincerely, Vanessa
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This hotel has the potential to be really lovely and I'm hopeful they'll take into consideration our feedback and improve in the few small but not insignificant areas of guest experience that we've raised with them following our stay. Beautiful location, luxury settling but
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Review collected in partnership with this hotel
Response from Vanessa-Ventana, Communications Coordinator at Ventana Big Sur, an Alila Resort
Responded 1 week ago
Thank you for your message and for sharing your feedback with one of the members of our staff. I apologize for the lack of attention to the details that disrupted what should have been a great stay. We look forward to making improvements and welcoming you back in the near future. Sincerely, Vanessa
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We love the elegantly cozy, luxuriously rustic charm that fills every area of Ventana. It’s comfortably refreshing to see the original character of the property retained through all of the upgrades we’ve witnessed over the past 30 years. The staff is the best in Big Sur - warm,
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Review collected in partnership with this hotel
Response from Vanessa-Ventana, Communications Coordinator at Ventana Big Sur, an Alila Resort
Responded 1 week ago
Thank you for your kind message and for taking the time to share your experience with us. I am delighted that you were able to enjoy a luxuriously cozy stay. I appreciate your attention to the original character of the property, it is definitely something we recognize as being very important. I look forward to welcoming you back in the near future. Kind Regards, Vanessa
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12345615
We have been to this property MANY times over the years. The new owners have now appealed to the hipster crowd. If that is you, enjoy your experience. We are disappointed with the changes to this property. It is beautiful, the rooms are very nice. I find it exceptionally strange that such a remote location doesn’t have food on the premises, you actually have to walk 1/2 mile to the restaurant, which is nice but not what you necessarily want to do first thing in the morning. No bowl of apples at the front desk...the feeling is not of generosity.....but of penny pinching, Even the wine and cheese is carefully portioned out, for one hour only, at these prices, there is something amiss. Massage very disappointing!
2 votes
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When we stayed the restaurant was open and breakfast( and the walk) and dinner, were one of the features we liked a lot. Not sure what has happened . If the restaurant breakfast no longer available this is a major negative for the hotel.
0 votes
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Hello, It takes about 45 minutes to get to Monterey from Big Sur.
1 vote
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Are small dogs allowed?
I think they are. If you call they would be very happy to answer that q question. The staff is delightful in every way. They want to do whatever they are able to make your stay comfortable.
0 votes
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1234
"Don't go. Check out other options unless you are made of money. Ours was the 2nd LEAST expensive room. @$1,200 a night."
"We stayed in clamping site, #6 (Portola) which was conveniently near the bathrooms."
"Facing South is great for ocean views, North for forest."
"The cottage (#53) is amazing with a hot tub, day bed, and hammock. It is detached from any other room."
"Go across the street to the "other" resort"
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PRICE RANGE
$687 - $1,719 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ventana inn and spaventana hotel big surventana resort big surventana inn big sur
FORMERLY KNOWN AS
Ventana Inn & Spa
LOCATION
United StatesCaliforniaBig Sur
NUMBER OF ROOMS
59
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